12678 comments found.
hi, sorry for my expired license. I found that there are conflicts between woodmart and yith-woocommerce-customize-myaccount-page plugin.
In the menu position, their support staff said it can’t work because woodmart theme wrap the menu navigation in a custom container, which is related to theme code problem.
https://ibb.co/0cGSC5ZCan you give me a code for child theme to restore the default WooCommerce layout for account page?
The problem solved by myself 
Hello,
We are glad that your issue has been resolved.
Let us know if there’s anything else we can do for you! You can always reach us at any time.
Kind Regards
Hi The Product Category Widget is not visible in the product subcategory. Why? Is it solvable? Thanks
https://ibb.co/ZxbdWQSHello,
In order to show the “Product category” widget in the subcategory, go to Appearance -> Widgets -> open the “Product categories” widget -> disable the “Only show children of the current category” option.
https://monosnap.com/file/75thQr5qY7SqPiEFuDzMf1R224MQWYKind Regards
Hi, thanks for your answer, but… If I disable the option “Only show children of the current category” I will see all the products and not those of that single category.
I show you two examples Macro-category: https://ibb.co/K6nSrm5 Subcategory: https://ibb.co/hMx0XQX
if it is possible I would like to see the list of products in that category also in the sub-category
Thanks
Hello,
Try to use the “Show hierarchy” option, it will improve the appearance.
https://monosnap.com/file/HLL4UC8iQbRq2CXGgiJHsijF2nlmLh https://monosnap.com/file/zqSGXluUb4bLxfJcDKJwAjprHGvzimKind Regards
Hi
Thanks but I don’t like this solution.
I’ve solved with Woodrmart sidebar megamenu
Thanks
Hello,
We are glad that your issue has been resolved.
Let us know if there’s anything else we can do for you! You can always reach us at any time.
Have a wonderful day.
Kind Regards
Hi guys i bought this theme few years ago and didn’t use it due to some project delay and i forgot the username and password from which i bought it.. brief I seem to get an error when I try to save the Theme options page: /wp-admin/options.php
I get the following:
403 Forbidden Access to this resource on the server is denied!
Proudly powered by LiteSpeed Web Server Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site.
No matter what option I change/update – even if I just press save in the Theme options area, I get this area.
Front-end and so far all other sections / header builders/ pages etc all running fine guys.
Server running PHP version: 7.4.16.
Never experience this before – use a number of other themes with no issues – all with same host. Would there be something causing this that I may need to review with host? Any tests I can carry out to see if I need to change PHP versions or upgrade anything?
Thanks in advance
Hello,
Thank you for contacting us!
We don’t see the “purchased” label on your account so it looks like you purchased our theme with a different account. Please, contact us using the account where you have a valid license so we could help you.
Kind Regards
hello dear, i just mentioned that i forgot my username and password since i bought the theme 2 years ago… please let me know the solution and i will handle it.. i can’t remember my credentials but this them was my number one theme and i paid around 59$ and it was approved by the client.. now the project has started and we started working on the website.. too bad it has this error and as i saw in the comments that you have solve it before… please let me know how can i solve it… thank you in advance
Sorry, but we can’t provide support if we are not able to verify your purchase.
As for your 403 errors, they are usually caused by server configuration so we suggest you contact your hosting provider for help.
i bought this theme from my old account “username: touchofartrabieh” around 2 years … it is not a server error.. it is only redirected from theme option page backend! the website is perfectly working
i only need to know how to fix this error and what is missing.. no need for full support i can see from the comments that you fixed this issue many times
Hello,
Try to disable `mod_security` on your server. It seems to block Theme Settings “save” requests. Contact your hosting provider for help.
Kind Regards
Thank you will try it..
Hi,
Is there a way to add some HTML at the top of the “shop” page? capture: https://drive.google.com/file/d/1pACfe72i66BBTzJfsJR473xHAP_qShbK/view?usp=sharing
Hello,
Yes, you can try to add your custom content directly to your shop page via Dashboard -> Pages.
