879 comments found.
Hi, presale question. Can the customer pay for the ordered products by credit card (like visa, master, maestro, diners etc.) directly to the vendor bank account? Where does the vendor set up his bank account?
Hi and thank you for being interested in our auctions & shop theme
Customers can use any payment methods available on the used marketplace (currently iBid supports 4 marketplace plugins – see the list) and depending on which one is used on the site, you can check the available payment methods – here.
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Purchase Theme | Live Demo | Theme Documentation | Theme Review | Reasons Why iBid is the Best Auction Theme Ever
Have a great day!
ModelTheme
Html templates available?
Hi,
VueJS template is on the way. It should be approved in the next days or so.
Regards! MT
Hello, I have an error when I enable “Extend bidding end time ” option. Any value I would set at the input e.g. 5, this value changes in 0 after “Save changes” and when I do an auction I have a critical error of wordpress with this message “There was a critical error on this website”. After troubleshooting I have this Notice: “Undefined index: ibid_extend_bid_time_nr in /home/webplace/smartzao.eu/onlyolr.smartzao.eu/wp-content/themes/ibid/inc/custom-functions.woocommerce.php on line 347”
Line 347 in costum-functions.woocommerce.php file: $date1->add(new DateInterval(‘PT’.$ibid_redux[‘ibid_extend_bid_time_nr’].’’.$ibid_redux[‘ibid_extend_bid_time_type’].’‘));
Can you give me any clues to solve this problem, please? Thanks!
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
Hi, I have sent a support ticket in close to 5 days ago. #2824805. Have you recieved my ticket ? I have also sent an email to Madalin, but had no response. Can someone please get back to me. Ethan
Hi Ethan and thanks for letting us know about this situation,
I just pinged the agents and they are already working on your ticket. You should get a response in the next hours.
Best regards! MT
Is it possible to integrate either of the below html templates onto iBid Wordpress theme?
Html template 1 : https://themeforest.net/item/enftomark-nft-marketplace-website-template/33455743 .
Html template 2: https://themeforest.net/item/ethoz-nft-marketplace-html-template/33496964
Thanks
Hi,
What actually needs to be integrated? parts from these html templates or the entire html template?
Let us know
MT
Thanks for your prompt response. We will like to include the entire html templates for ENFTO except for the following pages in which will come from Ethoz html template: ETHOZ 1.) https://ethoz.vistothemes.com/pages/Single-Artwork.html 2.) https://ethoz.vistothemes.com/pages/Explore-Creators.html 3.) https://ethoz.vistothemes.com/pages/Explore-Artworks.html 4.) https://ethoz.vistothemes.com/pages/Single-Creator.html
It is possible by hiring us integrate your design into the site.
Note: Please send us a project brief along with your budget via this form: https://modeltheme.com/theme-customization
Waiting for freelance for multi vendor to purchase when will this feature be available?
Hi,
Take a look at the Freelancer Mode demo https://ibid-freelancer.modeltheme.com/
Let me know if you have questions! MT
Hi. I can´t install complete demo package. I need Art Auction and NFT Marketplace. Art Auction is instaled incomplete, and NFT Marketplace not working. Any comments? This is my demo Art Auction instaled: https://latinart.uydot.com/
My nft marketplace is on: https://latinartnft.uydot.com/
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
Hello,
at the bottom of the theme page are FAQs and there is the question:
“What about digital products? Such as eBooks, Photos or Graphics?”
There you added two screenshots (Step 1 & Step 2), but the links are not working. Can you please replace them?
Thank you 
Hello,
How can we use proxy (auto) bidding?
We activeted it from product options, but nothig changed on the product auction page. Are we missing something? Should we configure something else? Normal bidding works fine.
Thank you!
Hi,
Take a look at this tutorial: https://modeltheme.com/knowledgebase/how-to-enable-proxy-bidding-on-ibid/
Let us know if you still have questions regarding the proxy bidding
We have just made the dev site live on the server and I cannot log into the backend without disabling the theme folder. The theme seems to be having a php issue. Can you assist?
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
Hello there, its new theme you have here
I like to go for it but want to confirm if Dokan plugin will be on it with there full feature … A feature that can make vendor to pay during their registration
I will be waiting Thank you
Its stated that is Compatible with: Dokan Lite & Dokan PRO
Does that mean the plugins are coming with it once i purchase it, for me to be able to use their pro features for free
I just want to be sure before buying pls
Only the Free variant of Dokan is included.
Okay, is there feature that i can set on the theme that will allow the vendor to pay for registration before their store is been active… I really need that, is there other plugin that can achieve that for me?
