Hi mazivo,

Can you send me a screenshot of the problem that you facing on the audiomedia demo?

Thank you

Xestrday was broken, today it is not. I dont know why.

Let me know if the problem raised again and hope you can join us soon.

Thank you

how can I fix this ?

Hi Bahlouda,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

I get this error message: The link you followed has expired.

Hi oliviamedia,

Please try to follow our online documentation about theme installation on this page https://support.jegtheme.com/documentation/themes-installation-activation-5/

If you still getting problem, please open a support ticket on our forum https://support.jegtheme.com/forums/forum/jnews/

Our support team will help you as soon.

Thank you

Ty. İ fixed. ️

Glad to hear that

Regards

Hi greggilbert,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

I am still waiting

Hi greggilbert,

Our support team already response to your support ticket, please check it out. https://support.jegtheme.com/forums/topic/social-callback-facebook-2/#post-88011

Thank you

hi verdantlife, yes view using ajax so it can used while you are using caching plugin with the themes.

Thank you

Hi adriboixet,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

Hi Anonyviet,

In this update (v8.0.6) we include some bug fixes and improvements on the theme and plugin feature that related to data sanitation.

Thank you

Hi TheKiwano,

Thanks for interesting in JNews.

Yes, you can achieve that with JNews. For example, you can check this demo https://jnews.io/audiomedia/2020/12/02/pasta-5-leadership-in-hard-times/ or this one here https://jnews.io/podcast/2020/12/02/capitol-riots-it-was-life-or-death/

Let me know if you have further questions.

Thank you

for articles like “best gaming laptops” were we list multiple products

Hi slashcoder,

Unfortunately, we don’t have this element. For now, you may need to do some changes or find a plugin that has this feature.

Thank you

kindly add these two option in next update that will be great. dont like to add extra plugins

Hi dubislink,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

Hi always_online,

Unfortunately, for now, we don’t open the JNews feature roadmap publicly.

Thank you

OK. Thanks a lot for your honest answers. I really appreciate that.

When you implement support for custom post types it will be a perfect theme!

It’s great to hear that you’re going to go in that direction…

You’re welcome always_online

Regards

Hi,

Actually, it’s not a bug, but we disable certain features on the header builder demo due to security reasons that may affect the scroll behavior.

The sticky header feature, it’s working fine. You can check it out on our demo. For the “Follow when scroll up” option, you can check this demo https://jnews.io/cryptonews/ and for the “Show when scroll” option, you can check this demo https://jnews.io/bloomnews/

Let me know if you have further questions and hope you join us soon.

Thank you

Hi, thank you for the explanation. Suggestion: consider that a potential buyer expects a live demo to be 100% working exactly as the final product, so may be counter-productive for you having something like that. I came here to ask, others can just delete your theme from their evaluation-list in case they are focusing on header’s features.

I still can’t understand what’s the difference between “Follow when scroll up” and “Show when scroll” since the headers behave the same (beside the animation) on the 2 demos you pointed me to. I mean both show only while scrolling up. Can you elaborate?

Hi masvil,

Thanks for your suggestion, we really appreciate it.

The difference between those options is not so apparent. But if you scroll slowly you will notice that the “Follow when scroll up” option will drag up the sticky header as you scroll up. The “Show when scroll” option on the other hand, the sticky bar will be immediately scrolled up no matter how small you scroll up the page. Hope this answers the question.

Thank you

Hi dubislink,

We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/

You can ask your question or problem about this product there. Our support team will help you asap.

Thank you

Hi anventre,

Thanks for interesting in JNews theme.

1. Can you tell me in more detail about which image that you refer to? Maybe you can send me some screenshots about it?

2. Yes, we have a gallery element. You can check the mode here https://jnews.io/gadget-review/2017/03/14/asus-rog-rapture-gt-ac5300-the-ultimate-router-for-gamers-and-nerds/

Looking forward to hearing from you.

Thank you

https://imgur.com/53Yt9d0 Hi, I am sending you attachment to make you understand the example page is: https://jnews.io/gadget-review/category/gadget/laptop/

Hi anventre,

Yes, you can set different images in each category. Let me know if you have further questions.

Thank you

Hi Jafri_official,

We don’t put the dark mode toggle on that demo, you can check this one instead https://jnews.io/photography/

You can add the dark mode toggle in the mobile header.

Thank you

can i add the dark mode toggle and search button in the mobile header at the same time? If possible send me screenshot or Demo link.

Hi Jafri_official,

Yes, you can also add the dark mode toggle and search button on the mobile header at the same time. You can check the following images below: https://www.dropbox.com/s/p6ppukqcosjbrqr/jnews.io_photography_.png?dl=0 https://www.dropbox.com/s/08r6ynww0uscq4l/jnews.io_photography_%20%281%29.png?dl=0

Actually, we have a header builder editor, where you can set up and manage the header element.

You can try our header builder editor at this link https://sandbox.jnews.io/demo?redirect=header-builder

Thank you

Hi createque,

Yes, unfortunately we don’t have all the features that you mention above. For now you may need to do custom changes to achieve that. At the moment, we can’t promise we will adding this feature into our next theme update. If we got more request from other clients, we will consider this thing.

Thank you

No thanks for ctrl+c/ctrl+v answer for such an important problem.

You know perfectly well that a lot of people ask for the this (forum or this comments sections) but you still write ” If we got more request from other clients, we will consider this thing.”

Not good

Hi createque,

Currently, we already have several notes for custom post types support requests on our feature roadmap. We listen to and care about our client’s requests. For example, we include support custom post type on our JNews Block Module elements which was requested by our clients too, but for certain block feature may be not available due to technical reasons.

We still consider with our team about the request that related to custom post type since custom post types need really flexible functionality because custom post types can be anything and can have unique features. We also consider this feature for our clients.

If you need this feature urgently, I recommend you to do some custom changes to achieve that. We also provide custom changes service, if you are interested, you can check this page https://bit.ly/3tTvKIX

Thank you

Hi souhaibboukhroufa,

Can you tell me more detail about Social Media Like widget that you refer to above? Maybe you can send me an image of the widget? Just want to make sure.

If you refer to the social share widget you can check our documentation right here https://support.jegtheme.com/documentation/post/ then find “5. Single Post Setting” section.

Thank you

i want add social icons or JNews – Social Counter Widget At the top or bottom of the article so that visitors can follow my social pages … Maybe I can put it as an advertisement or short code i can do it?

Hi souhaibboukhroufa,

If you mean for the single post page, it’s possible by using custom post template. In this case, you can add the Social Icon and Social Counter widget to the post template.

For more info about custom post template, you can check our online documentation here https://support.jegtheme.com/documentation/custom-post-template-2/

Thank you

Hi alexferreira2018,

No, you don’t need to worry about it. Our import system will not delete any existing content.

Thank you

Hi ASKTHEHOMESEARCH,

Please try to contact the Envato Support Team regarding this thing.

Thank you