Kind Regards
[14-Oct-2021 12:45:21 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/tafb9120/public_html/magicwandcompany.com/wp-content/themes/woodmart_a/functions.php on line 65 we are facing this issue in every thirty seconds which put a lot burden on server. can you please tell me why its happening after woocommerce update and wordpress update.
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
[17-Oct-2021 13:10:46 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/tafb9120/public_html/magicwandcompany.com/wp-content/themes/woodmart_a/functions.php on line 65 this error is showing in our error log and its regenerating every second, its happening after we update the wordpress and woocommerce
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
Cuando modifico mis widget me aparece esto y los cambios no se producen cuando actualizo mi página: “El bloque «woocommerce_product_categories» ha sido afectado por errores y puede que no funcione correctamente. Compruébalo con las herramientas para desarrolladores para más detalles.”
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
the mega menu in the default demo of woodmart, where there are images in the mega menu but when i try to setup by giving them images, it does not get displayed. also the mega menu color is in white color by default but if i try to change, it does not get updated
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, issue is that i have purchased the theme in august and now when i am trying to create an account with the same email i am using right now ukm.ppc@gmail.com and give the purchase code, it says the code has already been used. so i can neither create new account on your support plagform nor can i am able to restore any account with my email. so i am stuck and i dont know how to troubleshoot this issue
Please, send us your purchase code and we will restore your account on our website. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Hi I hope you can help me with this little question without making me jump hoops,
Most of my product images are landscape and you use portrait or even 1:1 images How can I change it so the theme works better with landscape images ?
Also how do I add elementor widgets into the footer ?
Hello,
Our theme works with any product images size. Its proportion depends on the WooCommerce settings. You can find and customize them via Appearance -> Customize -> WooCommerce -> Product images. As for the footer widgets, you can find instruction in our documentation https://xtemos.com/docs/woodmart/set-up-footer/
Kind Regards
Hi, for toys demo i want to replace the background images on the main page. In what area or setting can I do that?
Hello,
Of course, you can do this with your page builder WPbakery or Elementor. Go to dashboard -> Pages -> edit your home page, find the row/section with this image, click on the edit button and upload your own background image.
Kind Regards
How do add these attributes to products on the product categories?
https://www.awesomescreenshot.com/image/14984728?key=dd3424a8b682c7ff0c479a6666a82af6I figured it out. I had excerpt clicked instead of additional information.
https://www.awesomescreenshot.com/image/14988876?key=49856eef0dcfdef9af8f4479f9550065Hello,
We are glad that you sorted it out. Let me know if you need any further assistance.
Have a nice day! Kind Regards
hi, i see that you update theme. Is it just 2 fixes after 3 months of wait?
Hello,
These fixes are urgent and this update was released out of turn. It is not what we have been working for 2 months already
Kind Regards
When will be update
Hello,
We are working on our new update and hope to release it later this month.
Kind Regards
Hola! Quiero dejar mi footer en 4 columnas, ¿como puedo eliminar el footer column 2?
Hello,
You can change your footer layout configuration in Theme Settings -> Footer.
Kind Regards
Hello,
in product navigation, i can see draft products on previous link (not in next link). example : https://www.atech-sas.com/produit/bacs-floraux-coniques-extrabac/, previous product “Jardin urbain – Mosaïque” is not published in my backoffice; and in https://www.atech-sas.com/produit/bac-de-fleurissement-mosaique/ the next one is good, it’s “bacs-floraux-coniques-extrabac” and not “Jardin urbain – Mosaïque”
Can you fix this bug ? Thanks
Hello,
Sorry for the inconvenience.
This bug will be fixed in the next update.
In order to fix it now, open the file woodmart/inc/integrations/woocommerce/modules/class-adjacent-products.php
Find the private “query_wc” function and try to add the value I added below to the array “$args”.
