12678 comments found.
Hello, could you say please where can I found this to translate, there is no in locotranslate. https://prnt.sc/1wni0vl
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, the template is great.
Could you tell me how I show the woocommerce result count products on the store page, in this link you can see the result of products.
https://woodmart.xtemos.com/shop/?opt=bordered_gridBut I can’t find how to activate it
Thanks
Hi,
Thank you very much for your comment.
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hello, where is the string to translate the words DAYS, HR, MIN, SC of the COUNTDOWN TIMER?
Thanks
Hello,
The best way to translate the “Countdown timer” element is to use the “Loco Translate” plugin, go to Loco Translate -> Themes -> select your active theme -> select language -> there click on the “Sync” button to synchronize all strings from the theme, and in the search field write “HR”, “MIN” etc. and select it from below, create your translation and click “Save”
https://www.loom.com/share/8e746ba7dd2f4263976dbeecfc273a1d https://gyazo.com/fdc9ca3ef0c9ee964a7f863fc81dbccaKind Regards
Hello,
does Woodmart is compatible with AliDropShip plugin ? (Ali Express dropshipping).
Thank you. Best regards. Joffrey
Hello,
Thank you for purchasing our theme and contacting us.
Yes, our theme should work without any issues with this plugin.
Kind Regards
Great ! thanks 
I like your theme and your support. Best regards. Joffrey
You are welcome! Feel free to contact us if you have any further questions.
Sorry my support expired, but can’t afford the renew. I just add a new page and select a different main menu,but in the mobile,the menu is the mobie menu for the globle site,not the menu for this page.
How can I set a different mobile menu for a page?
Hello,
In order to replace the mobile menu only for the 1 page, please, try to add this code to the functions.php file in your child theme.
if ( ! function_exists( 'wd_change_nav_menu_args' ) ) {
function wd_change_nav_menu_args( $args ) {
if ( 'mobile-menu' === $args['theme_location'] && in_array( get_the_ID(), array( 576 ) ) ) {
$args['menu'] = 95;
unset( $args['theme_location'] );
}
return $args;
}
add_filter( 'wp_nav_menu_args', 'wd_change_nav_menu_args' );
}
In the “$args[‘menu’]” field you need to add the ID of your mobile menu from Appearance -> Menus.
https://monosnap.com/file/I7ktg15eTIU31tuE64ZBRhKbZir3vy https://monosnap.com/file/LhIcAgTMj3j6PTSDEuUtotlkA5ca1QIn the “array( 576 )” field you need to add the ID of your page where the menu will work.
https://monosnap.com/file/DMFFZyzuWe7UVEXVyX2suOgsFZJdiYKind Regards
Hi, I have a problem with the font on the web. When I’m not logged in as admin then displaying fonts doesn’t work properly. When I’m logged in to the site everything works properly.
https://jmp.sh/xvuQikPHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
How can I duplicate HTML Block? I want to to duplicate or save as a copy a HTML Block for the dropdwon menu ex.Menu-category-6, but I don’t know how. Can you please tell me how?
Hello,
In order to duplicate the HTML block, go to HTML blocks -> edit some HTML block item -> click on the “Classic Mode” button -> copy all text from the area, and paste it to the “Classic Mode” area in the new HTML block item.
https://monosnap.com/file/Hu1X105A6dgiWAtBC9uozVC8eWiWCp https://monosnap.com/file/rUVXN2WKWjPrBwNYtR5ZpRSISvfPdN https://www.loom.com/share/c01720db11894de38a06795cc1ad18d5Kind Regards
I was allready try like that but I use Elementor as page builder and when I edit in classic mode I can not see any html code to copy
Hello,
Try to use the “Duplicate Page and Post” plugin to copy your HTML block.
https://monosnap.com/file/P1lL80wvCjuUs5wxzSymIuezRVSfDsHere is a documentation about this plugin:
https://wordpress.org/plugins/duplicate-wp-page-post/Kind Regards
Excelent plugin, Thank you for your help. You are the best.
Hello,
We are glad that your issue has been resolved.
Let us know if there’s anything else we can do for you! You can always reach us at any time.
Have a wonderful day.
Kind Regards
Dear Support,
I have issue with my website, after enable mobile bottom nav setting, my icons are gone, font style and color are changed, how do I solve this?
