21578 comments found.
Can we use this theme for air conditioning repair, installation, service provision?
Hi! Sure you can! For example https://the7.io/construction/ or https://the7.io/elementor-starter/
Hi Team, Greetings of the day!
The7 theme or template?
Please send a full demo documentation of the installation process.
Thanks, SVT
Hello! This is a WordPress theme, with lots of “pre-made” websites. Which you can import and alter with your own content. You can read more here https://guide.the7.io/
when I made the last update certain elements on the page did not work. the instruction is to: Important notice: PRO Elements plugin is obsolete. All its features were transferred into The7 Elements plugin. We recommend you install and activate The7 Elements and remove the PRO Elements plugin. however when the PRO elements are switched off then the primary slider and individual parts of the side disappear.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I am planning a purchase. Have a design prepared for my client in place. As the project has turned huge with need to have dynamic pages for different events as well as similar listings that I am expecting to update from WordPress admin dashboard. Is it possible to go beyond the normal elements and design to create almost similar website from ready design using this builder ?
Hi!
Pardon, but without seeing website mockups, it’s difficult to predict what can be achieved by means of the theme, and what cannot. You can submit a ticket at https://support.dream-theme.com/ under “Pre-Purchase” category (it does not require a purchase code). And discuss it with our specialists.
Thanks!
Hi! On the verge of buying this, but just want to clarify a few questions first:
1) Can we use WooCommerce subscriptions with it? 2) Can the Elementor templates be used with WooCommerce to build an ecommerce shop or is WooCommerce not compatible with the Elementor themes from the7? 3) Is there a free demo or can I schedule a meeting for a walkthrough of the template or any way to try the template before buying?
Hi!
1) Could you please clarify what you mean by subscriptions? Paid addons? Each addon should be tested separately.
2) Yes, of course, it is compatible. Example https://the7.io/elementor-shop/
3) I am afraid there’s no sandbox, but you can check our guide https://guide.the7.io/
Hope you will enjoy the theme 
1) WooCommerce subscriptions. https://woocommerce.com/products/woocommerce-subscriptions/. We want to see subscribe-ready products on our site so WooCommerce subscriptions (it’s a woocommerce add-on). Needs to work. 2) Thanks! 3) Got it no worries!
Hi! Thank you for the clarification!
1)This plugin is not tested with the theme. But it looks like to be rather related to payments, which are not affected by the theme. So there is a high chance of being compatible. Though, we cannot guarantee it, of course. Thank you for your understanding!
@bhendo00: I have the same errors. Further the update of those plugins doesn’t work because of not activated license. I am very happy with The7 design and the scope, but no update is no solution for the future… Does anybody know how to fix? Re-download the theme and upload it doesn’t fix it.
Hello! May I ask if you are trying to update it through the standard interface Dashboard -> Plugins or Dashboard -> The7 -> Plugins.
At first I tried it through the standard interface Dashboard > Plugins. This doesn’t work. Now I tried it again through Dashboard > The7 > Plugins and yeah, it works! Thanks a lot !
But why is it not licensed? I think I have the same problem again when it will be updated next time.
Hi! I am afraid this is how bundled plugins work. Could you please refer to https://support.dream-theme.com/knowledgebase/bundled-plugins-license/
The7 LayerSlider WP won’t update. How to update The7 LayerSlider WP? Please let me know. Thank you
Hi!
I am afraid updates for Layer Slider are no longer provided by its developer at Envato. You can read more here.
hello… Just checking to see if anyone else is having issues updating the The7 WPBakery Page Builder. I have multiple sites running this theme, and updates are ALWAYS perfect, this is by far the best wordpress theme. But as I am updating the theme version and then the plugins, the The7 WPBakery Page Builder is giving errors… In the past we have had to delete this plugin and then re install it. Is that the case again… Just checking… THANKS!
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I created a template When I make changes it is not updating sitewide and makes me save it under a different name And then I have to go to each page and add the new name template. How do I make the template update sitewide
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello! I am creating a website for one company and I need to run this The7 theme firstly on my localhost and then upload it to distribution site (the company site). Do I need to purchase it twice? For each site (test site and company site)?
Hi! One license is enough. Please refer to the 2nd paragraph here https://support.dream-theme.com/knowledgebase/theme-remotely-de-registered/
How can I add a shortcode in the Menu navigation or top bar? I have the WOOCS plugin and need to add shortcode for it.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, I’m unable to update The7 LayerSlider WP to 6.11.8, I’m getting Upgrade package not available error.
Hi! I am afraid updates for Layer Slider are no longer provided by its developer at Envato. You can read more here.
It seems you no longer bundle Layer Slider with the updates?
Hi! I am afraid updates for Layer Slider are no longer provided by its developer at Envato. You can read more here.
You are recommending we switch to Slider Revolution but that one is requesting a license too!
Hi!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – it explains the difference between stand-alone and bundled plugins versions. This is true for all ThemeForest themes, not just The7.
