Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

Discussion on TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme

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7265 comments found.

hI Codex Themes, There is a small mistake in the elementor which I liked to tell youu about it. It’s in the option value of the title weight of text box element, when I choose Bold, it gives me a thin title, and the opposite happens when I choose a Thin, it gives me a Bold Title.

That’s all.

Hi, this is really weird ;) . Can you please provide your URL and access via codexthemes.ticky.com so we can check? Thanx

​Hi;

I’m creating a website with your theme and when you click on any tag archive link it displays all the products, without filtering them by the selected tag.

I disabled all the plugins and the error persisted. When I changed to another theme, it disappeared.

How can we solve that?

Thank you in advance.

Hi, sounds weird, would you be so kind to share your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes ? Thank you

After meny testing Your theme, I decided to use it in public site. But I have one question, is it possible to disable change (replace) Featured images inside post and use original one? This is a school site and it must use optimized images and of course not cropped – often school publish images with text and it can not be cropped. For example, in old site Featured images looks like it: http://sp2osw.pl/wp-content/uploads/2021/07/dobry_start_1.png, and in post it looks like it: http://sp2osw.pl/dobry-start/ but using Your theme images is cropped to square and look like it: http://www.pliki.ram24.eu/public/2021_08/dobry_start_1-thegem-blog-default.png

Hi, would you be so kind to share your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes ? Thank you

Ok, I wrote via contact form.

Hi, After updated to the latest version of the TheGem (Elementor) Version: 5.1.0, the Fullpage Scroller is not working. I tried to check the setting in the page option it has enabled. Please help to check.

Hi, did you update both the theme and TheGem Elements plugin? Did you empty your website caches? Can you provide your URL and purchase code via our contact form at https://themeforest.net/user/codexthemes? Thanx

Hi: Custom Headers! When? Thanks

Hi, thank you for your request, we have sent you an email asking for details, please check and reply, thank you in advance.

Hello

Was this theme on a discounted price early this week?

sorry can I still buy this theme for the discounted price, since the first trial failed, please

Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and explain in details what has happened? Thanx.

Hello, thanks for quick response, even it is on Sunday, Okay, I just sent you in that link.

I migrated from WPBakery to Elementor on a local server and what I noticed is that TheGem Blocks work at edit time, but misconfigure on the published page.

I saved a video for you to see. Appears perfectly to me in the editor and then unconfigures everything. See: https://www.loom.com/share/ade51d9460e94e4f8a4f36f827b2eeb1

This also happened when I migrated to the real server. Lucky I backed up the site.

Hi, looks very strange, we have sent you an email, please check and reply, thanx.

Answered.

I sent the non-working Elementor template via email.

I deactivate 2 websites and the message of max numbers of installation is still here. How can i resolve this and what the maximum number of installation with one licence ?

Hi, looks like there is a license violation – multiple websites under the same license. Please contact us via our contact form at https://themeforest.net/user/codexthemes for further details.

Hi, I was trying to purchase the theme while the discount was on. For some unknown reason the payment failed and when i try now, the item price is increases. Is there anyway I can get the discount again so that i can go ahead with the purchase.

Hi, the sales campaign has been finished. Please check your mail, we have replied

Hello Help me the main menu not visible what can i do

Hi, please contact our support at codexthemes.ticksy.com, thank you

There is a problem with downloadable products. As soon as I mark a product as downloadable, the full checkout proccess displays under the add to cart button, and it also automatically adds it to the users cart?! I have disabled all other plugins, cache etc. It seems related to the theme. Please assist urgently https://prnt.sc/1qj8a5y

Hi, looks strange, would you be so kind to share your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes so we can check? Thanx

Hi, Is the theme compatible with PHP 8.0?

Hello. I have a question.

I checked the notification that the number of activations was exceeded in the theme I am currently using. It’s likely that the activation you set up for testing locally remains. When I delete the activation and reactivate it in the theme, it says that the number of activations exceeds the maximum.

(Purchase – 14 Jun 2020)

There are currently 3 activations, all of which are looking at the same website. Is there any way to solve this problem?

Required to update blocks and theme elements.

Please tell me how.

May thanks, RAD

Hi, please use our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and URL, thank you

Hi, I’m willing to renew my support or purchase a new license if I know I can get help with the following: 1. I’d like to change the color of the Fullpage Scroller dots that are currently white and can’t find how to change them, but only on specific pages. 2. I’d like to center the main navigation menu – similar to what tesla.com has currently. Thanks!

Hi, yes, sure. Please contact our support at codexthemes.ticksy.com and our support colleagues will be happy to assist you.

Required fields are empty in the Checkout page and you can go to the next page. I disabled all plugins. The problem seems to be related to the theme. Support Expired. I bought your product 3 times. Please I need help.

Hi, required fields actually should be working in the right way, please provide your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes , we will check

Hello Support, i hope you can help. Please can you tell me how to change the default colour of the navigation? I have installed the construction theme demo content and created a new top navigation. I have tried changing the colour in the theme settings but it wont change. Please advise?

Many thanks and great theme :)

Hi, sounds like cache on your website, did you try to empty your caches? please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and purchase code, thanx

No links are working on my site home.

traineerh.com

This started happening after the August 19 update. I can’t also select texts or edit with WP Bakery. My frontend is totally locked up.

Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and purchase code, thanx

Hi, are we able to sell products on the blog demo version?

Hi, yes, sure. Just install WooCommerce and you are all set, with all TheGem eCommerce features enabled.

Great, thank you!

​Hello , I have some issue about RTL ( this issues in your theme code) 1- Tabs in single product not RTL 2- Submenu not RTL Note : I am using Multilanguage site ( Arabic & English ) so please i want to fix this issues only in RTL STYLE

And i hope to fix that in next update version also.

I tried to submit ticket but i got error that my license expired

done please check

i dident receive any email , could you provide me your email support?

Hi, we didn’t get any message from you, did you use the contact form on this page https://themeforest.net/user/codexthemes ? Please re-check, thanx

Hello, I placed an animated gif as my featured image in my portfolio grid but its coming out as a static image. Its square, 1320×1320. Are animated Gifs in the featured image supported?

Hi, would you be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code and URL? Thanx

Sent, however this is on a local build because I’m redoing my entire website.

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