Thanks, I have updated the theme and the problem has been fixed but now I have another problem. The icons (facebook, arrows, etc …) are not displayed correctly. Do you know what a problem it can be?

The images -> images four blocks option does not work for me when adding content. They are displayed correctly on the mobile but not on the computer’s browser. To what is due?

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Please login with your purchased account so we can continue providing support for you.

Thank for your reply.

Unfortunately I don’t have because an old developer installed the theme.

This are pre-re-purchase questions

Thanks.

Yes you can still use built-in content builder and create/edit other pages using Elementor as well.

Hi,

Thank you for purchasing.

Our support staff replied your ticket. Could you please continue there. Thank you for your patience.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello, okay thanks! I’ve just send a ticket. Hope to hear from you soon.

Hi,

Thank you for purchasing.

You can translate theme’s strings using LocoTranslate plugin. Please see detailed instruction here https://docs.themegoods.com/docs/grand-restaurant/translations/how-to-use-loco-translate-plugin-for-theme-translation/

Thanks, that worked easy!

Hi,

Thank you for interesting.

Really sorry our theme backend isn’t available publicly. You can see an example video screencast of theme’s editor here https://themes.themegoods.com/grandrestaurantv6/landing/elementor/

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi,

Thank you for purchasing.

Please purchase a support extension from here https://themeforest.net/item/grand-restaurant-restaurant-cafe-theme/11812117

Then you should be able to open a ticket. Thank you very much.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Documentation links pertaining to this functionality are appreciated. My support expired and I want to try doing it myself, just want to see if I am doing it right or not. If I am unable to do so then I will take support.

Hi,

Thank you for purchasing.

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi,

Thank you for purchasing.

Please see detailed article about how to optimise your website here https://docs.themegoods.com/docs/grand-restaurant/extras/optimise-your-site-speed/

Hi,

Thank you for purchasing.

Menu items displayed in WordPress custom order option. So you can use this plugin https://wordpress.org/plugins/post-types-order/ to enable drag&drop to order menu items.

Hi,

Thank you for your interest.

Could you please provide more detail explanation please?

Hi,

Thank you for purchasing and really sorry for the delay during weekend. Our support staff replied your ticket. Could you please continue there. Thank you for your patience.

Hi,

Thank you for very much for letting us know.

Could you please try to clear browser cache and open it again please. It should be working fine. It seems to be an cache issue on our end

Hi, Now the pages arent opening (Live Preview) and trying to download ”.gz” document. It is not about cache..

Thank you very much for your info.

It seems to be an issue with cache plugin we are using its gz compression option.

Could you please make sure you clear browser cache and try again please. Thank you very much.

Hi,

Thank you for purchasing.

You have to register your purchase code via Theme Setting > Registration in order to update all premium plugin.

Please see detailed instruction about how to register your purchase here https://docs.themegoods.com/docs/grand-restaurant/getting-started/how-to-update-the-theme/

Hi,

Thank you for purchasing.

You can select and edit every Elementor widgets on the page using Elementor’s navigator option. Please see detailed instruction here https://elementor.com/help/navigator/

Hey, thanks for reply. What about my first question? Where can i find the online reservation form? Do you have a video tutorial or documention?

Please see detailed instruction here https://docs.themegoods.com/docs/grand-restaurant/extras/setup-reservation-email-or-link-reservation-button-to-url/

and how to link Elementor’s widget to reservation popup here https://docs.themegoods.com/docs/grand-restaurant/extras/how-to-link-to-reservation-popup/