Discussion on Xtra - Multipurpose WordPress & WooCommerce Theme + RTL

Discussion on Xtra - Multipurpose WordPress & WooCommerce Theme + RTL

By
Cart 10,876 sales
Recently Updated
Well Documented

Codevz supports this item

Supported

This author's response time can be up to 1 business day.

1254 comments found.

Hi there. I am wondering if we are able to white label the theme builder if we were to build it for our client?

Hi,

Yes, our theme has White Label ability, you can set your brand instead of Xtra.

Regards

very good to go. please always update the theme. it will help you get more sales.

Hi,

Thank you so much :-)

Regards

hello, I want to change the font style here. how can I do it?

https://www.hizliresim.com/7xtj1i5

Hi,

This is a about widget and you can find it in Appearance > Widgets > Footer 1 > About Widget > Social Title stylekit.

Our demos have Edit Guide and you can find how to edit each demo in our Documentation > Edit Guides

https://xtratheme.com/docs/demos-edit-guide/

Regards

After I updated theme on one website today, menus and widgets disappeared and I got to set locations again. I need to update few websites more and I need to know if this will happen to all of them?

Hi,

We do not have any report like yours, please send your request via our support page and provide us your website login credentials for further investigation in this case.

Regards

Hi, in WPBakery I give a row a specific row ID and put it in the menu. Clicking on it, the upper part of the row disappears under the header. How to fix this? Thanks, Janneke

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

hi there, i have bn asking some help in support, and untill your respond i have sort the problems by myself. i have paid extra to get fll year support but seems like untill your responding it my 12months support will expire. i have setted in widget as a sider bar, then i have activated that sidebar in my shop page. nothing appears on the left side of the shop page. i have check everywhere that if i made a mistake, but couldnt find it. maybe i have made a mistake so i wanted your help in paid support area. if there is an area to find these things, it wud b much more easier and faster to sort the problem that i faced instead of waitin your responds.

Hi,

All your tickets are answered by our support team, sorry for the late reply, we are experiencing a large number of tickets as we are in popular items and it caused this delay in our support.

Regards

Hi

Just updated to 4.4.0 and it looks the fonts set in Theme editor do not appear to be loaded on the frontend. Please check.

I’m getting an error in console: Refused to apply style from ‘https://fonts.googleapis.com/css?family=' because its MIME type (‘text/html’) is not a supported stylesheet MIME type, and strict MIME checking is enabled.

Hi,

We found the issue and fixed it, you can now import the Elementor version of “Factory 2”

Regards

Great. All works. Thanks!

You are welcome :-)

Hi. Just purchased and downloaded v4.3.9 today. It looks like Google fonts are bugged, ” “s failed to parse or something. Getting these in the console inside theme customizer: GET https://fonts.googleapis.com/css?family=%22Lato%22 net::ERR_ABORTED 400 - jquery.min.js?ver=3.6.0:2

Same with any Google Font I try either directly from style kit or preselecting them in customizer. Hope it gets fixed soon.

Hi,

We’re fixed this issue on version 4.4.0 and will be released in a couple of hours, you will receive an update notification if you check the notification option on the downloads page.

Regards

Hi. Thanks for your quick support. Yeah eventually the preview showed the Google fonts ok, and picking the font on elementor worked ok too. but still the fonts in the published content are missing due to the same issue: h1, h2, h3, h4, h5, h6 { font-family: '"Exo 2"'; } I’ll test once updated and report back to you. Thanks

Hi again,

Now you can update your theme to version 4.4.0 Let us know if you have any issue.

Regards

How do I make it shown desktop version on smartphone? Thanks

Hi,

Please send your request via our support page: https://codevz.ticksy.com

Regards

Hello is it possible to connect its login and register pages with social login such as continue with google or facebook?

Hi,

We do not have this feature included in our theme but you can use an specific plugin for it.

Regards

Hi, I saw you fixed the “infinite scroll” and “load more” pagination not working. However, I still don’t have the filters in the settings of the “Posts Grid” widget. There is no “filters” tab as described in your documentation. Is it possible to do something? Meanwhile, I bought a second license.

Hi,

Our Elementor widgets are in beta phase and we are working to make them more efficient and functional, we will add this feature to Posts Grid widget in our next update.

Regards

Hello, looks nice… what is the normal prices?

Hi,

Thank you, regular price is $59

Regards

Hi, pre-sale questions, is then demo Advisor also available in WPBakery (clicking on it shows me the demo in Elementor)? And why is this theme so cheap at the moment? Thanks, Janneke

Hi,

Yes, all demos are available in WPBakery too and only our previews are based on Elementor because they are the same in both page builders.

We are on sale now because we believe our theme is very powerful and we want more users can use our theme.

Regards

Thanks, I will buy the theme!

You are welcome :-)

Hi, is this theme WCAG compliant?

Hi,

We do not have any incompatibility report from our users yet, we will check it for more sure in our next update and if there is any issue we will fix it.

Regards

Hello when i important Arabic,its become as English ! even i am sing on RTL

your sever have problem…”Error!

Error: File building.zip does not exists”

No one answer me!

Hi,

Please follow your issue via your ticket on our support page.

Regards

Is the demo site down? Getting “xtratheme.com’s server IP address could not be found.” Where can I get the importing data from for the new purchase?

Hi,

Our server was on maintenance and now is live, please try again.

Regards

Hello, I have recently installed your theme and imported the Corporate template with Elementor. However, I notice problems with filters and pagination with the Posts Grid widget. The “infinite scroll” and “load more” pagination do not work (infinite run) and generate a jquery error in the page like this: Uncaught TypeError: dat is undefined grid https: / ** / wp-content / plugins / codevz-plus / wpbakery / assets / js / gallery.js? ver = 4.3.8: 254 Regarding filters, in the “Posts Grid” settings I don’t find any “filters” tab and I noticed that they are not even present in your demos with Elementor. How to fix it?

Hi,

We have fixed this issue and will update our theme next week, if you need the updated file you can send your request via our support page and get the updated file earlier.

https://codevz.ticksy.com

Regards

Hello. I installed the WPML plugin. Unfortunately, WPML does not recognize the XTRA theme elements from Elementor. Only the elements that I created directly from Elementor. What can that be?

Hi,

Please send your website URL and login credentials via our support page: https://codevz.ticksy.com

Regards

Is it possible to build a second sticky menu under the first menu. Like https://originalhub.liquid-themes.com/ Thanks

Hi,

This is not a header and just a sticky element that stick to header, we do not have this element now but we will add it to our features list for future updates.

Regards

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey