19008 comments found.
Hi there, I´m using new Header Builder plugin And I would like to know if there´s any option to set pixels scroll for sticky header to appear. Thanks!
Hi,
unfortunately, we do not have such feature at this moment.
Best regards,
Muffin Group team
thanks, is there anyway to do it using CSS?
We are afraid this can not be done with custom css.
Ok thanks very much!
No problem.
Hello, I’ve a question. Is it possible in some way to have a section of a page to be replaced by another one on a click somewhere? In my case I would have a page where some english content needs to be replaced by spanish content when click on the button “spanish”. This would be related to just a single section of the page.
Any hints? Thanks
Hi,
we are very sorry but there is no such feature included into Betheme.
Best regards,
Muffin Group team
Using the muffing constructor I want to put a background video in a section of a page to put a text and a button on top. How is this done? I am using furniture 2
Hey,
to do this, you need to set background image for the section and later desired items inside that section 
Best regards,
Muffin Group team
Is it support for RTL ? arabic ?
Hey,
yes, Betheme does support RTL of course. You can check simple demo on http://demo.rtl-maker.net/be/
Best regards,
Muffin Group team
Hi, your http://api.muffingroup.com/licenses/ and manual on: https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/ DOESNT WORK!!! When i loged in to api.muffingroup.com/licenses and i did click on DEREGISTER on choosed domain, nothing is happened!!!
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Hello,
I have a website with different subdomains, do i have the possibility to keep the same template or do i have to purchase a licence for every subdomaine?
Thank you, Regards,
Hey,
yes, you can use same license for unlimited number of sub-domains but the whole trick is that you have to register license for main domain first and only then, you can register same license/key for its sub-domains.
Best regards,
Muffin Group team
Thank you,
Also due to a change of server, i can’t register my theme, even though i deregistered it and deleted the theme fonder and even the wp installation.
Regards,
Whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Thank you!
Have a nice day
You are welcome.
These are the errors i get when trying to install these bundled plugins:
Downloading installation package from https://api.muffingroup.com/plugins/download.php?plugin=mfn-header-builder… Unpacking the package… Installing the plugin… Plugin installation failed.
Downloading installation package from https://api.muffingroup.com/plugins/download.php?plugin=LayerSlider… Unpacking the package… Installing the plugin… Plugin installation failed.
Downloading installation package from https://api.muffingroup.com/plugins/download.php?plugin=revslider… Unpacking the package… Installing the plugin… Plugin installation failed.
Downloading installation package from https://api.muffingroup.com/plugins/download.php?plugin=js_composer… Unpacking the package… Installing the plugin… Plugin installation failed.
Any help anyone?
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
okay sure, done. Sent you the private message.
Thanks.
I’m planning to buy a theme which is full compatible with Elementor Pro. I’m struggling between this theme and Jupiter X which is build specifically for Elementor. I really like the demo websites for this theme.
Cloud you help me choose between this or Jupiter X?
Hi,
what would you like to know exactly? Betheme is fully compatible with Elementor and has plenty of pre-built websites made with this plugin.
Best regards,
Muffin Group team
I own 25 copies of this theme and love it but am having an issue where wraps are not sitting side by side – based on the Car Parts version of the theme you can see the issue on http://tempsite.live/ they are putting themselves on top of each other (see icon boxes at the top) not side by side WHAT AM I DOING WRONG? PLEASE HELP
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Hi, How can I use one click demo import, cause the option I had is to install the demo manually (please check this link) : http://prnt.sc/12fd015
Hi,
the screenshot you’ve presented does not come from the Betheme. All details about included pre-built demos installer, you will find in our documentation https://support.muffingroup.com/documentation/pre-built-websites/
Best regards,
Muffin Group team
It is. I installed it in wordpress, it’s a wordpress dashboard. Here check this one out : http://prnt.sc/12gjv3m
Hi, I’m done with the theme import. But I have another issue, I would like to customize my wp using elementor, but it’s only can use WP BAKERY to edit the web. PLEASE HELP.
The pre-built website you’ve imported is available for 2 different builders: default Muffin Builder and Elementor. If you can not edit it with Elementor, it means you’ve imported it for Muffin Builder.
In such case, you have to go through installation process once again. But this time, please choose Elementor instead.
P.S. None of the pre-built websites are made with WPBakery Page Builder.
Hello,
I just took over a project which is using your theme, works good on front-end and building is very easy. But I have issue with back-end, which is extremely slow and don’t know what to change to fix that. I am talking about WC website with 40-50 articles and the search in back-end takes up to 30 seconds to load, when moving between different elements in admin it also takes couple of seconds to load. Compared to other I would say to much and it makes the operations work very hard in theme.
Thank you for the help. Br, Aljaž.
I found out that biggest issue is wp bakery, is there somehow possible to switch to something else without rebuilding everything ?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.
Thank you for understanding!
