26868 comments found.
The WP Editor is not working it just stay loading when trying to edit the content, i dont feel i need to pay for another year of support to have this fixed, it happened with the new update. and i have it updated to 11.2 with the envato plugin
hello?
Hi,
That would mean there is a problem on your website. We could take a look at it, so I suggest sending us an email at contact@tagdiv.com with a link to the website and admin login. Let us know and we will check as soon as possible.
Thank you! Simion C.
How many websites can I create using this theme by paying one time?
Hi,
The license terms for themes are here https://themeforest.net/licenses/standard One theme license can be used for one website. If you are considering our theme and you have questions about it, please let me know.
Thank you! Simion C.
Can i use font-size by em not px in Theme Panel? and how to change h1, h2, h3, h4, h5 margin-top and down in the theme panel?
Or i must change heading margin by css, not have option in theme panel?
Hi,
In theme panel you can select from pixel sizes only https://i.imgur.com/mtEuof5.png In the composer the unit can be defined, so it is possible to use em if needed https://i.imgur.com/wSpETvD.png For the margin of the headings there is no margin setting in the theme panel. You could use the margin provided by the theme in Gutenberg for example https://i.imgur.com/8qepG2w.png Both of these can also be customized with some CSS as well if needed. Let us know if you need help or you have more questions.
Thank you! Simion C.
hello I want to change the page slug but I cant, how can i do that?
Hi,
That should be possible, as it is a WordPress setting, not a theme setting. This option is provided by WordPress https://i.imgur.com/fvev0dR.png Why exactly can’t you use it? Can it be changed if you try with a different theme active? If you found a problem that happens only with our theme, please send us an email at contact@tagdiv.com and let us know.
Thank you! Simion C.
Hello. I have sent you an email with login details.
Problem – the page with widgets in the administrative panel of the site does not work. If change the theme, everything works correctly. Please, help.
Hi,
The widgets section should work fine, unless maybe you are using an older theme version and the latest WordPress. The recent theme versions are compatible with the latest WordPress https://tagdiv.com/newspaper We will take a look as soon as possible if you have sent us an email describing the problem.
Thank you! Simion C.
After setting tagDiv Gallery, how to set the pictures in the gallery as featured pictures? Similar to Default featured image plugin
When building a single in Cloud Templates, using Single Post Featured Image and not using Single Post Featured Image, make two sets of templates. When using tagDiv Gallery, choose the template without Single Post Featured Image. Is this the idea? It seems a bit troublesome.
Hi,
I don’t quite understand what you mean unfortunately. What exactly do you mean by setting the pictures inside a gallery as featured images? A featured image has to be set manually https://i.imgur.com/dGstIvA.png and it has no relation to a gallery inside the post content. The same images can be used in a gallery or as featured for the posts if that is what you want to do. If you can do what is needed by using multiple cloud post templates, then you can do it like that. As many templates as needed can be created and used. If you have questions let us know, the support forum is available here https://forum.tagdiv.com/forum/newspaper/ or you can send us an email at contact@tagdiv.com and we will try to help.
Thank you! Simion C.
Hi I am using Newspaper theme. I have installed AMP plugin. I setup standard mode but when i refresh it, it auto convert in trans mode. how will i solve it? Kindly guide me.
Hi,
We recommend using the AMP plugin together with out mobile theme plugin https://tagdiv.com/amp-newspaper-theme/ The mobile theme will add a great deal of features and options for AMP. In this case AMP will be set in transitional mode automatically.
If however you do not want to use AMP and the mobile theme plugin for some reason, and you wish to use only AMP, please deactivate the mobile theme plugin and then set AMP on the standard mode.
We can discuss it further if you have questions, send us an email at contact@tagdiv.com and let us know.
Thank you! Simion C.
while importing demo content of ‘local news’ version it shows following error.
tagdiv importer detected an error. the importer will try to recover and continue
I have hosted my website in Kinsta hosting which has best server configuration. I have already contacted hosting provider and updated memory limit to maximum. All PHP values are set to maximum, no errors in system status. I’m able to import pro templates. But cannot import ‘local news’ template, I like this design.
Hi,
We will take a look at it as soon as possible. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login as a first step. Let us know.
Thank you! Simion C.
