450 comments found.
I keep getting a fatal error on my website. Africacryptocurrency.com
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
If I buy this theme, will you help me install and fix errors?
Hi,
Sure! For any problems or installation issues/questions Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.
great theme, is there a page specifically for an individual cyrpto currency?
Hi,
Can you give us more details? For a real crypto (a dedicated page) or for the ICO listings?
hello, when i create new pages it is no longer opening in WPbakery. It loads the new wordpress editor and if i use default template the sidebars do not load
Hello,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
please i will love to buy this template, but does it comes with a user registration page and user dashboard
Hi,
Yes, it has the WooCommerce login/register forms/page + the WooCommerce dashboard.
Regards!
How can change homepage menu text color? From nave menu setting only working other page. but can not change home page menu. text color.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
Just submitted the request. Thanks
How can I update the footer menu text ? At the moment it is using navigation menu and by default there is a ”>” before every line. How do I change/remove this ?
Hi,
The easier solution to hide the ”>” before every line on the footer is by adding this CSS code into your style.css of your child theme.
.widget.widget_nav_menu ul > li:before {
content: none !important;}
Regards!
Hi, the demo content does not want to import, please help me..
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
HI, I opened a ticket thank you!
Hi, can I change from WP bakery to elementor?
I haven’t made many changes to theme, only home page but the site is slow, never had that on WordPress before.
Any suggestions how to do that?
Hi,
Our theme come with WPBakery and all our custom shortcodes are being optimized and mapped only for the WPBakery page builder. So if you opt out to work with the Elementor, then our shortcodes will not be changeable via visual options.
Regards!
Hi, can you please reply to my ticket, don’t know if it has been missed as there is something wrong with the file you have available here for download and am missing a few parts of the admin dashboard for the theme: #2803129
Hello queensrage,
I’ve replied to your ticket, please check it!
Regards!
Hi, I replied because I still need help. Thanks.
Hi,
We already replied, take a look! Any of the questions will be replied to. You don’t need to also post a comment here. We always get notified when ticket replies get received.
Regards!
Ok, now I understand.
I replied to the ticket anyway.
I need the issues resolved so I can work towards my deadline and do the design changes.
I will reply there.
Hello. How can I bind and sell my erc20 token? also . I need technical support on these issues. i am amateur
Hi,
Do you have documentation for your erc20 token? Maybe we can help with something.
MT
No, but I will soon. I want to know how to apply the theme
Hi,
There is no tutorial for such implementation. If we have documentation for your erc20 token maybe we could help you with some suggestions.
selam. temanızı almayı düşünüyorum. aceba indirim yapabilirmisiniz
Hi,
The theme will be discounted with 10% in the next 7 days!
Is it possible to change the term ICO to something else, say STO? Is there an easy way to do that with this theme?
Hi,
Directly from the settings on the theme, not really but with a bit of modification you can achieve this.
We can also create such customization to the theme (via pay per hour theme customization service).
If you want to get an estimate, please send us your project brief at https://modeltheme.com/theme-customization/
How can I load the one page ico theme? It’s not available in the list for demo import
I figured it out, I can pick a theme and load it, and when I go to choose static page I can choose one page ico
Great!
If you need assistance with any other tasks or problems please provide a ticket via https://modeltheme.ticksy.com/ and our support team will help you.
Thank you!
Hello,
My desired demo https://cryptic.modeltheme.com/home/home-one-page/ cannot be seen on the Theme Panel.
I need you install it ASAP.
Regards.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards!
0 Support with a lot of bugs in this theme . some files also detect as malicous files . already asking for refund but they ignore you after you paid. trash not even help my project. i will continue update my ratting for you as 1 star so people will read it and never bought this. i need refund !
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
Hello, i like to theme very much but i want to know that is a listing is category based or event/calendar based? for example if I list a ICO with starting and ending date, is it automatically categorize , upcoming, running and past ICO as per the particular ICO date like in event calendar?
Hi,
We do not have an ICO calendar so far. If you wish to discuss with us and implement this feature via our theme customization service, you can mail us at sales@modeltheme.com
since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on mysite
In this case, WordPress caught an error with one of your plugins, ModelTheme Listings Manager.
Hello and thank you for contacting us,
First of all make sure that the theme and the plugins are up to date.
If you already updated the theme and the plugins and still have problems, please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
I purchased the theme and building the site now. The navigation menu item break into the 2nd row at around 2/3 of the screen while there are still lots of spaces on screen left: screen shot: https://d.pr/i/TAbOsd How to make the menu item on 1 row and align justify or in the middle?
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details you can (including this screen capture).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
Hello, when we buy this theme… do we get all images that are in the demo live?
Hi,
Yes, you will get everything you see in our live demos.
Best regards!
