879 comments found.
Hi. Private ticket #2902571 created two days ago. Very important to me. King Regards
Hi,
The agents were notified and we will do everything to solve your ticket in the next hours or so.
Thanks for understanding 
Hi. Presale question: Is it possible to prevent vendors from adding products? I want a situation where the admin adds a product on behalf of the vendor. The vendor can see products added on his behalf, but he cannot add products by himself. However, when products are sold, we can send a percentage of the money to the vendor. Can this be done please?
Hi,
Yes, you can prevent the vendors from sending products and you (the admin) can assign products to a particular vendor. You can also choose the commission *(% percentage or flat rate of the sale).
depending on which marketplace plugin will be used (see compatibility list), custom modifications will be necessary. Just in case the support policy will not cover them, you can also hire our development team for custom work on the site/theme.
Regards!
MT
Hi
can the freelancer mode runs without auction ?
Yes, but it will only be a normal shop.
Pre-sales Question: Can we have a combined auction store and normal ecommerce shop together? (only certain items will be auction)
Hi,
Yes, you can do that. This is also described in our Article -> Mix Auctions and Products in a Single Marketplace
Best regards!
MT
Pre-purchase question: Can I create a members-only shop with your theme? and can I easily enable/disable users from listing products?
Hi,
You can disable vendor permission to post products on the marketplace (from your WP admin dashboard – Users – Edit the user).
With the help of our addon for iBid - MT Auction Subscriptions and Credits: your vendors will require to purchase products packages in order to add new products on the site.
Online docs: http://docs.modeltheme.com/mt-subscriptions-and-credits/
Let me know if you have any other questions.
MT
Hello, is there a Watchdog feature for new auctions? Thank you
What do you mean by “Watchdog”? The watch feature ( screenshot – https://i.imgur.com/LzWgwUQ.png ) ?
Hi
There is too many plugins that comes with this theme. Its impossible to understand which plugin you should activate and install as if you install them all there several plugin conflict such as vendor.
I dont really understand why this theme has different options for vendors? You should have only 1 option, now how I am suppose to understand to choose the right one?
Hi,
iBid is the most complex and intuitive auctions theme from the marketplace and probably from the entire web.
We have multiple helpful articles (ex: https://modeltheme.com/best-auction-template/) where you can learn what is the thing with all those plugins included and lots of other things.
For example, the theme is compatible with 4 marketplace plugins. Depending on which one you will choose to work with, you have the possibility to select which one to install and setup (do not install all of them) – https://modeltheme.com/best-auction-template/#1_Multi_Vendor_Auctions_Marketplace
In case you need help with the setup, Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
Kinda figured it out and working fine.
Anyways, is it possible to extend auction time like with 2min after the last bid if thats like 1 min before end time?
If there is 10 guys bidding and last one is 1min before end time I would it like to extend time with 2-5min ?
Hi,
On Theme Panel > Shop & Auctions Settings you have the “Extend bidding end time” which will extend auction end time with X min/sec/h on user bid.
In case you need help with the setup, please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
Alot of great options in the theme, problem is like I am not aware of them all so there will be some questions.
On the mainpage, https://tmr.wordifysites.com/ it shows 4 items only can I add like 12 items on 3 rows?
You need to edit the MainPage (go to the back-end of the page) and change the number of products per page and columns https://imgur.com/Q53Xruz.
For all you readers, please ignore my first msg. I was too early judging, this theme has alot of great stuff included. Just take your time and ask for support.
Hi, do you have an ETA when YITH WooCommerce Multi Vendor will be supported? What issues would I face if I were to install it on the current theme?
Hi,
By the end of this month we think we can release the compatibility update with this plugin.
Thanks!
Hello,
Is it possible to specify different bid amounts for the Reverse Auction or does it have to be less than or equal to the last bid?
Thank you.
Hi,
By default you can set one single bid amount (bid step), On reverse bidding auctions the bid will always going down and has to be smaller than the current offer/price.
Best regards!
Pre sale questions:
1. Is this all to bulid auctions site or do I need some dedicated plugins exept this theme? If i need, what plugin you reccomended?
regards
Hi,
In order to start an auctions marketplace or shop, You will get everything you see in our live demos.
Note: You might need the PRO variant of a marketplace plugin (see supported marketplace plugins) – Our live demos are using their Free version and depending on your needs, you might need to upgrade to their PRO variant.
Is it possible to have a user set the maximal price, so that the system automatically outbids other users?
Yes! This feature is already included. It is called Proxy bidding. See a product example: https://ibid.modeltheme.com/product/auto-bidding/
I bought template but haven’t dove into it yet. When you are in product view for auctions is there a way to stay in the list view and place a bid? Like a quick bid. Our auctions are very fast paced so to have to go into an item to place a bid it wouldnt really work.
Hi,
This can be done via our theme customization service (this feature is not present in our theme so far).
In case you are interested to get this implemented via our theme customization service, please send your project brief at https://modeltheme.com/theme-customization
Thanks! MT
Hello,
1. which of the demo templates has the MT Auction Subscriptions and Credits for iBid plugin (extension)?
2. how does the MT Auction Subscriptions and Credits for iBid plugin work ?
3. is MT Auction Subscriptions and Credits for iBid linked to Woocommerce?
4. if a bidder registers as a subscriber will he receive an order summary or invoice from Woocoomerce to his email?
5. if the bidder registers and charges a credit, will the order summary or invoice come from Woocoomerce to his email?
I also sent it to you as an email.
