3043 comments found.
This is a great theme but not having the option to disable the sticky header and then asking people to pay for the code seems a bit cheeky. If your theme has sticky header enabled by default then you should have provided a disable function as is standard in other themes.
Hi smudge1,
I’m sorry the theme doesn’t have an option to disable the sticky menu, it’s just not something many customers ask for so I didn’t build in this functionality. Please understand it’s not possible to add an option for every possible customization, but thanks for the suggestion, I will bear it in mind for an update. There’s a large update coming soon.
Best regards
Hi there, wanted to change the words on the button “Select Room”, to “Book Now”, on the 2nd page of the booking form. Where is this located? The place we have is not a hotel, but an entire house… thanks!
Hi CherylLBoyce,
I’ve just responded to the support ticket you opened.
Best regards
I think I have found a bug…but it looks like I need to buy a support package to report it!! Having already bought 2 licenses I’m not too keen to pay out more just to get a bug fixed.
Hi barryrs,
If you find a bug you can tell me here, I’m happy to fix it without you needing to extend support.
Although the current version of Soho Hotel has been out for a long time and is very stable now, so bugs are unlikely. It might just be a configuration issue. If you give me the details of how to replicate the issue I’ll investigate.
Best regards
Hi,
Thanks for getting back to me.
I am rebuilding an existing clients website from your old version to the latest version but have found an issue that I can’t find a solution for.
I have created several Seasons with variable prices added for all 7 rooms, but when someone tries to book the room on the Seasonal timezone/price it doesn’t show any room options.
Trying to book manually from admin panel gives the same result…no rooms available?
I am sure I have the Seasons set up correctly, have allocated rooms correctly but nothing shows on the dates set for the filters.
Do you have any ideas why this might be?
Seasons have no connection to room availability, so I very much doubt this is a bug. It sounds like you’ve simply misconfigured the room settings or availability, so I’d recommend double checking those things.
If you need further assistance I’m happy to login to your website and check but you’d need to open a support ticket for that.
Best regards
Thank you for getting back to me.
I have taken another look through the existing bookings and have found a previous booking for the date I had an issue with…sorry I didn’t see that earlier 
Is there an open forum where we can actually see the solutions to peoples issues?
Hi GARVrentals,
There isn’t an open forum, but the documentation should be adequate for explaining how to setup the theme: http://docs.quitenicestuff2.com/sohohotel/
And common setup issues are explained here: http://docs.quitenicestuff2.com/sohohotel/troubleshoot-common-issues.html
And beyond that if you’re still struggling to get setup if you open a support ticket I’ll happy to reply promptly: https://quitenicestuff.ticksy.com/
Best regards
Perfect! That’s what I was looking for at this time!
Hello, Thank you for your amazing theme, I would Like to ask, when will you add the Woocommerce payment integration?
Hi s13333,
Thanks for purchasing!
A large update with WooCommerce support is coming very soon, hopefully within the next few weeks.
Best regards
Hello, I purchased Soho template this morning. I just need to know if is possible to remove or hide, account, registration and login section?
Hi Warlock_26,
I’ve responded to the support ticket you opened.
Best regards
Presales question, is it compatible with woocommerce, Paystack payment gateway and Elementor page builder?
Hi elsophia,
Thanks for your interest.
1.) I’m working on an update now and the theme will be compatible with WooCommerce soon
2.) You will be able to use Paystack payment gateway when the WooCommerce update is released
3.) The theme uses WP Bakery Page Builder, not Elementor
Best regards
I’m experiencing “blocked” dates on the date picker even though individual rooms are available. My support already ran out but it would be a bit too much to pay for almost a “new” theme for an issue that shouldn’t be even there in the first place.
Hi norbertantosik,
It’s not really possible for dates to be blocked in the calendar unless a booking actually exists which is creating the block, so I’d recommend double checking existing bookings, room quantities, etc. If you’re still having problems I can take a look but you’ll need to open a support ticket and provide your login details. I understand that you think this must be a bug but that’s unlikely, it’s more likely a configuration issue. If you extend support and it turns out this is a bug, I’m happy to refund the support fee in full.