Ok. I have shared the required details yesterday August 20, 2021. When I can expect a reply.
I have shared the required details yesterday August 20, 2021. When I can expect a reply ?
I have shared the required details yesterday August 20, 2021. When I can expect a reply.
I have shared the required details on August 20, 2021. When I can expect a reply.
Hi,
Sorry for the delay, and thank you for your constant reminder. I found the email and we will take a look. The support schedule is mentioned here https://forum.tagdiv.com/newspaper-theme-support/ Sorry again for the inconvenience, we will reply by email once we take a look and try to find out why this is happening on your website.
Thank you! Simion C.
I want to use “Times New Roman”,Georgia,Serif font? How to set in theme panel? not have in theme panel. All website in vietnam use this font
Hi,
So you want to use each font by its own, or them all together as a font family? There is a font family similar to the one you mention https://i.imgur.com/RHe3EX3.png Or you could upload them in the theme custom font fields https://i.imgur.com/ZSz4PAy.png and then select them and set them as needed. Or is there a problem? if you need help with it, let us know, by email if possible. We will try to help so that you can use the fonts you want for your website.
Thank you! Simion C.
Access to i.imgur.com was denied. Don’t have authorization to view this page. font-family: “Times New Roman”,Georgia,Serif;. This is web safe font no need to upload. So how to set Font Like This. Dont’ have option like this in theme panel
Hi,
They seem to work fine now, sometimes refreshing the screenshot page works. I made them again however in a different way. Here I was mentioning a similar font family already available in the font selection https://prnt.sc/1qf8bkm and here I was mentioning the custom font fields from the theme panel https://prnt.sc/1qf8cjc However, disabling the Google fonts in the theme would also make the website use web safe fonts https://prnt.sc/1qf8el0 So you could disable the Google fonts for the website, that is possible. Could you please try that?
Thank you! Simion C.
Hey I want to design this https://www.looteragang.com/amazon-gift-card-free-generator/ page of my site using Newspaper Theme. Where People can just click on the Coupon Code Text and the text will be copied to clipboard? Or I need to use any external Plugin. Please help me
Hi,
Designing a page similar to that one with the composer could be done, but perhaps not exactly the same, that is a different theme after all. I would suggest sending us an email at contact@tagdiv.com so we can discuss it further, that would be better. There you can mention a few more details about it as well. Let us know.
Thank you! Simion C.
Hello author, this is a very good theme you have here. A friend wants me to help her disable the back to top button on her website: https://bit.ly/9ja2day that uses your London Pro template. I thought that is an easy thing to do. To my chagrin, I can’t find the disablement both in WordPress Customizer and the Theme Panel. Where can this be done, please?
Hi,
Thank you very much for the kind words. The scroll to top button can now be disabled in the theme panel https://i.imgur.com/aa1Ez1X.png Please note that this option was added recently https://tagdiv.com/newspaper -> https://i.imgur.com/LGyi6av.png so if the website uses an older theme version than version 11, the option will not be available until the theme is updated. Or some CSS can be used to remove the button https://pastebin.com/Hi80NShd CSS can be entered in the theme panel custom CSS section.
Thank you! Simion C.
Wonderful! Thanks for the detailed explanation. Unfortunately, all the screenshots showing “Access to i.imgur.com was denied”.
Hi,
They seem to work now. I did make them again in a different way however. So here I was mentioning where the new setting is now https://prnt.sc/1qcxtv9 And here I was highlighting where it was specified in the changelog that a setting was added for the respective button https://i.imgur.com/LGyi6av.png The quickest solution would be to use the code, but eventually the theme will have to be updated as well, and after doing that you can remove the code and use the setting, it will be available.
Thank you! Simion C.
Yes. I can see them now. Thanks a lot.
On activate now page, it says “Sorry, you are not allowed to access this page.”
Url is : /wp-admin/admin.php?page=td_cake_panel sent you email on contact@tagdiv.com, appreciate your help in resolving the issue so we could activate the theme.
Hi,
I believe you mentioned the problem was solved, in the email you have sent us. Please let us know in the email if there should be any other issues, or if you have questions.
Thank you! Simion C.