Thank you
Hi,
1. We are preparing a demo for you to play with the MT Auction Subscriptions and Credits for iBid plugin *(Will post here the live demo)
2. Take a look at the documentation: http://docs.modeltheme.com/mt-subscriptions-and-credits/ Basically:
- Vendors will have to purchase products credits in order to publish products
- Clients will need to purchase credits packages in order to place bids on auctions.
- The required number of bids necessary for bidding can be set by the admin or the vendors.
3. Yes, the packages are created by admins as WooCommerce products
4. Bidders are registered as customers. Invoice can be enabled by using a 3rd party plugin such as this one.
5. Because the credits package is actually a product, yes they can get an invoice for the payment.
MT
Hello, MT Auction Subscriptions and Credits for iBid -> will there be a demo today? I am interested in buying the template, but I need to test the plugin before I buy it.
Thank you.
Yes! The demo will be prepared today.
When will the demo be ready? Thank you.
Live demo: https://plugins.modeltheme.com/mt-auction-subscriptions-credits/
Testdrive as a Customer user:customer/123456Testdrive as a Vendor user:
vendor/123456
We have sent an urgent message through support. Please could you get back to us ASAP. Our auction start tomorrow and the theme isn’t working.
Hi,
Let us know your ticket ID please.
Huge News:
The latest update (version v3.3) bundles compatibility with “Ultimate Auctions” and “Ultimate Auctions PRO” plugins.
Full changelog:
Morning Support l have sumitted a ticket number #100015984 with email bevin@theformula.co.za l have not yet received an acknowledgement to my email or notification that my ticket was received. Can anyone please let me know if the ticket was received.
Hi,
Where have you sent that ticket? Because if our platform there is not a ticket number like that.
Our ticket platform is this https://modeltheme.ticksy.com/
If you opened the ticket elsewhere, you made a mistake. To contact us you should open a help ticket in our official help desk at https://modeltheme.ticksy.com/
Pre-Sales question please.
My customer wants me to build him a website like the below link: https://www.auctionninja.com/Will your plugin do this exactly?
If so what theme do you recommend using with your plugin?
Thanks very much, Sal
What do you mean by this?
Do you (or your customer) want something in particular from that site? I mean, a block or section?
Let us know, please
My customers original request below: creating an auction style design and that can build a backend that can easily track, upload, monitor, accept payment and is scalable. Not as complex as Ebay…but something that can grow and is user friendly in design.
Okay,
iBid theme has + 24 theme demos (if you find any of these demos suitable for your project, then you can purchase the theme).
Theme demos: https://ibid.modeltheme.com/landing
If you want a custom design, we can discuss your ideas *(you have to send us a project brief at https://modeltheme.com/theme-customization/ and we will estimate and give you a customization price.
All of the things mentioned in your latest reply are already part of this theme.
Good afternoon. Question before buying.
You wrote. Quote: “We recommend using the product filter plugin to extend your current filtering options.” What is this module?
If there are no custom fields (taxonomies) for serving ads such as: Assessed value: Author: Year of creation: Style / era: Execution technique: Material: Object type: Originality: The size: Height: Width: Genre: Delivery to: Payment method: Delivery method: Country of origin: etc. and this is not the whole list that buyers of goods want to know before buying, there are many more of them.
No “Bid” button to Seller. I don’t understand why the goat needs a button accordion then?
Here is an example of filters for auction (optional). _https://www.sothebys.com/en/buy/fine-art?locale=en Best regards.
Hi,
Your comment is not clear enough to understand what can we help you with. Please give us more details.
MT
The My Account button is not working. I already re-created default Woocommerce pages, doesn’t work. I saw in the comments that there were problems with the My Account page, but you won’t give the solution unless people send a ticket. Since my support period is over, I’m not going to pay for a problem that YOU need to solve with an update. Also there are several outdated Woocommerce files in your theme. Same question here: are you going to fix an update of your theme?
Hi,
You can still contact us via this form, if your support period has expired: https://themeforest.net/user/modeltheme#contact
Note: It is not fair to post a 1-star rating just because your support period has expired. We are willing to help you anyway even if your support period has expired (as I understand, the mentioned problem can be caused by lots of reasons – missing plugins or bad configurations, bad template overrides).
Send us the credentials and we will let you know why this happened.
hi, let me now how can I this template change jpeg to audio file, I wanna use just collect audio so how can i get audio folder via to this template. thanks a lot
Hi,
Your comment is not too descriptive and we cannot help you with it. Please let us know more details on what are you looking for.
Thanks!
MT
hi there, how can I improve de woocommerce search and widget to search and filter products by custom fields with WCFM?
Hi,
Our recommendation is to use a products filter plugin to extend the current filtering options. As for the woocommerce search it depends on what are the current problems or matters that made you say this.
A few more details will help me understand and maybe be able to give you some recommendations.
Let me know, please! MT
Hi, I have WooCommerce Product Search plugin installed and configured some product custom fields in WCFM, but I the search and de filters are not workin g with this products custom fields, seams like someting is missing, I dont know what, maybe a snippets to add this custom fields in the search and filter, can you help? Please.
???
Hi,
First of all, you have to consult the documentation of the WooCommerce Product Search plugin (link – in case this is the plugin used on your site). As we see they are using filters by attribute and not by custom fields.
Note: Since it is not a plugin included with the theme, we can only give you some recommendations on this matter.
In case you need a custom filter, you can hire our custom development team. You can send your project brief at https://modeltheme.com/theme-customization/.
MT