Hello! Just to let you know that your button element (by Dream Theme) is showing OK on desktop, but not on mobile, the text shows up with wrong margins. Check here at the bottom of page: https://www.filigrana.com.pt/atelier-decoracao/
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
OK, will check on that. On another note, is there a way to remove the underline when we create a link on body text? I would like to use custom color on link, but I don’t want the link to be underlined…
Hi! Our guys at https://support.dream-theme.com/ will gladly assist you with custom CSS 
Hi, I am very interested in buying this theme today. But can you help clarify my two questions:
1. Can I use this theme as a genesis framework child theme? 2. Will my purchase allow me to use the different demos(designs) for my three other niche sites? That is, will my licence cover them for 3 domain or I have to buy it three times to use the different demos/designs? My niches are technology, food, and travel.
Thanks
Hi!
1. The theme has never been tested with this framework. To be honest, we do not recommend overlaying frameworks. The7 is a completely self-sufficient tool. I don’t think you’ll need genesis. Talking about WPEngine itself, yes – the theme works fine at this hosting.
2. According to Envato rules, 1 website = 1 license. This is true for all ThemeForest themes, not The7 only.
Hope you will enjoy the theme! 
Thanks for the prompt reply
Always welcome 
Hi, I’m interested in buying this template, but I need to confirm a couple of things please.
1. Is the Book Store version of this template using Woocommerce?
2. Can I manage the sale of both Digital Books and Hard Copies of my books on the Book Store template?
Thanks and best regards.
Hi!
1. Yes, this demo is powered by WooCommerce https://i.imgur.com/3FwkfwY.png
2. It rather depends on WooCommerce functionality (not the theme). WooCommerce has “digital” type of a product, indeed: https://docs.woocommerce.com/document/digital-downloadable-product-handling/
Hope you will enjoy the theme 
Do you have a w-9 handy. I want to purchase this template but my company requires a w9 for purchases. Thank you.
Hi! All receipts for the purchase are provided by Envato, and not theme authors. Could you please contact Envato support and ask them about this form. Thanks!
Hi, Great themes ! I would like to know about multi-site installs on sub dir Envato Market Support said: yes (within one domain and one project) but some themes don’t allow multi-site installs on sub dirs so it is best to first ask the author to be sure.
So I’m asking: Do you allow multi-site installs on subdirectories? (within one domain and one project) Same time I might install your theme on other sub dir. Thank you in advance. Its going to be mydomain.com/1 – mydomain.com/2
Hi! Yes, if these are logical parts of one website. Our demo is powered by the multi-site, btw 
Hope you will enjoy the theme!
Hey ! Thank you for quick response. However I didn’t get what you meant by logical parts of one website. Well I have students which I want to try to build blog with page builder and I will have multisite plugin install and I will have pre build templates for them and they can select template and it will install for them and they can learn but it will be on one website with different dir.
Hi! Thank you for the clarification! What I meant is cases when multisite is used for:
- live and dev copies. Like example.com and example.com/dev/
- logical parts, like example.com and example.com/blog/ or example.com/shop/.
The fact you have a paid course for students rather sounds like a case for the Extended License. Could you please contact Envato support again and emphasize this is not the case with dev copies or blog/shop subfolder. I think they didn’t consider this aspect.
It’s not like we are trying to ping-pong you, just Envato is the one who establishes license rules.
Thank you and it’s not paid course but free course.
Anyway, it would be wise to clarify it with Envato 
Hi,
Miroslav here. I’m Dream-Theme’s co-founder.
This issue indeed requires a clarification with Envato. As your use-case is a bit unusual, and not something covered in Standard License terms.
Thanks!
Hey Miroslav, Thank you.
I followed this instruction and the mail reason I had to update to v9 was becasue the hamburger menu disappeared on the live site with version 3. https://support.dream-theme.com/knowledgebase/procedure-to-update-the7-v3-and-v4-to-the7-v7/
Hi! Please try to reinstall the theme – last pic here https://support.dream-theme.com/knowledgebase/pre-made-website-content-missing/ If it does not help, please submit a ticket at https://support.dream-theme.com/
Thank you, it fixed the issue, your ROCK!
Always welcome! 
Hello, may i know your theme need to purchase the elementor pro or not? such as I would like to use blog single page design that you are showing on the demo:
https://the7.io/elementor-main/2019/05/03/new-approach-to-lorem-nulla-glavrida/ https://the7.io/elementor-main/2016/12/25/etiam-mattis-tortor-velit/Thanks
Hi! You can purchase Elementor Pro or use its free alternative Pro Elements https://proelements.org/
Do you have service for import all your theme designed pages/post/portfolio created by elementor?
Hi! Yes, of course https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/
Thanks. But we can just import one by one, and after import the page / post not 100% same with your demo. Do you have import / setup service? we can pay extra for this setup, thanks.
Hi!
Doesn’t such tool suit your needs https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/#single-page ? If it does not, please submit a ticket to https://support.dream-theme.com/ and provide some illustrations. Thanks!