Thanks!
Hello,
Check if you have a correct URL set in Dashboard -> Settings -> General. It should start with HTTPS if you are using an SSL certificate on your website. Then go to Theme Settings and resave them. If it doesn’t help, please, provide us your admin access so we can check.
Kind Regards XTemos Studio
Thank u so much, it is working now!
You are welcome! Feel free to contact us if you have any further questions.
Sorry to disturb again, I have another issue here after the mobile bottom nav case which is the Appearance > Menu > “cannot add menu after click on Add to Menu” and it loads but nothing happens. Is there any idea how to fix this too? thanks!
Hello,
Please, disable all plugins not related to the theme and provide login access for your site’s WordPress admin panel via the contact form on our profile page. I will check your issue and find a solution.
Kind Regards
Hello,
Could you please check how it works with some default WordPress themes to understand is it our theme issue or not?
Kind Regards
¡Hola! Hay alguna manera de colocar al lado de cada producto un presupuesto, para que el usuario pueda ver el presupuesto de manera automática y pueda descargar el presupuesto al momento. Gracias
Otra cosa, hay alguna forma de quitar la pestaña “Valoraciones” del producto??
Hello,
1. Please, send us some screenshots for a better understanding of what you need to change.
2.In order to remove the “Review” tab, try to add this code to the functions.php file in your child theme.
if ( ! function_exists( 'wd_single_remove_reviews_tab' ) ) {
function wd_single_remove_reviews_tab( $tabs ) {
if ( ! woodmart_get_opt( 'single_enable_reviews_tab' ) ) {
unset( $tabs['reviews'] );
}
return $tabs;
}
add_filter( 'woocommerce_product_tabs', 'wd_single_remove_reviews_tab', 110 );
}
Kind Regards
Te paso captura y la información detallada:
1. ¿Puedo poner al lado de cada producto una herramienta de presupuesto que indique el precio, descargar pdf (en el lado de cada producto: https://prntscr.com/1wmbcsx) Quisiera que esté como en esta web: https://prntscr.com/1wmcdac
2. Quitar Reseñas (Reviews) de los productos: https://prntscr.com/1wmavfn3. En los encabezados de categoría, quiero quitar los iconos de las demás categorías, dejar solo subcategorías. (https://prntscr.com/1wmcmsv)
4. Y en el encabezado de Tienda dejar solo el título, quitar iconos y categorías del encabezado. https://prntscr.com/1wmcxhd
Respecto el código que me has pasado, lo he puesto y sigue igual. No se ha eliminado Reviews.
if ( ! function_exists( ‘wd_single_remove_reviews_tab’ ) ) { }
function wd_single_remove_reviews_tab( $tabs ) {
if ( ! woodmart_get_opt( 'single_enable_reviews_tab' ) ) {
unset( $tabs['reviews'] );
}
}
return $tabs;
add_filter( 'woocommerce_product_tabs', 'wd_single_remove_reviews_tab', 110 );
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi support team, i have recently purchased theme and setup it beautifully. im having a little problem with product category/archive page. i haven’t setup any background image for title but somehow it getting some random image to put in background for all product category pages and shop page.
need to solve this urgent…
Hello,
As we can see, you have already created a topic with this problem on our support forum. In this case, it will be taken and answered by some of our support specialists soon.
Kind Regards
Hello Xtemos, again I have issues with updating WP Bakery Builder. Why don’t you work on a smooth update for the builder plugin that the theme is using. It is really annoying, that every update of WP Bakery Builder is taking you plenty of time to do that. And I even forgot how to do that. Please advice or send me a link with a tutorial how to update it. Thanks
Hello,
You can update the WPBakery page builder via Appearance -> Install plugins. If you have any difficulties, please, send us your admin access so we can check what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
HI, My support has expired and i shouldn’t need support but this case is tricky one and i though that its a bug with css or js but i maybe wrong.
If you try to browse in my website in some products you will see that some product pages are broken and shows a confused page. I really dont know how to explain this, its like the guernica painting, its a chaos. Spend a minute browsing on my products and you cant miss it. https://keyforrest.comPS. 1. I have tried without any plugin plus the woodmarts plugins and i 2. have try with other versions of js. Without any caches enable whatsover. 3. I tried with other versions of php, to php7.1 to php8.