'status' => 'publish',https://monosnap.com/file/62qDkijCR9f0lZVKHjpVhFoqKUUN6f
Kind Regards
Thanks!
Hi, great theme, 1. is possible to enable catalog mode in your theme? there is such an option by default? So it remove add to cart and and send inquiry?
2. Is your theme WPML compatible?
Thanks
Hello,
Thank you for contacting us!
1. Yes, our theme has a catalog mode option built-in by default. You can create an inquiry form and put it instead of add to cart button using the Contact form 7 plugin.
2. Yes, our theme is fully compatible with WPML.
Kind Regards
Hi, just simply question. Any news/plan for soon new update with something new ?
Hello,
Of course, we are working on our new update that will be released later this month.
Kind Regards
Good to hear, so I am waiting patiently. Good job 
Thank you
Hello, at the end of the purchase, the page is thinking good time. Any recommendation
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Thanks, there was a conflict with an SMTP plugin. Solved
We are glad that you sorted it out. Let me know if you need any further assistance.
Have a nice day!
Hi, your ‘Information box’ Visual composer element, in the Content box field it is stripping out basic HTML formatting and only using plain text. How can we make this field accept an icon like this?
< span class=”fas fa-calendar-check”> < /span>
Hello,
In order to create an information box with a font awesome icon in the content area, after creating the “Information box” element, go to the “Content” tab -> in the “Text” tab enter your text and after text enter the font awesome icon with “i” HTML tag.
<i class="fas fa-calendar-check"> </i>https://monosnap.com/file/pEp5YFCqaehBB0mJipxTy62LpQKTPS https://gyazo.com/f02fa7896c2b330bcd32a6d7b2b9faca
Kind Regards
I see that v6 has lots of new features and improvement. I only used it for an old project and it didn’t have template builder to create custom template e.g. for single products, blog posts, etc. so I switched to other themes for my project. Have you added this feature in your recent versions? Specially that you have added Elemntor support, and AFIK the Elementor has such great feature to create custom template for posts. Thanks
Hello,
Currently, our theme doesn’t have such a kind of template builder. It is available in Elementor PRO only. But we will be working on this and hope to release it in the future.
Kind Regards
Thanks for your reply. Wish you develop it in the near future. Just two more questions: - if I purchase Elementor pro, will all your theme’s elements be supported in its theme builder? - is there any development documents on your theme if I want to develop custom products and post template using code?
Our theme doesn’t add any elements to Elementor PRO but supports all the standard elements. Sorry, but we don’t have a development documentation about how to add elements to Elementor. You can refer to the plugin’s documentation instead.
Hi
What happen with the pictures in Bog, Portfolio an Shop? The are all very long also on your preview shop.
Hello,
Could you please clarify your question? Do you see this problem on our demo or on your own website? Please, send us a screenshot for a better understanding.
Kind Regards
Hi Sorry it was Edge Canary fault with normal browsers it worked. But something other.. my support did end and I also can’t post a feature request.. So it do it here: There is no possibility to chaynce the color of the search bar in the header and also most of the features only have the possibility to chance from darkt to light.. check www.7evens.ch the grey seach bar with the slider revolution with overlap header.. the grey main color don’t fit with the color fromt the slider is not good visble.
Hello,
In order to make your search bar more visible, you can try to use this custom CSS code in Theme Settings -> Custom CSS -> put this code in the field “Global Custom CSS”
.whb-header .searchform .s {
background-color: #dbd6d6;
}
.whb-sticked .searchform .s {
background-color: #fff;
}
Kind Regards
Thank you but this dont work.. 
Hello,
Please provide login access for your site’s WordPress admin panel via the contact form on our profile page. I will do my best to help you.
Kind Regards
Hello,
Custom code doesn’t work because above in another code you didn’t close the bracket so you must close the bracket on line 97, clear cache, and check the issue.
https://monosnap.com/file/bhAafDr7N2iRaV5uWQvZ3RSddFGkg4Kind Regards
