Discussion on Native - Stylish Multi-Purpose Creative WP Theme

Discussion on Native - Stylish Multi-Purpose Creative WP Theme

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1732 comments found.

hello, get problems with multisite. you are using “get_home_url” and this returns multisite network url instead of current site url.

Hello Connect_media!

Could you please, submit a ticket here? Please clarify the link to the site and WP, FTP access details for checking.

Please do not forget to recheck the support period and extend it.

Best regards,
DFD Support Team

I have a verry big problem with simple gallery ot portfolio. The pictures do not open but stand as if they are being loaded

Hello Omegasportz!

Could you please, submit a ticket here? Please clarify the link to the site and WP access details for checking.

Best regards,
DFD Support Team

Hello. We could not find the bootstrap in this theme. And could not grow up the google speed rank. Also, google mobile speed rank is 1 and doesn’t change. We try to do many things

Hello Sampledigitallab!

The bootstrap library is used for a couple of elements in the theme. We are not sure what do you mean by “could not find the bootstrap”.

Google is changing requirements and metrics for all their services and tools so users need to keep track of them but since most users don’t have coding knowledge there are really helpful guides that can be followed like for example this one https://www.keycdn.com/blog/google-pagespeed-insights-wordpress/

Best regards,
DFD Support Team

Hi,I don’t want to use WPML plugin , how i can do it?

Hello Marcolee0307!

We are not sure what do you mean by “how I can do it”, please, clarify a little bit.

Best regards,
DFD Support Team

i want to set up website like this (https://nativewptheme.net/twenty-five/),but i don’t know how to do.

Please check the article https://nativewptheme.net/support/first-steps/demo-content.

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

I updated my site to 1.5.4 and now all the images and content is missing on all pages (front end). I have gone back and updated each individual page and then saved and still no images are there. They are in the backend but not showing on the front. Please advise. Running php 7.3 from the server side and wordpress 5.8

I figured it out. It was some plugins that were not compatible.

Hello Chrishudson!

Thank you or the feedback! Glad to know the issue is already solved.

Best regards,
DFD Support Team

Hello there, I downloaded and installed the theme but pages, posts and menus are not importing. Please send me the pages, texts and menus as in the demo.

merhaba, temayı indirdim ve yükledim ama sayfalar, yazılar ve menüler içe aktarılmıyor. Bana sayfalar, yazılar ve menüler demodaki gibi gönderilmesini rica ederim.

Hello Alminaweb!

Check the documentation article https://nativewptheme.net/support/, the information about Main content and menus: https://prnt.sc/1qfcgw7.

In case you need more details, submit a ticket here.

Best regards,
DFD Support Team

Hi DFD,

is Native compatible with WP 5.8 or am I better off waiting on updating my WP version to 5.8 at the moment?

Thanks in advance!

Cheers, George

Hello George!

The latest theme version is compatible with WP 5.8.

Best regards,
DFD Support Team

That’s great, thanks!

Always welcome!

Best regards,
DFD Support Team

Is it possible to have for the site to get theme updates without having to download files from themeforest? I have several clients that I don’t manage their site, and therefore, do run updates for them. I don’t see where they can get updated files without me send it to them. Also, I don’t see where I am supposed to enter a activation code when I install the theme. Am I missing something?

Hello TriadMarketing!

We can suggest you use Envato market plugin, please, check https://envato.com/market-plugin/. As for the theme activation with the code, there is no such option in Native for now.

Best regards,
DFD Support Team

Hi Support, I bought your Native theme a2d68718-6e88-417d-a199-0bdf0dddde08

But I need to upgrade my old theme from 1.3.8 to that theme I bought now. How can I do that?

Regards Luis HA

Hello Luis!

Please check the following article https://nativewptheme.net/support/first-steps/native-theme-update.

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

I’ve been dealing with WordPress for about five years and this has been one of the most frustrated ones that I’ve ever purchased. I purchase this theme two years ago and asked questions to support to even properly change the logo so that the demo logo can stop showing up the same problem it’s still here on thisTheme. It’s literally a waste of time to tweak everything with coding so two years ago I decided to abandon it and go with something that’s actually logically put together properly and that is what I’m going to do again right now. So I wasted some money because there is no website that you should have to go through all these little problems to develop. Just totally a waste of time dealing with this theme.

Hello Siriusday!

We cannot find any support requests from you and as we can see you haven’t registered on support forum to get assistance. We got only 2 comments from you: this one and 4 years ago https://prnt.sc/1ftjgxu, https://prnt.sc/1ftjuft.

In case you need our assistance, please, submit a ticket here.