Hi, I’m in charge of developing a WP website using Newspaper theme. I’m facing a problem with adding my own custom gutenburg block or any custom blocks(github com/WordPress/gutenberg-examples). It can’t display custom blocks inside the block inserter. When switching to the default theme of WP, the custom blocks are displayed as expected inside the block inserter.
Hi,
That would mean the theme somehow prevents adding new blocks in the WordPress editor. I suggest sending us an email at contact@tagdiv.com and provide as many details as possible about it, maybe some examples as well. I will add this on our list and perhaps something can be done about in by pour developer team. Let us know, and sorry for the inconvenience.
Thank you! Simion C.
The cloud templates header generate multiple “h1” tags, the option to hide the H1 in tagdiv composer does not work. Just using the default header shows only 1 “h1”. Any solution to use the header templates with only 1 “h1”?. Thanks
Hi,
The option to disable (not hide) the h1 for the logos works https://i.imgur.com/RTeKR3F.png I tested it myself now. As a note, a cloud header can have up to 4 logos https://i.imgur.com/yxM6kya.png so please be sure to check each of them. Also check if perhaps you are displaying other logos in other places of the page. If you want us to take a look as well, send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Thank you! Simion C.
Thanks so much. it’s solved
Hi,
I don’t quite understand what you mean unfortunately. If there is a problem on your website, and you want us to take a look at it, please either create a new topic in the theme support forum https://forum.tagdiv.com/forum/newspaper/ or send us an email at contact@tagdiv.com Either way will be fine. Be sure to provide a link to the website and some examples of the issue happening. We will try to help.
Thank you! Simion C.
After an upgrade of my synology nas on which I host my website, I cannot install the podcast theme. Maybe the license is still on the old install. Is it possible to change this?
Hi,
Why exactly can’t you install that specific demo? Would it be possible for us to take a look as well on your website? If it is, please send us an email at contact@tagdiv.com and provide a link to the website, admin login, and a few details about the problem. We will try to help.
Thank you! Simion C.
Hi, i know my support for this theme has ended, but this is something that i just don’t understand and don’t see any option for this. When i scroll down an article (post) and reach the end a new post just opens, i don’t want this! where can i change this so it won’t happen? Thanks!
Hi,
That would be the infinite loading for posts feature https://tagdiv.com/infinite-loading-for-single-posts/ This feature is optional, so it can be disabled if you do not want it. Please edit the cloud post template you are using with the composer, for example from a post page https://i.imgur.com/o2oOCAX.png and disable it https://i.imgur.com/sUiF1OY.png Please try it.
Thank you! Simion C.
I’m converting my website over from Wp Bakery to TagDiv Composer. I cannot find any option to link an Inline Image to a page. Is this possible with TagDiv Composer? Thank you!
Hi,
The inline single image doesn’t have an option to set a custom link, the single image does https://i.imgur.com/Vf3k3lT.png Could you maybe use the single image instead? Or is there perhaps a reason for choosing the inline image. We can try and help if you want to achieve something specific, let us know by email at contact@tagdiv.com and provide a link to the respective page, and admin login perhaps as well.
Thank you! Simion C.
I don’t have an option for Single Image, only Inline Single Image. I deactivated Wp Bakery to see if that was the cause, and it is. There are a few options that aren’t available when Wp Bakery is activated, and importing a template from the Cloud Library doesn’t show a pop up to accept the import.
Hi,
I see, I believe the single image isn’t available in the composer as long as WPBakery is active. This is for avoiding conflicts with the single image as far as I know, and there are a few other elements in this situation as well. I believe it would be best to continue the discussion by email if possible, so we can try and help further. Please send us an email at contact@tagdiv.com and provide a link to the website where you are working on, and admin login.
Thank you! Simion C.
Thank you! I sent an email!
Hi pre purchase question, can I sell ads using this theme? e.g. sell impressions, clicks or banner time. I want to sell banner ads and put the code in the boxes in the theme settings. Perhaps it works with adrotate?
Hi,
The theme ad management system is quite simple. Enter the ad codes, the theme loads them. It is entirely up to you what ad codes are entered in the theme. The theme will not track the ads of provide any statistics for them. That may be possible in other ways, maybe from the ad provider itself, it depends. The theme should work fine with the adrotate plugin. Please let me know if you have more questions.
Thank you! Simion C.
Cool!
