Hi,

I am interested in buying this theme, but I’ve come across a major issue.

The preview link for this theme is not working. Clicking on the preview leads to a page which says, “heli.thememove.com’s server IP address could not be found”. I checked from multiple devices and got the same results.

Could you please look into this and let me know if this is a one-time-only problem or a recurring one?

Thanks!

I keep getting Download failed. cURL error 18: transfer closed with 946206 bytes for most plugins. I just recently bought the theme, I tried with latest version of wordpress as well as latest in 5.6. Could you give it an update today please?

Hi,

I just have a presale question. with your theme, is there an option to integrate a topbar (to add a text, an address, a button …) above the main menu? In the demos you offer, there are none…

Thanks

Hello! I am COMPLETELY new to WordPress and Theme integration. Do you have any documentation or videos that show a step by step on HOW to actually build a website that looks like your template? Homepage setup, interior page setup, etc? Thank you!

Hello Sir Can I create a blank page with no header and footer?

Where do you get rid of the social media profiles on the blog page or change the links. . It defaults to facebook twitter and google plus

Hi, I am currently on php 7.3 version, however, I ran into Importer (demo import) issue. Can you let me know which php version is compatible with the theme?

Hi, I recently take over a website maintenance, it needs update. I noticed the theme is “TM Heili” V3.3.1, is it this theme? (screenshot: https://prnt.sc/v1ypd4)

I need to purchase the updated theme to do the update, just to make sure this is the right theme because I can’t find this theme on your website.

Will there be any problem to upgrade from v3.3.1 to the latetst version?

Thank you

Hi there, simple question! The coming soon page, how do I get in and change the bulb photo background and add my own?! Thanks.

Hi there. It seems the latest WPBakery 6.4+ breaks Owl slider / services. Even your demo site also broken. Can you please fix this and update the latest version. Thanks.

The link of PSD does not work:

drive.google.com/file/d/1cH80s44f-5jH9AMOl2ipUUd2ICH2bZcX/view?usp=sharing

Hello, how can I locate the Google Fonts in this theme and delete the connection to the Google Webfont server? I already spoke with the support, but support doesnt know a solution. But its super important for us, because in EU we cant use this theme when we cant cancel the connection to Google.

I need you help. I did a ticket support but don´t have received answer. The ID Ticket is #2529331 Help me please. My personal mail is axherreram@gmail.com Thanks!

Hello! I ‘ve bought the teme recently, in July. Now, before the WP actualization the personalize function doesn’t works.

Hi. I am having issues in the demo import. Getting the following error when importing : https://ibb.co/2Fb1t9d

Can you tell me the fix for this? I am installing in localhost.

I need to insert the link to visit website on the portfolio page … but this is the only code I can edit… another problem It’s also taking days to get a reply via support with you guys.

: image=”614” img_size=”full”]/vc_columnvc_row full_width=”stretch_row” css=”.vc_custom_1443861143463{margin-bottom: 40px !important;padding-top: 75px !important;padding-bottom: 75px !important;background-color: #f7f7f7 !important;}”[vc_custom_heading text=”ABOUT THE PROJECT” font_container=”tag:h2|font_size:24|text_align:left|color:%23222222” use_theme_fonts=”yes” css=”.vc_custom_1443758721807{margin-bottom: 25px !important;}”][vc_column_text css=”.vc_custom_1443758802822{padding-right: 50px !important;}

Hello. I love the Heli Theme for a client. Question: I see there’s a WooCommerce store. I was wondering is there an option to to membership subscriptions? If not, do you recommend a plug-in that will support your theme?

The link of PSD does not work:

​HI I was talking with your colleague last month. The theme is completely bugged i was told there would be an update … this still has not happened. Pages are showing up blank the backend portfolio is totally chaotic because of another bug. I have never had so much trouble with a theme before and I am unable to release this site because of its unreliability. Can you please tell me what is going on? As a product it is faulty and at this stage has taken far to long to be useful.

Hi! I really like your item especially because demos are so creative and simple. Before I jump to buy it, I was wondering what is happening after a year when support expire? Is it possible to extend it again and do I receive regular updates? The plugins which are included now for free, do they expire with time and than I have to buy each after a year? Thanks!