2457 comments found.
NEED HELP your last update broke my site ?!? Can someone reach out to assist ASAP.
Hello Sorry to hear about that , please contact us by visiting https://help.pixflow.net
My site has been broken with the update to WP5.8 and the Themes last update 8.1. The sites header is switched to your logo and the sites footer is now gone and reset to default values. We can NOT update the sites theme settings via the site settings area either?!? Is there a fix? This has become an issue that needs resolved.
Hello , sorry to hear about that , please contact us by visiting https://help.pixflow.net to resolve the issue as soon as possible
Hi, is this theme miltipage?, i saw some previews onapage and I need for a miltipage website
Hello , with one license you can create one website with unlimited pages on one domain
I noticed that since update to 8.1, my website keeps showing your logo instead of mine on my website. Is that a result of my support expiring or what? I need a fix for this mess pls.
Hi there, Sorry to hear about that , please contact us by visiting https://help.pixflow.net so we can help you there as soon as possible.
The web header is broken after upgrading to version 8.1. Please, can you upload a fix to correct this? thank you.
Sorry to hear about that , please contact us by visiting https://help.pixflow.net so we can help you there as soon as possible
I have 8.1 and l cannot change/replace the logo with my own – is there a fix to this?
Hello ,sorry to hear that, please contact us by visiting https://help.pixflow.net so we can help you there as soon as possible.
The latest update (8.1) seems to be broken. When there is a fix coming?
Hello ,sorry to hear that, please contact us by visiting https://help.pixflow.net so we can help you there as soon as possible.
This theme has a messed up caching mechanism. I just don’t get it. Have you set up the cache for header and footer to take 200years before it reflects? Just do something about it and stop asking for links to websites to fix issues. I have three different locations with three different changes at different times i made them. A single clear cache cannot reset this error
Hello, sorry about the trouble you’ve faced with our product, please contact us on our help center so we can help you as soon as possible, there is no caching mechanism for header and footer it happens due to a small issue which is resolved in incoming update ( it’s under review of Envato ), until update release we will provide that bug fix for our users in our help center.
make the fix available so i download and apply. I make changes to pages using the massive builder. the changes do not apply when i click publish. I see them applied in preview, but only on live website, the changes do not take effect.It’s the footer social media icons and the header logo using an image. They both don’t apply to live website.
Please contact us by visiting https://help.pixflow.net so we can check your website to see what’s going wrong
the update release does not fix the issue. Check the motion demo. Any edits made in builder regarding header and footer does not reflect on main page. Can you fix that ASAP
Hi, we need to check your website, so please contact us by visiting https://help.pixflow.net and we’ll really glad to help you there and fix the issue.
I have the same problem like some of the other people here: You broke my header and website with the 8.1 update! How can I fix this?—> I cannot download the files from WeTransfer anymore.
I have also the missing header and logo-Problem since updating to 8.1.
Hi there , sorry to hear that. please contact us by visiting https://help.pixflow.net and share your website address and credential so we can help you as soon as possible.
HI, my website is coming up with this error, can you pleas explain why?
Hello , please contact us by visiting https://help.pixflow.net and share your website address and credential so we can help you here
You broke my header and website with the 8.1 update! How can I fix this?
Hello ,sorry to hear that, please contact us by visiting https://help.pixflow.net so we can help you there as soon as possible.
Why is 8.1 version not including a patch when you already know there is an issue with header and footer ?
Hello ,sorry to hear about your experience , please contact us by visiting https://help.pixflow.net so we can help you there as soon as possible
Hi
Amazing theme But why can’t I see any effects to the blog pages after importing any demo? I’m using Novel Firm. The blog page and post content areas are full-width and don’t allow to change background colors of content or comment section.
Also portfolio pages cant have different unique page settings? I change one changes it all.
Any response or help will be highly appreciated. Much thanks.
Hello,we need to check your website so, please contact us by visiting https://help.pixflow.net and send the URL of the website and login information to check it and we’ll help you there as soon as possible.
Since update nothing works: logo is not to see – and I cannot edit the pages: hard error for Wordpress. So I cannot use any more. So: I can use my last back up for working with the old version – what is a not a good choice or I have to switch for another theme and create all new.
Hello ,sorry to hear about your experience , please contact us by visiting https://help.pixflow.net so we can help you there as soon as possible
You broke my header and website too with the 8.1 update! How can I fix this?
Hi there, thanks for contacting us , please contact us by visiting https://help.pixflow.net and share your website address and login credential so we can help you there as soon as possible
Hi, I have a problem with Massive Builder and TinyMCE. The console shows that it’s forbidden to access wp-tinymce.php and any changes I made in Massive Builder Live content editor will not save. Please let me know what can I do. Your support link is broken too.
Hello , this issue comes from wrong server configuration so please contact your host admin about this situation
Hi I am unable to edit content after version8.1 update can you please help
Hello , please contact us by visiting https://help.pixflow.net
Hi,
I don’t know why the disable row is not an option if from backend or live editing, also the column left and right padding setting is no where we always set manually why should we always drag to adjust padding.
Hello , thanks for contacting us , please contact us by visiting https://help.pixflow.net and share your website address and login credential so we can help you there as soon as possible
You broke my header and website with the 8.1 update! How can I fix this?
Sorry to hear about that , please download https://we.tl/t-NtqnRbtmVA and move it to wp-content/themes/massive-dynamic/lib/functions to resolve the issue
Sorry but doesn’t work. When I click the LOGO of my website, it goes 404
Please download https://we.tl/t-gsj24CK12Y and move it to wp-content/themes/massive-dynamc/lib and the issue should not happen again
Hi, Can you tell me when the next update is coming out please? This hasn’t been updated for a year now and it seems is not entirely working with Wordpress 5.7
Hello , sorry for late answer , we are trying to release the update in Envato mid year 2021 campaign which will be start this week , but if you have any question till then please submit a ticket at help.pixflow.net
