6358 comments found.
fear to update anything, because something constantly breaks after your updates, which do not bring anything interesting.
After the latest bug fix, it stopped working: Fix this column at the top of a page during scroll
How to fix it?
I will add that it stops working when the live builder is turned off.
When enabled and checked: Columns Layout via CSS grid
all the columns break down
Hello,
We’ll provide a fix in the next release.
Sorry for the inconvenience!
I would like to report a IMPORTANT ISSUE.
The “live button” is showing for normal users (not admin) and they can edit the page and publish it. ... Also, is not possible to edit “page block” and “content template” with the new live editor.
Hello,
At the moment Live Editor doesn’t support Page Blocks and Content Templates. We’ll provide a fix for non-admins in the next update.
Thanks for the feedback!
Updated to 8.0 it messed up some styles. Fixed them and updated to 8.0.2 and some functionality stopped working. Row2 inside row1. Row2 has Hide on device option but is still shown on these devices. Row2 has Sizes and Spacing specified but it doesn’t work anymore. Should I just wait for 8.0.3 to fix this? Really afraid to update Impreza on other sites now.
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Hello good afternoon! [URGENT PLEASE] I updated the site with the new version (8.0) and many elements are not working. I can no longer update my site through the Wordpress dashboard, just with the “Edit Live” button, and I particularly don’t like working that way. I’m very worried! How to resolve this conflict?
Edit Live conflicts with WPBakery on my site! I disabled Edit Live and even so when I enter a page to edit it, the WPBakery fields do not appear. Everything goes white and sometimes the page gets an error as if the site went down!
I can’t create a new page that is giving an error!!
Hello,
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks in advance!
OK! I sent as requested. I await return as soon as possible, please.
Problem solved! Thank you very much for the prompt service. You guys are very professional!
Hello there! I’d like to create a carousel with a custom layout grid. In each grid I want to put an image that open a custom link (link to the each category product page). Is it possible?
Many Thanks marco
Hello Marco,
Open Carousel Settings and set it to Show “Terms of selected taxonomy”: https://prnt.sc/17ngnoc in this case, it will show category images and you can add links to these categories via Grid Layout elements.
Let us know if you have further questions!
Ok thanks. Probably I have to use a {{custom_field_name}} in my custom grid layout settings, right? And what is the custom_field_name for category product? Thanks
There is no need to use any custom fields, simply set Link to a Post and you’re good to go.
Let us know if you have further questions!
I set the button in grid layouts: custom appeatance in grid: own link. It is automatically given nofollow. How can I remove it? I have three items in the grid and one must be nofollow and two can’t. The company that deals with seo on my client’s site cannot understand why you do not provide this option. It’s awfully poor.
Hello,
At the moment this attribute can’t be removed out of the box. Please try this solution https://help.us-themes.com/impreza/tickets/47104/#reply-200279
Let us know if it works for you!
Hi, the slider revolution dont appear.
Hello,
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks in advance!
Hello! Why fixed section not work in mobile version? Problem from 767 px
Hello,
It’s predefined behavior due to current framework limitations. Vote for this feature request and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.
Hello, it’s possible to have this template only on HTML5/CSS3/JS Thanks
Hello,
We have WordPress templates only. Unfortunately, there are no HTML versions available.
Let us know if you have further questions!
Hello
How can I set the value selected by default in the grid filter?
For example: I have taxonomies with the system version. I would like the filter to have the latest taxonomy selected by default.
Can i achieve it?
Hello,
At the moment Grid Filter doesn’t provide this feature out of the box. You can create a new ticket as Feature Request, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.
Let us know if you have other questions!
hello. can we Build Structure data with element Accordion & Toggles?if no wich element is useful for we
Hello,
Open Accordion Settings and check the “Add FAQ structured data markup” box. You can try it out on this test-drive server: http://themetest.net/impreza/
Let us know if it helps.
thank you But I can not understand what you mean?in element Accordion & Toggles Does not exist setting?can you answer me more clear?can you send me a picture of Accordion Settings
You seem to have broken the ‘Social Links’ element in your quest to improve it. The icons don’t appear now, after I updated.
Hello,
Go to Theme Options > Advanced > Optimize JS and CSS size and click “Auto Optimize”, then clear all cache and check once more.
Let us know if it helps!
is there are any plan to make export grid result as excel or pdf?
or print result?
Hello,
We didn’t plan to implement this feature yet. You can hire a separate developer to implement this feature for you.
Let us know if you have further questions!
Hello
I am faced with the same limitation once again. It’s about the grid. Why can’t I exclude a category?
Example:
Main Category “A”
subcategory “B”, “C”, “D”, “E”
In the first grid I set:
A -> B, C
I put in the second grid
A -> D, E
Both the grid shows all posts from “B”, “C”, “D”, “E” – this is wrong.
This grid is terribly flawed and you haven’t improved it until today. Just add an option to exclude categories. Or maybe add a condition to show only what is selected?
Hello,
It’s a default WordPress behavior, when you visit the parent category page, you also see all sub-category posts. The Grid element just follows the default WordPress flow. We have a feature request for this feature https://help.us-themes.com/impreza/tickets/36874/ so we’ll consider implementing it when it will receive a significant amount of voices from other clients. If you need an immediate solution, you can hire a separate developer to implement this feature for you.
