Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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can I easily put the entire store in 3 languages? brazil, japan and english? already come these translations?

Hi,

You’ll need a 3rd party plugin like WPML to create a multilanguage store and translate everything manually.

Hi, I’ve been using your theme for years. Love it! However, after updating to the latest version, I have the same problem as the user, Cri22, stated a few hours ago. If I am not logged in as a user, then the header area has issues. The Icons for the menu and the cart are not there. The drop down arrow for the menu does not appear either. This happens in both computer mode (different browsers) and mobile. Please help fix this. Thank you!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, I have recently updated the theme and I have encountered a problem with the icons of the cart, account etc. on the Firefox browser they are not displayed. what can I do? Thank you

Hi,

Please clear all cache (web server, browser, plugin, CDN, etc.) and check again.

Can you please specify the images sizes that need to go into the Media Settings of WP for this theme?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I am in need of some sort of progress bar (preferably circular) – is this currently available? If not, I see other people of also requested this of the past few years… any idea when this would become available?

If this is not going to happen in the near future, could you perhaps recommend a plugin that will accomplish this for me and work with Flatsome. Thanks!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Done. Thanks!

Hi,

I have created a custom post type and have also used the function to use UX Builder for my custom post types.

But I am not able to select template from Page attribute, as there is not page attribute dropdown.

Can you help me out with any function or anything i need to put in code for this.

Regards, Wasim

Hi,

Can you submit a support ticket here?

Hi,

Where can I get pre-sale support? I would like to ask if your theme supports some features. Thank you!

Hi,

You can submit a ticket here for the pre-sales questions. Please ignore the auto-reply.

Hello, Can I find out if the Porto theme is suitable with wcfm? Thank you from now.

Hi,

Can you ask that question to Porto team? This is Flatsome theme area.

There is a flatsome bug.

If I remove all the wordpress menu, flatsome will show this error:

Notice: Trying to get property ‘before’ of non-object in /home/xxxxx/public_html/wp-content/themes/flatsome/inc/structure/structure-header.php on line 381

Notice: Trying to get property ‘link_before’ of non-object in /home/xxxxx/public_html/wp-content/themes/flatsome/inc/structure/structure-header.php on line 408

Notice: Trying to get property ‘link_after’ of non-object in /home/xxxxx/public_html/wp-content/themes/flatsome/inc/structure/structure-header.php on line 408

Hi,

If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.

Hello, we can select the Header Bottom field as a single color from the menu background. Now I use it in black https://prnt.sc/12qdmhc I want to make it colorful with css gradients. example https://prnt.sc/12q9i4n How can I do it ? My site: https://bergama.com/

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

There is a bug in all woocommerce theme. Does flatsome also have this bug?

I use cloudflare and set to cache my product page. The cart contents show other people’s cart before updated to current visitor cart contents. The updating takes split seconds, but still it looks unprofessional.

The problem is: in cart widget, on first load the contents of the cart should be empty, before ajax takes care of showing the updated contents.

Hi,

We haven’t received such a Cloudflare caching problem report yet. But the mini cart is a WooCommerce feature. Have you tried to contact WooCommerce support?

Hi, could we place affiliate ads on the category pages?

Hi,

There is no built-in ads feature. You’ll need a 3rd party plugin.

Please deal with the information that has been given to you.

Hi,

Tickets are replied in 2 business days. Your ticket #135039 will be answered shortly.

hello, i use theme for one domain but last week serial code have problem and i cannt use well all details. how can fix this problem? thank you

Hi,

Can you submit a support ticket here?

sorry but need support expired. i dont need support. i need know why my licence not working now?

thank you i fix it.

hello flatsome team. Your theme is wonderful. But we have a small problem. At the beginning of the project we could select the fonts via Customizer -> Style – Typo. Now we wanted to change the fonts again, but the dropdown doesn’t work anymore for all fonts! All plugins deactivated, but no improvement.

Do you know this case? Can it have to do with the current wordpress version or a server setting?

Thanks in advance

Hi,

Please check the web browser console for error messages. It mostly happens because of web server settings.

Hello. Is the Flatsome theme already translated into German? I only found info about “12 languages already translated” but not which languages those are. And if you have german language files, how good and complete are they? I have just spend days hunting and fixing hardcoded english strings in a theme that claimed to be “100% translated into german” (Neighborhood theme) and I don’t fancy doing that again ;-) So if I put your theme to use in german language, will really ALL theme text be translated, or will there still be english strings in a few spots?

Hi,

The latest version is 36% translated in German. But, you can ask for a fully translated German language file from our users in our official Facebook Community.

Finally took my token after a few tries..

Unable to validate Token… says “The token is valid, but the Envato user associated with it doesn’t seem to have purchased Flatsome. Double-check that you were logged in with the same user that bought Flatsome when you created the token.” Not sure what to do now

Hi,

Please log out from both build.envato.com and themeforest.com, log in to themeforest.com, check if Flatsome exists in the list of the purchased items, navigate to this link, log in with the same credentials as your themeforest.com account (which you purchased Flatsome) and create the token again.

Pre Purchase Question. Does Flatsome have no vertical menu option on the left? Example: https://ottasushi.com.br/

Hi,

I can’t see any vertical menu on that page but no. Flatsome doesn’t come with a vertical menu feature yet.

Hi. now I have a problem with telephone number on checkout page. I don’t need 10 digit number that theme request. How can I change it? Please help T_T

Hi,

Neither Flatsome nor WooCommerce requests 10 digits for the phone field of the checkout form. Please check the settings of the WooCommerce related plugins you are using.

I wanted FULL RESPONSIVE System … such as Amazon does.

I don’t wanted to get it fixed like 1080px or 2000px … I want fully responsive.

Like the Product Category & FILTER, SIDEBAR should be at the full left side, instead of a big gap.

https://prnt.sc/u346vn I want to show 3 products if the user screen size is lesser and if the user width is high, then 4 or 5 products should be shown, or if this is not possible, or the size of the product should get enlarge.

Mainly I want that Screen should Feel like filled with no EMTLY SPACES …

I hope you got my concern.

I’m interested and full hope, that you will not disappoint me, as I think it is feasible in your theme.

Thanks & Regards,

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