879 comments found.
Can I please get a reply of my ticket? Its been more than 2 days.
Hi,
Sorry for the long response rate, but we do not work over the weekends. I just replied to your ticket, have a check!
Regards!
If i purchase will you provide installation service? mean i need same to same demo import, coz one of my firend said the Domain action Auction demo import not working.
Hi,
You can open a help ticket on https://modeltheme.com/support/#new-request after purchasing the theme, and our help team will gladly assist you to install/setup the theme.
Best regards!
Hello team, i;m looking for mobile app for this theme, is that available to purchase? tq
Hi,
A complete solution app for our iBid theme, no – unfortunately. But if you are looking for a marketplace app (without the auctions features for vendors), then we can recommend a few ones.
So if you are planning to create a non-auctions marketplace – there are already solutions to fulfill this need.
I am thinking of purchasing the theme, but I normally edit with Elementor. Is the theme compatible with Elementor or what is the theme editor similar to?
Hi,
The theme is fully compatible with Elementor (see the landing page: https://ibid.modeltheme.com/landing/#/) and sort the demos by Elementor:
Simply use the left side filters to see all our available demos for Elementor.
Hello, I can see the Time Left. Buy Now For…, Maybe I’m missing something, but where is the “Current Bid/Price”? Can we set bid increments? Any option for a “Private Bid”? Can we set the Currency Type? Can we “invite” bidders?
Thank you!
Hello,
Maybe the product you’ve checked was no longer available , take a look at this auction : https://bit.ly/3iqbz1P .
1. The current bid/ starting bid is displayed in the right description.
2. Bid increments are available, already this auction has a $5 increment if you try to bid on it.
3. A “private bid” option is available, it means that the bidders are anonymous for other users, other than the vendor who posted the auction.
4. You can select other currencies from WooCommerce.
5. Auctions can be set as Private or Password Protected. You can manually send the link to the bidders you want, as the auction will be hidden on website.
Regards !
Hi, looking forward to buy this theme but i have the following pre-sales questions first:-
1. Is the theme allows multi currency? 2. After customer OR vendor registered, will they be able to post products and auctions and manage their auctions or products on their admin dashboard panel. OR posting products and products is only done by website administrator? 3. Is the theme allows chatting, message conversation between users or is there any plugin to do so if the feature isn’t available currently? 4. Is the registered vendor or customer have a special custom dashboard or they accessing wp dashboard with only less privileges’?
Regards
Hello,
1. The theme allows multi currency but the addon is not included with the package. You should be able to find suitable free plugins for this request on the WP store.
2. Customers can only buy the products and they can see their purchases from their account. Vendor are able to add products/auctions and can manage their items by editing them from the Vendor Dashboard.
3. You are able to send messages to a vendor by checking their profile page and use the contact from there.
4. Sure, every multivendor plugin comes with its own Vendor Dashboard. You can check them on our live demo by following the steps from here : https://bit.ly/3wEplD2 .
Regards !
Hi, and thank u When i add a product as auction Item, when i preview my pages i saw no prices and wrong dates Any suggestions please
https://forums.envato.com/t/ibid-theme-real-estate-auctions/380803Hi,
Our support agent already replied to your ticket. Please check it and continue the discussion on your ticket page.
Regards!
These are the pre sale questions:
1. Can we use both auction and shop option. Suppose we have two products . We want to add one product with auction and another one will go normal shop option and number two product will contain cart icon not the hammer icon.
2. After integrating demo, can we get the same products as we see in the themeforest demo.
Thank You.
Hi,
1. Yes, this feature is available. You can have both product types.
2. Yes, by importing any of our theme demos, you will get the products from our live demos.
Thank you!
Can we add 4 items in a row in auction page?
Hello,
Yes, you can choose from 2, 3 or 4 columns for the Shop/Auctions page.
Regards
I also want to show a buy now price but the system does not allow this. Why?
Every time I make a new bid and leave a note as prompted to do I get this error message from the great google and the website.
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Hello and thank you for contacting us,
As I see you are already discussing with our help team (Multiple tickets from this account). Our agents are working to give you the best-optimized answers for all of your inquiries.
Regards! - ModelTheme
I am not discussing this with anyone as its a different issue. Contacting you here gets prompt attention and this is why people do so as you know. . There are multiple tickets because I have questions. Cheers
Thank you for the prompt reply and I am sure that you will give me a cool answer real soon.
I appreciate the support to date and it will certainly not be forgotten in my review 
Okay,
This is how you set-up a BUY IT NOW price on an auction: https://www.loom.com/share/65b60411c5b04721977ff213dd3b3704
yeah your video looks cool and I appreciate it. I did that in admin and also in the vendor dashboard. Each time the buy now price it saves and refreshes and the buy now price has not saved. If it worked bud I wouldn’t be asking for support. I hate wasting peoples time. (i have enough time wasters of my own on my main website so I totally understand) It does not save and I do not have any caches currently (fact)
Will make some checks and come back to you here asap.