Best regards,
DFD Support Team

I’m trying to use a one-scroll page which is working fine except for the slider revolution when added in it, the slider somehow doesn’t work. Please let me know if there’s a way around to make it work

Hello Zmuhammad261!

Could you please, submit a ticket here? Please clarify the link to the site and WP access details for checking.

Best regards,
DFD Support Team

I’ve submitted the form with the necessary details

We have got your request and will get back to you as soon as possible.

Best regards,
DFD Support Team

Hi guys, is WP 5.7.2 supported with the new version of Native? Can I go ahead and upgrade my WP version or should I wait just to be one the safe side?

Just wanted to check in before updating my WP version as I currently have WP 5.5. Thanks in advance!

Hello Georgeroth!

The latest theme version is fully compatible with the latest WordPress version.

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

That’s awesome, thanks a lot for the quick reply. I’d recommend putting that into the changelog – currently the latest WP compatibility there is listed as “WP 5.5 compatibility” under V1.5.1.

Thank you for the feedback!

Best regards,
DFD Support Team

Hello, I have been unable to add a custom font to a dfd native wordpress template. I have three files in a zip, Gotham-Book.ttf, Gotham-Book.woff and Gotham-Book.woff2. The zip is called Gotham-Book.zip and it contains nothing else. I created it with the command line zip on a mac. I upload the file in the custom fonts form and receive no errors but get “Unknown Font” as the font name and the preview is in a generic font. I’ve tried a million different things…. any tips?

Hello 27raydesign!

Could you please, submit a ticket here? Please clarify the link to the site and WP access details for checking.

Best regards,
DFD Support Team

Google Maps API not working for me

Hello Rossman22590!

Please make sure you have added Google API key in Theme Options > General Options, more details about key creation here https://nativewptheme.net/support/knowledge-base/google-map-api-key-creation. If the key is added please make sure you have enabled Javascript API, Geocoding API for the map, added billing details and link to your set in API settings, all these settings can be checked in Google API console. Please go to the page with the map and open the console in the browser, you will see the error with the link to google console documentation. Please make sure you have added the address in one line.

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

Cordial saludo, la plantilla me viene presentando incompatibilidades con las nuevas versiones de WooCommerce y wordpress, agradezco su pronta respuesta.

Hello Fredysolano!

The woocommerce plugin was updated after we release update so there are some deprecated files but it will not influence on functionality.

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

Hello, I also want to make known my concern about the lack of updates since December of 2020. I have been looking out for updates since the beginning of the year but it unfortunate that we are in June and we still don’t have any updates.

I’m starting to have concerns if the theme is still supported even though you keep replying that the theme is still supported.

I keep getting php errors from using the theme.

Can I get a timeline of the when the updates will be live?

Hello Maarkovacreative!

We do not have the estimate.

Could you please, submit a ticket here and clarify the issues you have faced with?

Best regards,
DFD Support Team

I am getting this error on my site

Warning: Creating default object from empty value in /home/customer/www/<website hidden>/public_html/wlrv/wp-content/plugins/dfd-extensions/redux_framework/ReduxCore/inc/class.redux_filesystem.php on line 29

Hello Aishadani!

Could you please, submit a ticket here? Please clarify the link to the site and WP access details for checking.

Best regards,
DFD Support Team

Is there a timeframe when you will update your theme? I have 21 websites that are using your theme and you haven’t released an update for almost 6 months and we are facing a lot of conflicts. If there isn’t an update soon then we will have to switch themes.

Hello TriadMarketing!

We do not have the estimate.

Could you please, submit a ticket here and clarify the issues you have faced with?

Best regards,
DFD Support Team

hi, I am facing issue installing the theme in Wordpress, . This is my licence 8e5d613a-da57-480b-94dd-c4ea20da552a. Please assist urgently.

Hello Sunita12!

Could you please, submit a ticket here? Please clarify the link to the site and WP, FTP access details for checking.

Best regards,
DFD Support Team

Wann wird das Update kommen, dass alle Funktionen unter der aktuellen Wordpress-Version wie z. B. der Hotspot funktionieren. Vor 2 Monaten wurde mir gesagt es kommt bald. Alle Plugins sind veraltet und warten ebenfalls auf ein Update. Wird dieses Theme nicht mehr unterstützt? Im Updateverlauf kann man sehen das es früher regelmäßig Updates gab, dieses Jahr noch nicht eines.

Hello Mickie10000!

We are working in the update and it will be released as soon as testings are done. Could you please, submit a ticket here and clarify the issue you have with the hotspot? We’ll provide with latest plugins versions.

Best regards,
DFD Support Team

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