Hello, @nevsonx,

I have reset your purchase code, now you can use the same purchase code for the registration of your theme.

Regards, P-THEMES.

I mean, on default it should be Dutch. So no language switcher.

Is it also possible to use particular sections of other Porto themes on another theme?

Hello, @Tuannn04,

If you want to use the language switcher, then please read and follow the instructions written in our Theme Documentation here: https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/

Yes, you can use some sections of other Demos to another Demo(you are using on your site) using Porto Studio: https://www.portotheme.com/wordpress/porto/documentation/porto-studio/

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 29/11/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

After reactivation everything works.

Hello, @gotvald,

I have just tested the Restaurant Demo at my end on my test site with the very latest version of the Theme and it is working perfectly fine for me, here is the link of my test site, you can check: https://hubdatasolutions.com/pearl/porto/wpbakerydemo-for-aizaz/ it must be the cache issue at your end nothing else.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/02/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @ashp123,

No, sorry to say that but there is no such option in our Theme for adding the shortcode or edit content of the quick view directly with any page builder, this requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team at or hire a developer.

Regards, P-THEMES.

Hello, @playmaroc,

You have to change the Thumbnail Cropping as Custom 4 : 3 from Appearance >> Customize >> WooCommerce >> Product Images as showing below, publish it, save changes and check back your site after removing the browser cache.

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 02/10/2020. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @Mauno20,

I am sorry I am not able to locate your IP in our Database, Please go to Porto >> Dashboard and deactivate the Theme from there and then again try to activate the Theme with the same purchase code and if finds the same issue then please share your site WP-Admin Login details and purchase code PDF file with us via our email newsmartwave@gmail.com so that our experts will check and solve this issue for you on your site.

Regards, P-THEMES.

Hello, @istyDK,

First of all, thanks for showing your interest in Porto WordPress

Yes, you can achieve it using our Theme as well, You can simply edit/modify the short and long description of the single product using WP Bakery page builder with our Theme…

Regards, P-THEMES.

and how add another button in product page ?

Hello, @mixology2030,

1. With the pre-built layout of the Theme for products, you can not change the position of the content, if you want to change the position of the content, you have to create your own Custom layout using Porto >. Template Builder, please read more about it here:

https://www.portotheme.com/wordpress/porto/documentation/templates-builder/

https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-create-custom-product-archive-page-using-porto-template-builder-and-with-wp-bakery-page-builder/

https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-create-custom-product-layout-using-porto-template-builder-and-with-wp-bakery-page-builder/

2. There is no such option in our Theme for it, so you have to try with any third-party plugin which better meets your requirements.

Regards, P-THEMES.

oh yes, and thanks for your quick reply. I am using WPBakery Page Builder.

The demo link is: https://www.embdestination.com/about-us/

Hello, @PugetSoundWeb,

Your provided demo URL showing this: https://postimg.cc/yWfdMmTx

And please watch this video I have created for you on my test site: https://streamable.com/bv0va4

Regards, P-THEMES.

Hello, @playmaroc,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Thank you

You’re Most Welcome!!

Can you provide an email address I can send these details to ?

Still waiting for your response

Hello, @uodesigns247,

You can share it with us via our email newsmartwave@gmail.com with this comment URL and with your Theme purchase code PDF file as well for verification purpose.

Regards, P-THEMES.

Hi, I resolved the first part of question and edit the Css and the loading now is appears but why the form submit only one time

Hello, @samann_h_mikhael,

To solve your issue please remove the following wpcf7 related lines from Porto theme …/porto/js/theme.js and theme.min.js

/*
$('.wpcf7-form .wpcf7-submit').on('click',function(e) {
if ($(this).closest('form').hasClass('processing')) {
e.preventDefault();
return false;
}
$(this).closest('form').addClass("processing");
});
$(document).ajaxComplete(function(t,e,i) {
$('.wpcf7-form.processing').removeClass('processing');
});
*/

Regards, P-THEMES.

Hello, @Charlyvary,

We have just released our latest theme update 6.1.1 and this issue is resolved in that update. I tested it on my test site and you can see its working fine in this video https://jmp.sh/JdfxVrC

Regards, P-THEMES.

No Problem

Hello, @amrswira,

First of all thanks for showing your interest in Porto WordPress

Yes, our theme works fine on multisite.

Regards, P-THEMES.

Hello, @mr7777,

First of all thanks for showing your interest in Porto WordPress

First of all, you have to take the complete backup of your site for avoiding any inconviniance, and then you have to Install the fresh new WP and Install the Theme on it by following this video: https://youtu.be/ec2pN2TBr2c and then you have to migrate your site products and content from your old site to the new one and it will work for you without any issue.

Regards, P-THEMES.

Hello, @christymart,

All are working perfectly fine at my end and for all the other customers, can you please contact us via our support system with your site WP Admin Login details and with the one demo screenshot you do not have on your site in setup wizard, so that we will check and help you out with a proper solution.

Regards, P-THEMES.

Hello, @max_z1,

Please read and follow the instructions written in this article: https://ptheme.zendesk.com/hc/en-us/articles/360020798778--27-How-to-edit-Shop-Page-Banner-and-Changing-Images-

Regards, P-THEMES.

Hello, @Thompson1977,

Please share your Theme purchase code PDF file with us via our email newsmartwave@gmail.com so that we will check/verify and create the support account for you, and then you have to contact us via our support system with your site WP-Admin Login details so that we will check and solve it for you or provide you the best possible solution for it.

Regards, P-THEMES.

Hello, @carlcron,

Please make sure that you have unchecked the option “Sold individually” from products as showing below:

&

For Shop/Categories pages, you have to select the layout as showing below, from Porto >> Theme Options >> WooCommerce >> Product Archives.

Regards, P-THEMES.

Hello,

The “Sold individually” option is unchecked and we’ve selected the product layout you highlighted but there’s still no quantity input option for our variable product.

Regards

Hello, @carlcron,

Ok, Please follow the below listed debugging processes one by one, I am sure it will help you in finding the cause of the issue, and if not then please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site.

I.   Make sure you have everything up to date (Theme, Plugins, Translations files)
II.  Remember to reset ALL cache etc after a plugin or theme update.
III. Disable all plugins except WooCommerce and recheck if the issue persists
IV.  Check the browser dev console on errors (F12, on most if not all browsers)
V.   Double-check your own Custom CSS, or Custom Snippets in function.php is causing it
VI.  If you have set up the Porto Speed Optimization Wizard, then please reset it and set all the options to default, uncheck all the options and save changes/compile and check back your site after removing the cache of the browser.
VII. Can you please check once by activating the WP default Theme Twenty Twenty, If the issue will still presist with the default WP Theme then it will make clear that the issue is not from Porto WordPress Theme and then you have to contact the WP and WooCommerce support for fixing it with the default WP Theme and once it will fix with the default WP Theme, It will automatically work with Porto WordPress Theme as well.

Regards, P-THEMES.