Let us know if you have further questions!
you can see a lot of people need it. Votes: 1097
How many votes must there be for you to graciously implement this?
Sometimes feature can be implemented with fewer votes but it depends on the complicity of the implementation. This particular request requires lots of resources so I think that it should gain twice bigger amount of votes to be implemented. At the moment our devs focused on a major release that should be available within a month, then we’ll consider adding new features.
Let us know if you have further questions!
The front end editor is no longer working. WPBakery will give me a blank screen when I edit an existing block. I can duplucate blocks but not edit or save them. What could be going on? I’ve updated the theme and all plugins and it stil doesn’t work. Please help?
Edit: Ive sent login details using the contact form
Hello,
This issue might be caused by 3rd party plugins. Please deactivate all plugins that aren’t related to Impreza, clear all cache and try again.
Let me know if it helped!
Pre- Purchase Question : Is it possible to have a dropdown navigation for your theme like this page https://chromium.themes.zone/catalog/ and does the theme support Woocommerce?
Hello,
Yes, it’s possible, you can create a Page Block with the desired structure and add the Page Block as a menu item, or you can use the “Max Mega Menu” plugin that was used on the https://chromium.themes.zone/catalog/ website. Yes, Impreza supports WooCommerce right out of the box. Feel free to test all Impreza features on this test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
I have one more question… I thought that you were able to open up a portfolio item in the grid and have a pop up display with a gallery etc? Is this no longer the case? Some items I do not want to have a page for, how can I achieve this?
Hello,
Open Grid Settings and set an Overriding Link to “Opens a Post in a popup”, please see this: https://prnt.sc/161f0yd
Let us know if you have further questions!
The front end editor is NOT working on my site.
Hello,
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks in advance!
Sorry, I actually was able to get the above sorted. I do have another question though… how do you change the font colors size, etc. in the portfolio card? I can’t seem to do this.
Hello,
What do you mean by portfolio card? Please describe the issue better and provide me with a relevant URL.
Thanks!
Hello there. I Would like to update the theme from version 4.7 to the last one.
Each time, I have this message : Your website’s content is being updated to be compatible with Impreza 7.15. But then … stopped before 55% .. I tried for ever, and all the night also ..
Here is a screenshot : https://prnt.sc/15manfyCan you help me out please ?
Have a great day 
Hello,
Please restore your site from a backup, then deactivate all plugins except Header Builder and try updating again.
Let us know if it worked!
Hello @UpSolution.
I’m sorry for my delay 
So yes it does work … but then, the top menu disappears … ?
Can you help me out ?
Greeting
Hello,
Go to Theme Options > Pages Layout and make sure that Header is enabled.
Let me know if it helped!
Great !!!
The title is back
Greeting again
Did you enable Titlebar at Theme Options > Pages Layout?
Did I miss something ?
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks in advance!
thanks again, I just did it
Hello there How are you today ?
Did you received the credentials ?
Greeting
Hello,
Yes, we received your message and answered it two days ago. Please check your mail and answer our questions.
Thanks!
I found nothing do you mind to send it back, please ?
We checked your website, and the title bar is showing properly. Please describe the issue better so we could replicate it.
Thanks!
Hello
I’m here again.
I’m making a clone, in order to make some improvement.
I did update my website to 5.8.1. Then I deactivate all of the plugins in except : UpSolution Core WPBakery Visual Composer
But the update is always at 1% !! https://prnt.sc/1wp6lpaCan you help me out ?
Greeting
Have a wonderful day ^^
Hello,
Please provide your website credentials via this form (URL, admin username, and password) https://themeforest.net/user/upsolution#contact so we could investigate the issue.
Thanks in advance!
I just send the datas ..
PLEASE tell me what’s wrong, in order to avoir to ask you again next time
Greeting
Hello How are you doing ?
did you receive the credentials ? Greeting
Hello,
Yes, and we answered a day ago:
Unfortunately, I can’t reach this page https://prnt.sc/1wq5fxk please provide me with a valid URL.
Thanks!
Just don’t forget, please, to tell me how to make the update, in order to avoir to ask you sooner
Greeting,
Hello,
We managed to update your website content with deactivated plugins.
Let us know if you have further questions!
Hello, Can you tell me how you did it ? please ?
And thanks for you great work
I deactivated ALL plugins except Upsolution Core and clicked update button.
Let us know if you have further questions!
Hello
You leave also these 2 :
>> Ultimate Addons for WPBakery Page Builder
>> Éditeur de page
Normal ?
I activated them after update.
ok thank you very much
Hello. I discovered a bug with the map element. I have a map in the footer, and when I want to navigate the website by clicking on any link or button, the page scrolls to where the map element is. You can see the bug live at this link: https://www.drabeltrantraumatologia.com/
Please help me fix it. Thanks.
Hello,
Please take a look at this reply for details: https://help.us-themes.com/impreza/tickets/50147/#reply-212136
Let us know if you have further questions!
Thank you very much, your solution was very nice. 