Best regards
Hello, I bought this theme some time ago and now change adult and child guest class only to guest. THe problem is that in the reservation form I still see old classes Adult and Child instead of only one – Guest. How can I fix it?
Hi p5r,
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com
Best regards
Do you have an ETA for the next update? We really need the 3d security verification for Stripe credit cards
Hi BairdBrewing,
The update is almost complete, I’m mostly just testing, creating documentation etc now. Aiming to hopefully release this month.
Best regards
Hi
I am getting lots of errors in the theme, pictures are also not showing, there is some problem. please check once.
When I uploaded a picture in slider revolution the website started showing 503 ERROR. Hosting provider is saying.. from their end there is no problem, the problem is with the content headers they are saying you need to review it. Please rectify on an urgent basis.
Hosting provider sent this error log of issue and saying u need to check the path of files n review content headers:
PHP Warning: require(/home/f28dhpc0nb07/public_html/wp-blog-header.php): failed to open stream: No such file or directory in /home/f28dhpc0nb07/public_html/index.php on line 6 [08-Jul-2021 17:35:43 UTC] PHP Fatal error: require(): Failed opening required ’/home/f28dhpc0nb07/public_html/wp-blog-header.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/f28dhpc0nb07/public_html/index.php on line 6 [08-Jul-2021 17:47:11 UTC] PHP Fatal error: Uncaught Error: Call to undefined function get_transient() in /home/f28dhpc0nb07/public_html/deleteme.wpajp3.php:16
Hi pallavimehta09,
I’ve responded to your support ticket.
But just to clarify, these are issues with your web host not Soho Hotel. But I’m happy to help you resolve them, I’ve left instructions in your support ticket as to what to do.
Best regards
Ciao, a breve acquisterò il tema soho hotel, non sono un esperto, in caso di bisogno posso contare su vostro aiuto? c’è un manuale o altro che mi possa aiutare con i passaggi da fare per creare il mio sito con il tema soho hotel? Grazie
Hi salva10,
Thanks for your interest.
Yes support is included when you purchase the theme, feel free to ask any questions you have here and I’ll be happy to help: https://quitenicestuff.ticksy.com/
And yes full documentation is also included.
Best regards
Hello, I am planning to build a website from wordpress by my own and use your booking system only, is that possible ? Thank you, best regards
Hi Scotch64,
Thanks for your interest.
The booking plugin is custom built to be used with the Soho Hotel theme, so no I don’t think it would work well with another theme.
Best regards
Pre-sales question: Is it possible to connect the data feed (hotels availability & booking options) of this website with other websites, in an automated way, e.g. cron job, API etc, ?
Hi groovygenieweb,
Thanks for your interest.
Yes you can sync booking data with other services such as Airbnb, booking.com, etc using iCal which is built into the theme.
Best regards
Can this theme be used for travel agency to list different villas and apartments ?
Hi lohitdd,
Thanks for your interest.
Yes you can list any kind of accommodation with Soho Hotel.
Best regards
Okay and does it support iCal 2 way synchronization?
Yes iCal importing and exporting is supported.
Best regards
I am sorry but I have few questions. Hope you don’t mind
1. Does it support multiple external iCal’s for each listing? 2. Do we get any calendar sync error message if the external iCal link breaks? For instance, “We’re having trouble with your calendar. Click the sync icon to try again and if the problem still persists please delete and reimport.” something like this. 3. Can user book the place without creating an account? 4. Can we have a check box something like “5% insurance” while filling the booking form? So that automatically the total price get update. 5. Do we have an option to create custom fields?
Appreciate your help Thank you
No problem, feel free to ask as many questions as you like:
1.) Yes
2.) Yes
3.) Yes
4.) No sorry that’s not possible
5.) Yes
Best regards
Thank you. When you mean iCal sync is there – Is it going to sync with the existing booking calendar like the one in the demo site check-in and check-out dates? I don’t need to manually enter anything. Right? or is it something that shows the availability after I select check in and out dates?