I just cant get it work, all i done is to update theme, plugins and wordpress. I had this issue without update the wordpress itself (this is why i update wordpress too). and i used another template of yours. black friday.
Update 1/2. its 2 scale issue. The 1st scale is JS, so this code on function will help if anyone facing an issue that required to close all the products (yes this was one of the issues, it asked to close products with the x at half refreshes).
add_action(‘wp_default_scripts’, function ($scripts) {
if (!empty($scripts->registered[‘jquery’])) {
$scripts->registered[‘jquery’]>deps = array_diff($scripts>registered[‘jquery’]->deps, [‘jquery-migrate’]);
}
});
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Just browse to the products
Please, send us your admin and FTP access so we can check what is wrong there. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Done. Its the one with marioselgreco in the email /
Hello,
We have enabled required CSS files in Theme Settings https://monosnap.com/file/hmLZYE7UubweXL3KmID5cejjR5FlhP Please, check how it works now.
Kind Regards
I know and it still has some issues like that – https://ibb.co/kQHS6zZ
Maybe not so often but 2 at 5 clicks its like this image, Without the X.
I may need to point out that i tried to load all the styles in one of my attempts to fix it and i still got issues. I really check everything i could.
We have added additional styles. Please, check how it works now.
It will need the css that is used for contact forms on contact pages. More specific the google maps part.
Could you please try to enable the “Combine CSS” option in this case and test how it works?
It seems that is working. I will keep testing it and i reply you asap if something isnt right. Thanks for now.
Hello, I am trying to login into support forum to submit a ticket but it says purchase code is already in use this is my first time to get a support for woodmart theme, Please let me know how can I register on your forum.
Hello,
Thank you for contacting us!
Please, send us your purchase code so we can restore your account. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Hello ! How i remove <”div class=”wd-before-add-to-cart”>.........<”/div”> only grouped product ?
Hello,
In order to remove the “Before ‘Add to cart button’ ” option only for grouped products, try to add this code to the functions.php file in your child theme.
function woodmart_before_add_to_cart_area() {
global $product;
$type = $product->get_type();
if ($type === 'grouped') {
return;
}
?>
<?php if ( woodmart_get_opt( 'content_before_add_to_cart' ) || woodmart_get_opt( 'before_add_to_cart_html_block' ) ) : ?>
<div class="wd-before-add-to-cart">
<?php if ( 'text' === woodmart_get_opt( 'before_add_to_cart_content_type', 'text' ) ) : ?>
<?php echo do_shortcode( woodmart_get_opt( 'content_before_add_to_cart' ) ); ?>
<?php else : ?>
<?php echo woodmart_get_html_block( woodmart_get_opt( 'before_add_to_cart_html_block' ) ); ?>
<?php endif; ?>
</div>
<?php endif; ?>
<?php
}
add_action( 'woocommerce_single_product_summary', 'woodmart_before_add_to_cart_area', 25 );
Kind Regards
Is it possible to edit the product page? I use a plugin with which I add product information and price calculation and I need to place everything where I want
Hello,
Currently, there is no option to edit the product page with page builders like WPBakery or Elementor. We are working on this functionality and hope to add it in one of our future updates soon.
Kind Regards
Is it possible to add multiple shipping/billing addresses? Also can wee make quick view icon to be seen on images without rollover?
Hi,
Thank you for being interested in our theme and contacting us!
Sorry, but there is no option to add multiple shipping/billing addresses in WooCommerce. As for the quick view button, yes, we will help you to do this with simple custom CSS.
Kind Regards
hello, there is a word which include url on product body paragraph. So, how can I change the font size of the word which include url only.
it should be more evident in terms of others. Did you understand me?
Hello,
Sorry, but your request is not quite clear. Could you please clarify your question so we can help you? Provide us with some screenshots if possible.
Kind Regards
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Try to apply the following CSS to do this
.woocommerce-Tabs-panel--description .wpb_text_column a {
font-size: 20px;
}
where can I add the codes? to theme settings > global custom css ?
it doesnt work if I write on global custom css
can you please tell me the codes which is working on global custom css. So the codes may work all pages
Please, add this code now so we can check how it works on your website.
