hello i need files if demos please can you answer to my ticket

Hi

How do I set up a blog excerpt?

I don’t see any excerpt at all.

.

since updating your theme the slider no longer shows on the categegory pages of the store … https://halina.photography/shopping/ is ok but https://halina.photography/product-category/landscape-portrait/ is not .. any tips to fix? Thanks

Hello,

I need to change a theme to The gem theme but my site used Page Builder by SiteOrigin plugin. I concern about the exiting plugins. Do you have solution for switch Page Builder by SiteOrigin to WP Bakery?

Thank you, Thananit

hello i sent to you more ticket and know answer me

In the woocommerce carousel, how do you display the best-selling products first?

Hello,

How do I display the short description of woocommerce products when I use the ‘products slider’? I currently only have the title and photo of the products, I want the title + photo + short desc. Thank you

Hi, is it possible to custom sorting portfolio category title on portfolio single page? Currently the title category is sorting alphabetical. I want to sort title base on field “Order” in portfolio category edit. To be more specific I mean title in div ”.gem-post-date .post-meta-left”. And another sugestion, You should add hierarchy in category, so I can add parent category CAR, and subcategory Bus, Cabrio, Sedan etc., and for Cabrio add next subcategory.

Hi, there is some example of interactive links (portfolio) ? ty

I own The Gem and am moving my installation from one server to another. Despite “deregistering” the original installation via the license manager, the new installation will not let me register it, claiming that I have too many active installations. My support has expired and as a result I can’t contact you directly, so I’m leaving a comment here in the hopes that you’ll be able to help out. I don’t believe that trouble with “deregistering,” “registering” and the license manager would constitute any fault on my end, and thus disqualify me from “support.” Thanks.

URGENT

I have a small problem with your countdown, as you can see here.

Can you give me some custom CSS to allow 3 digits in the countdown containers please?

Interesting theme with many functions but the support seems very slow and without solving problems. I’ve been following him for a long time.

Hi Author,

I just purchased 6 months of extra support due to a problem I managed solving myself 1 minute after.. Any chance you can cancel and refund my support package?

Hi there, I bought the theme today and every time i try to activate it ,it says “Activation failed. Please try again.”. can you solve this issue.

​Hello, I have successfully installed TheGem theme in my Wordpress site.

However, when I set featured images in Posts, it creates new image versions with following suffixes​ -thegem-blog-default.png​ -thegem-blog-timeline-large.png -thegem-portfolio-metro-medium.png -thegem-portfolio-metro.png -thegem-post-thumb-large.png​ -thegem-post-thumb-small.png

The problem is, I use W3 Total Cache plugin configured with S3 and AWS Cloudfront.

When I upload images via Wordpress Media, those images get perfectly synced with the S3 bucket and Cloudfront ( according to W3 total cache plugin)

But, when I choose an image which is already available in the media library as a featured image, New versions of images get created with above suffixes. But they are not getting updated in S3 and Cloudfront.

Also, even though I deleted the original image from Media library, these new image versions still exists in the server.

IS there a way to stop creating new image versions when setting Featured images for Posts ?

Or what is the solution for this ?

I’d really like to change the light blue hover color for both the icon and the button on this page to #ff9900 – but I just cannot find where you have this setting. Please advise.

See the pricing table on this page? There’s a thin blue line underneath the title. I tried to change it with the following custom CSS in Customizer, but nothing yet.

.pricing-table-style-3 .pricing-row-title:after { background-color: #ff9900; }

Am I missing something here? Can you advise on a fix please?

Is there a way to get the TinyMCE text editor to pull in the typography styling options that were set from TheGem theme options? When I’m editing a page/post and go to type my text, in the dropdown option which allows you to select from Paragraph, Heading 1, Heading 2, Heading 3, etc, the styles that show up do not match what was selected in TheGem’s Typography settings. On the front-end of the site it matches but I was hoping to get an actual representation of my font styles and colors while editing within TinyMCE as well. Just wondering if I was missing something…

Have some errors with latest update – thegem-settings-init.js:1 Uncaught SyntaxError: Unexpected token ’<’