Yes iCal syncing is automatic and it’s blocks the dates in the frontend booking calendar.
So for example the process goes like this:
1.) A guest places a booking on booking.com
2.) Soho Hotel downloads the booking.com iCal file automatically
3.) The date is now blocked on booking.com and Soho Hotel
Or vice versa:
1.) A guest places a booking on Soho Hotel
2.) booking.com downloads the Soho Hotel iCal file automatically
3.) The date is now blocked on booking.com and Soho Hotel
Best regards
Thank you so much. One final question before buying. Does it have a price filter option in the search filter like this – Price filter, check in and out, no. of guests?
Rooms can be searched by check in/out dates, guest type and quantity only, there is no price filter currently.
Best regards
Does your team planning to have the price filter option in homepage?
No immediate plans, but I’ll certainly bear it in mind for an update.
Best regards
Hi!
I would like to use the Stripe payment solution, but for “100% deposit percentage (%)” it does not count the total amount but only 1 percent.
Hi WEBINK_HUN,
I’ve responded to your support ticket.
Best regards
Have you integrated Mollie or iDeal as a payment gateway yet or can I use an Mollie ad on via WooCommerce?
Hi Reclamesuus,
Thanks for your interest.
I’m in the final stages of completing a large update which will add WooCommerce support, so when this update is released you’ll be able to use Mollie or iDeal via WooCommerce.
Best regards
Thank you! I’m very interested to buy this theme. Any thoughts on when you’ll release the update? Not want to pressure you…. 
It’s hard to say exactly when it’ll be complete, but I’m aiming to release within the next few weeks.
The WooCommerce integration is already done though, I’m just working on a few final things now.
Best regards
I’ve purchased the theme and I hope the WooCommerce update is available soon! Keep up the good work!
Thanks for purchasing! If you need any help getting setup feel free to open a support ticket here: https://quitenicestuff.ticksy.com/
Best regards
We have a cottage with a sauna. We rent a cottage for daily rent, but we can also rent a sauna separately with payment by the hour. If the client has ordered 3 hours of sauna, then it is not possible to book a cottage for this period. If a cottage is booked for a day, then during this period the sauna should be unavailable for booking automatically. Will your booking system help you do this? Two different objects with the payment of an hour and a day, but united by the logic of booking. Is booking friendly with woocommerce?
Hi lidaplus,
Thanks for your interest.
Soho Hotel lets you book accommodation nightly, weekly or monthly, so it would be able to take care of the cottage booking.
Regarding booking the sauna, this could be added on to an accommodation booking as an add-on, but it wouldn’t be possible to just book on it’s own. So it wouldn’t be possible to book the sauna by the hour only, and block accommodation as well.
But if the 3 hour sauna price is the same as the overnight cottage booking price it could possibly work, you could add an option so the user can select which item their booking (cottage or 3 hour sauna), and it would block availability for both.
WooCommerce support will be available within the next few weeks, I’m working on a large update at the moment.
Best regards
hi. if i renew my support. can you fix this? because Godaddy tellsme that the theme and plugins are making the error.:
The REST API encountered an errorPerformance The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display, and save, your posts and pages.
The REST API request failed due to an error. Error: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received
Hi dushicaribhotel,
Yes please open a support ticket and I’ll be happy to help: https://quitenicestuff.ticksy.com/
Best regards
Hi,
Is it possible completely to translate website, including booking plugin on Serbian?
Thanx.
Hi yevtich,
Thanks for your interest.
Yes you can translate the booking plugin into any language including Serbian.
Best regards
Thank you. Do I need to use WPML or I can use some free plug in?
If you only need Serbian you can use the free version of PoEdit, but if you need multiple languages e.g. Serbian and English, or other languages you will need to use WPML.
Best regards