P.S. If content is built with WPBakery Page Builder and you want to move to different builder like included into theme Muffin Builder, you need to re-built all pages manually as there is nothing like an option to migrate content from one builder to another as both are completely different. BTW We know that WPBakery is very heavy plugin and that’s the main reason why we do never recommend it.
Best regards,
Muffin Group team
I make a website on a technical domain. How do I then transfer the license to the main domain?
Hey,
it is very easy. All you have to do is de-register license from a technical domain and register it to the main domain. That’s it
Best regards,
Muffin Group team
Cool!
Why is there a colorful border around active tabs? It looks really ugly. How do i remove it?
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hi, Urgent help needed on https://louthlogcabins.co.uk
I tried conducting an update of text as requested by the client, but the page wouldn’t update, said there was some error. So I updated Betheme from Version 12 to the latest , and now all my formatting has broken, despite using a child theme. And now whenever I try and update any theme settings I get yet another error.
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Does this theme comply with data protection? I say this above all because I need this theme to have a cookie banner or one can be installed.
Hey,
Betheme is compatible with EU Cookie law plugin so you can use it for the cookie banner. The theme itself does not collect any personal data so it is ready for eu cookie law.
Best regards,
Muffin Group team
Can I use another plugin or use tools like osano https://www.osano.com ?
We did never tested this tool unfortunately so don’t know how it exactly works.
Hi! Is it possible to have a album based gallery? So when you click on an album, you get a slideshow of the photos in lightbox?
Hey,
you can have the gallery same it’s presented on https://themes.muffingroup.com/be/theme/pages/gallery/
Best regards,
Muffin Group team
Thanks for your reply!
This is not exactly what I mean. In the link you sent me, the gallery is showing all of the photos. What I want are grouped albums which contain their own set of photos.
Unfortunately we do not have such feature right now but it’s on our “todo” list
I am facing an issue unlike anything I’ve ever seen before. It’s even difficult to explain but I cannot update my page when I add an additional wrap with content. If I add or duplicate a wrap (using 10 currently) the changes will not save. Also the very last wrap is displaced and missing information. The crazy thing is the changes I make outside of adding wraps will save just fine. I’m not a newbie at all and I’m completely lost. I’ve already tried disabling most of the plugins and all my plugins except 2 are BeTheme native plugins.
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
I sent it and attached a link, it’s also posted above.
Thank you, we will respond on your message as soon as we check.
I sent and I’m still looking for response
The last message we’ve received from you was sent on 28th of April and we’ve responded on it so please check your inbox carefully.
I HAVE checked my inbox SPAM and TRASH I have not received anything as of yet. I need to get this issue fixed ASAP. I will provide another email in the form you posted.
Sent the message once again.
Are you google enemy? My site is getting bad results on google. Are you considering fixing the very bad “CSS” structure? There is not even a logo width height measure. However, even the simplest themes do not have such a problem. Will you make a fix? Otherwise, I have to stop using this bad theme.
Hi,
no, we are not Google’s enemy for sure. The Betheme is made according to best practices (including Google guidelines) and you can check this yourself by opening the following link https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fsupport.muffingroup.com%2F&tab=desktop
If something wrong happened on your site, we need more details, especially link to the website you are talking about. In such case, please send us all necessary details via the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact and we will do our best to help you.
Best regards,
Muffin Group team
CLS ? logo : Image elements have no explicit width and height values. It is also the same with other logos. (Retina, vs vs.)
There is only 2 images in above example that does not have this value set. Both are .svg format. Is that what you mean? If yes, we will consider to add width and height to both svg’s.
Hello, my license is not verified in your support – I hope it’s only temporary because I just bought a template.
I have a problem after downloading the anti-virus template, it indicates that there is a Trojan: Win32 / Emali.A! Cl Trojan “This program is dangerous and executes the attacker’s commands.”
themeforest-YTmnYjP9-betheme-responsive-multipurpose-wordpress-theme.zip | https: //marketplace-downloads.customer.envatousercontent.com/files/333894906/betheme-premium-wordpress-theme.zip? response-content-disposition = attachment% 3B + filename% 3Dthemeforest-YTmnYjP9-betheme-responsive-multipurpose-wordpress-theme.zip
are you familiar with this situation?
pozdrawiam Sebastian
Hi,
there is no virus in the package. There is temp issue on Envato’s side related with GPL text and the licensing README docs included into package. Windows Defender sees them as virus and it was already reported to Microsoft. Please choose “Installable Wordpress file only” and not “All files & documentation” where those docs are located.
Best regards,
Muffin Group team
so I thought that this is a misinterpretation of the defender and now I see a similar entry above – sorry
No worries, glad to know all is clear now
Cant download “Alle Files”. Windows say “virus found”. How to deal with?
Hi,
there is no virus in the package. There is temp issue on Envato’s side related with GPL text and the licensing README docs included into package. Windows Defender sees them as virus and it was already reported to Microsoft. Please choose “Installable Wordpress file only” and not “All files & documentation” where those docs are located.
Best regards,
Muffin Group team