I adde to global custom css but it doesnt work
Please, send us your admin access so we can check. Also, send us a screenshot where exactly you add the code.
can you please give me to code which is valid for all pages. I added on global custom css https://www.hizliresim.com/etcqdxt
Please, send us your admin access so we can check.
I sent it can you help me for it?
Your CSS is broken because of missing bracket https://monosnap.com/file/5Dc8Rnw47nZaNXCJxfz3ALfgk2Odbv
I could not do it. Can you please do it for me?
because I did not understand where to put the bracket clearly
okay I did it. I want it more thick.in conclusion, it should be more thick and big size. size is okay now, thick is not.
okay I did it. now is okay thanks.
We are glad that you sorted it out. Let me know if you need any further assistance.
Have a nice day!
After clicking “submit” on the contact form on the “contact us” page there is no spinning wheel or progress bar. This is having the effect of users hitting submit multiple times and our client often receiving 3-4 versions of the same e-mail.
Is there any way to add or restore this functionality?
Thanks for your help!
Hello,
In the last update the “Contact Form 7” plugin changed the structure responsible for the loader and our styles stopped working. We will fix this issue in the next update.
In order to fix it now, try to add this custom CSS in Theme Settings -> Custom CSS -> put this code in the field “Global Custom CSS”
div.wpcf7 .wpcf7-spinner {
position: relative;
visibility: hidden;
margin-left: -5px
}
div.wpcf7 .wpcf7-spinner:before {
position: absolute;
top: 0;
left: 20px;
margin-top: 2px;
content: "";
display: inline-block;
width: 16px;
height: 16px;
border: 1px solid #BBB;
border-left-color: #000;
border-radius: 50%;
vertical-align: middle
}
div.wpcf7 form.submitting .wpcf7-spinner {
visibility: visible
}
div.wpcf7 form.submitting .wpcf7-spinner:before {
animation: wd-rotate 450ms infinite linear
}
[class*="color-scheme-light"] div.wpcf7 .wpcf7-spinner:before {
border-color: rgba(255, 255, 255, 0.15);
border-left-color: #fff
}
Kind Regards
¡Hola! ¿Es posible poner una lista de atributos de mis productos en desplegable? (Ejemplo: Cuando pinchas en “color” se muestren abajo los colores)
Otra cosa, ¿puedo desactivar el pre-footer para todas las páginas de una vez? (Para no ir página por página desactivándolo) Gracias
Hello,
In order to create a color attribute with a dropdown, go to Products -> Attributes -> select the “Color” attribute -> try to edit all elements -> in every color element disable the “Enable swatch” field and remove color in the “Color preview for this value” field.
https://monosnap.com/file/diIIJfsahYeFOXxO80FBs90xpEAZGH https://monosnap.com/file/2jdRmhMH3VJpmiONuPibymy0i2qUnB https://monosnap.com/file/WsYLsQQl9AKzyHAROHJbdAbEUuuxp8 https://monosnap.com/file/4PgIKbTsERQhs6txR3nFq83n7Q84wmTo remove the pre footer everywhere, go to Theme Settings -> Footer -> find the “Prefooter content” field and remove the HTML block or text ID of the pre footer.
https://monosnap.com/file/2OnqYgiqxFn9lk1H25cvBEaDsxLg2DKind Regards
Excuse me
I want to buy, but I have no experience at all. Can all the demo themes I buy be installed?
thanks
Hi,
Thank you for being interested in our theme and contacting us!
Sure, you can import any of the demo versions you see on our demo website.
Kind Regards
HI,
OK, I will buy now
Excuse me
I purchased it, is there any tutorial installed?
Hello,
Thank you very much for purchasing our theme.
Of course, you can find our theme installation guide with the video tutorial here https://xtemos.com/docs/woodmart/installation-process/
Kind Regards
HI,
sorry
1、I can’t import the theme completely, can you help me? 2、Can the background management be translated into Chinese?
Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Excuse me
You asked me to go to the support forum to create a topic and leave administrative access, but I found that the topic I created has been deleted.
The reason is? thanks
Strange, but we didn’t remove your topics. Please, create a new one and send me the link so I can check and provide you with all the necessary help asap.