Cheers and I will post tickets as much as possible in the future when relevant.
Question for you.
I want my vendors to a set fee for each car they upload, or they pay each time a car is sold? (they can upload as many as they want and don’t pay until sold. Is there a way to do either?
Thanks in advance
This feature is called vendor commission. You can setup a commission percentage or fixed flat rate for each vendor (when you edit a vendor user – from the administration area). Read more about commissions (depending on which marketplace plugin you are using): https://modeltheme.com/best-auction-template/#8_Vendor_Application_Approval_and_Commissions
Regards!
Hello
I just uploaded a dummy car for trial and noted that I could only upload photos in batches of 3 or 4 photos at a time.
I was loading tiny photos. Is this normal? I want to offer bulk uploads but have a max photo amount.
Can this be altered?
Hi,
It depends on which marketplace is being used and of course the plugins installed on your site. The limitation can come from multiple directions.
Without looking into your site, is hard to tell a reason why this happens.
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Ok we see how this goes. Cheers
Please direct me as to where I can change this text “Call us toll free:” Thank you
Hi,
That string can be changed via copying the header template from the parent theme to your child theme. This way you will be able to translate it if you want to make your site multilingual (now or in the future) and by using the child theme, you will safely be able to update the theme later.
If you need assistance, let us know in a help ticket.
Best regards!
Hi there,
For 2 days I have been installing this theme time and time again until it looks ok to proceed. But now I have a new problem.
THERE IS NO USER REGISTRATION
I have the new user registration enabled in settings/general with default role set to customer. But it does not want to show. I am not using a cache that I know about at this point except whats on the server.
I have refreshed the page time and time again also.
Whats up with this?
https://no1carauctions.com/Please assist
Hi,
We’ve just replied to your ticket, please check your open ticket, and let’s talk there about your requests.
Regards!
I cant see your reply in my tickets
Are you sure? I’ve already replied to your tickets https://modeltheme.ticksy.com//ticket/2819996/, https://modeltheme.ticksy.com/ticket/2820059 please check again the platform.
Regards!
Yes thank you, they were under my direct login and not Envato
Hi, Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
Hi there,
I want to add items like Mileage, Colour, Transmission type, Fuel Type, Seat Number, Drive Type etc, etc for each car
How can I do this please?
I have this sorted
im having search keyword issues with iBid theme and Directionist plugin, the plugin works on other themes including WordPress 2017, 2018,2019. The Search Keyword does not work only the Category and Location dropdowns work. Example Link Below. https://www.fishingmaniadev.co.za/business-directory-search/?v=e4dd286dc7d7. Your assistance will be much appreciate if you look into it please
Hi,
We need you to send us a support ticket in order to have a look at this request. You can send us a ticket here: https://modeltheme.com/support/#new-request
I see that ne categories can only be loaded at admin level. I really need this to be done at vendor level. Is this possible?
Hello,
You can try by installing the User Role Editor plugin from here : https://wordpress.org/plugins/user-role-editor/ . You should be able to enable capabilities for which ever user role you want, like vendor.
Regards
I have installed this plugin but there is no option that allows vendors to create or edit Categories. They can only edit products.
I really need new categories to be inputted at the front end level.
Sorted and thanks for the reply
I am having trouble with my front page. When I uploaded the demo content this morning my home page looked identical to yours. However, as I made some changes in admin *not the front page” some items started disappearing from the front page content. Why
I didn’t delete these items. This is my site https://no1carauctions.com/
Hi,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
Hello, Can I change the color of WCFM dashboard ,I want the color to match the color of my site.
Hello,
Go to the Vendor Dashboard > Settings > Dashboard Style to change the colors of the dashboard.
Regards !
Can you make a video on how to change the color of wcfm dashboard please, we will be thankful and grateful to you, my best regards, waiting for you.
Sure, send us a ticket at our help center (https://modeltheme.com/support/#new-request) to attach you the video or screenshots.
Regards !
I mean make a video and publish it on YouTube, waiting for Thanks
Hi,
Here you have a video.
Hi, Does this theme features, counteroffer capability for bids and watch items like ebay?
Hi,
Yes! Both features are part of this theme.
- Watchlist button (on product pages) – screen capture.
- Bid on products by using our demo credentials – demo auction product (credentials: auctioner/123456)
Hi there,
I have purchased the theme and was wondering what Multi-Vendor plugin you are using in your Automotive Demo theme. I am at a bit of a loss as to which one to use but I liked your Demo. Basically which plugins do you use?
Thanks for the support
Hello,
For the Automotive demo we are using the Dokan Multivendor plugin. You can install and activate it by going in the Appearances > Install Plugins.
Regards !
Thanks for the reply