As far as I could find, Dokan does not come with a functionality of this type, only subscriptions/to pay for products to add on the store.
But, the theme is compatible with the multivendor WCFM plugin also. And from their documentation it appears they add memberships for vendor accounts, as to pay to become this role on the website. Check more here and let me know if this is what are you looking : https://docs.wclovers.com/membership/ .
Regards !
Tell me when installing the WPBakery Page Builder theme, it worked, after a while it stopped working there is no WPBakery Page Builder editor
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
Hi i just want to know is there anyway by which there will be Default store and people signup as vendor is assigned to default store automatically
Hello,
What multivendor plugin do you currently have installed?
Regards !
Hello there. I have 3 questions. 1st question, I want to add “counter” with elementor page builder, but when I add the date, it says 0 days, 0 seconds, 0 minutes. How should I format it? 2. My question is how can I make the auctions section on the https://bitmezat.com homepage? So the auctions for each category will be added and there will be a counter under it. When I click on it, I will only see products belonging to that category. My third question is how can I translate the words of day, minute and second on the demo homepage, under the product, into Turkish. I used the Loco translate plugin but I couldn’t find that part. Which plugin do I need to change? Thanks in advance.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
pre sale question can the theme use or integrate with zoom for live auction or there any add on for that
Hi,
You can integrate your Zoom embed code in WordPress by using one of the single product hooks. In case you are not a developer, you can ask for a customization estimate from our developers – via our theme customization form.
can you hide the bid price ?—> hidden in product price, but not in archive woocommerce page !
Hi,
Have you tried something so far? If you already purchased our theme, Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
hi, i just noticed on your demo that hidden price ( private auction, scealed price ) can be seen on woocoomerce shop page or archive page.
Hello,
Thanks for pointing this bug to us, I’ve just checked the archive product page and you are right. Definitely a fix will be included in our next theme version , but in the meantime, I’ve saved the functionality on our demo here for you to check how it will look : https://bit.ly/3mbHx5h .
Submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you adding the functionality.
Regards !
Hi do you have vendor demo dashboard and buyer dashboard
Hi and thank you for being interested in our auctions & shop theme
Both Customers and Vendors have their own control panel. You can test drive the theme via this link.
—
Purchase Theme | Live Demo | Theme Documentation | Theme Review | Reasons Why iBid is the Best Auction Theme Ever
Have a great day!
MT
Hi DEVs,
I have a question, for the NFT Marketplace,
does your theme contain the same demo content used in the demo version ? Because I was reading on other forum and most of them are saying that the demo content is missing for NFT marketplace !
Please advise
Hi,
The latest version of the theme already bundles the NFT demo. Actually, this theme demo has been released along with iBid version 3.0 -> https://modeltheme.com/changelog/ibid/#version-3.0
—
Purchase Theme | Live Demo | Theme Documentation | Theme Review | Reasons Why iBid is the Best Auction Theme Ever
Have a great day!
ModelTheme
The support turnaround time is very bad very frustrated please could someone assist.
Hi,
It seems that your single active help ticket was opened 3 hours ago (a decent response time is usually max. 24 hours). Our agents will process the remaining tickets and give you a response as soon as possible, today.
Thank you for understanding and for your patience.
MT
No on my emails it has been over two weeks now and you guys are coming back to me after a couple of days each time I want to finalize our project. Please ask Christiqan
This is the last email I received from you and I replied immediately after that.
Sales ModelTheme Tue, Jul 27, 1:32 PM (2 days ago) to me
Hi,
1. So, the homepage should contain these sections?: - Upcoming Auctions at the Bottom Properties for sale (below this section?: https://i.imgur.com/lqU8LC2.png )? - below Upcoming Auctions – adding the sold properties
2. Since you(the admins) will be the only vendors from the site, this doesn’t make sense *(would like it if we can decide on the day what the deposit and admin fee should be;) – since there will be no vendors users what is the point of the deposits/fees?
3. Okay. If possible, please also let us know the exact page position where the facebook live video should be placed (on product page).
Thanks
Hi,
Let’s discuss this via our live chat on https://modeltheme.com/premium-themes/
Hi, your live chat in the website is useless nobody answers or even replies after leaving the message. I want to know how do I translate the them to other language, do you support other language such as German ?
Hi,
Our live chat is not a help desk and it is used for pre-sales questions. The theme is fully translatable in any language (via WPML or Loco translate plugins).
If you need assistance, Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can.
Thank you!
Before i purchased I asked the live chat if you support other languages and received no reply.
Anyway do you have a PO (or POT – Portable Object Template) file pre made for translation?
The .POT file is located in /languages/ directory from the theme (inside theme’s folder).
