Discussion on WoodMart - Multipurpose WooCommerce Theme

Discussion on WoodMart - Multipurpose WooCommerce Theme

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12891 comments found.

Dear Support,

I have issue with my website, after enable mobile bottom nav setting, my icons are gone, font style and color are changed, how do I solve this?

Thanks!

Sorry to disturb again, I have another issue here after the mobile bottom nav case which is the Appearance > Menu > “cannot add menu after click on Add to Menu” and it loads but nothing happens. Is there any idea how to fix this too? thanks!

Hello,

Please, disable all plugins not related to the theme and provide login access for your site’s WordPress admin panel via the contact form on our profile page. I will check your issue and find a solution.

Kind Regards

Hello,

Could you please check how it works with some default WordPress themes to understand is it our theme issue or not?

Kind Regards

¡Hola! Hay alguna manera de colocar al lado de cada producto un presupuesto, para que el usuario pueda ver el presupuesto de manera automática y pueda descargar el presupuesto al momento. Gracias

Te paso captura y la información detallada:

1. ¿Puedo poner al lado de cada producto una herramienta de presupuesto que indique el precio, descargar pdf (en el lado de cada producto: https://prntscr.com/1wmbcsx) Quisiera que esté como en esta web: https://prntscr.com/1wmcdac

2. Quitar Reseñas (Reviews) de los productos: https://prntscr.com/1wmavfn

3. En los encabezados de categoría, quiero quitar los iconos de las demás categorías, dejar solo subcategorías. (https://prntscr.com/1wmcmsv)

4. Y en el encabezado de Tienda dejar solo el título, quitar iconos y categorías del encabezado. https://prntscr.com/1wmcxhd

Respecto el código que me has pasado, lo he puesto y sigue igual. No se ha eliminado Reviews.

if ( ! function_exists( ‘wd_single_remove_reviews_tab’ ) ) { }

function wd_single_remove_reviews_tab( $tabs ) {
    if ( ! woodmart_get_opt( 'single_enable_reviews_tab' ) ) {
        unset( $tabs['reviews'] );
    }
}
return $tabs;
add_filter( 'woocommerce_product_tabs', 'wd_single_remove_reviews_tab', 110 );

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hi support team, i have recently purchased theme and setup it beautifully. im having a little problem with product category/archive page. i haven’t setup any background image for title but somehow it getting some random image to put in background for all product category pages and shop page.

need to solve this urgent…

Hello,

As we can see, you have already created a topic with this problem on our support forum. In this case, it will be taken and answered by some of our support specialists soon.

Kind Regards

Hello Xtemos, again I have issues with updating WP Bakery Builder. Why don’t you work on a smooth update for the builder plugin that the theme is using. It is really annoying, that every update of WP Bakery Builder is taking you plenty of time to do that. And I even forgot how to do that. Please advice or send me a link with a tutorial how to update it. Thanks

Hello,

You can update the WPBakery page builder via Appearance -> Install plugins. If you have any difficulties, please, send us your admin access so we can check what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos

Kind Regards

HI, My support has expired and i shouldn’t need support but this case is tricky one and i though that its a bug with css or js but i maybe wrong.

If you try to browse in my website in some products you will see that some product pages are broken and shows a confused page. I really dont know how to explain this, its like the guernica painting, its a chaos. Spend a minute browsing on my products and you cant miss it. https://keyforrest.com

It will need the css that is used for contact forms on contact pages. More specific the google maps part.

Could you please try to enable the “Combine CSS” option in this case and test how it works?

It seems that is working. I will keep testing it and i reply you asap if something isnt right. Thanks for now.

Hello, I am trying to login into support forum to submit a ticket but it says purchase code is already in use this is my first time to get a support for woodmart theme, Please let me know how can I register on your forum.

Hello,

Thank you for contacting us!

Please, send us your purchase code so we can restore your account. Use the contact form on our profile page here https://themeforest.net/user/xtemos

Kind Regards

Hello ! How i remove <”div class=”wd-before-add-to-cart”>.........<”/div”> only grouped product ?

Hello,

In order to remove the “Before ‘Add to cart button’ ” option only for grouped products, try to add this code to the functions.php file in your child theme.

    function woodmart_before_add_to_cart_area() {
        global $product;
        $type = $product->get_type();

        if ($type === 'grouped') {
            return;
        }
        ?>
        <?php if ( woodmart_get_opt( 'content_before_add_to_cart' ) || woodmart_get_opt( 'before_add_to_cart_html_block' ) ) : ?>
            <div class="wd-before-add-to-cart">
                <?php if ( 'text' === woodmart_get_opt( 'before_add_to_cart_content_type', 'text' ) ) : ?>
                    <?php echo do_shortcode( woodmart_get_opt( 'content_before_add_to_cart' ) ); ?>
                <?php else : ?>
                    <?php echo woodmart_get_html_block( woodmart_get_opt( 'before_add_to_cart_html_block' ) ); ?>
                <?php endif; ?>
            </div>
        <?php endif; ?>
        <?php
    }

    add_action( 'woocommerce_single_product_summary', 'woodmart_before_add_to_cart_area', 25 );

Kind Regards

Is it possible to edit the product page? I use a plugin with which I add product information and price calculation and I need to place everything where I want

Hello,

Currently, there is no option to edit the product page with page builders like WPBakery or Elementor. We are working on this functionality and hope to add it in one of our future updates soon.

Kind Regards

Is it possible to add multiple shipping/billing addresses? Also can wee make quick view icon to be seen on images without rollover?

Hi,

Thank you for being interested in our theme and contacting us!

Sorry, but there is no option to add multiple shipping/billing addresses in WooCommerce. As for the quick view button, yes, we will help you to do this with simple custom CSS.

Kind Regards

hello, there is a word which include url on product body paragraph. So, how can I change the font size of the word which include url only.

okay I did it. I want it more thick.in conclusion, it should be more thick and big size. size is okay now, thick is not.

okay I did it. now is okay thanks.

We are glad that you sorted it out. Let me know if you need any further assistance.

Have a nice day!

After clicking “submit” on the contact form on the “contact us” page there is no spinning wheel or progress bar. This is having the effect of users hitting submit multiple times and our client often receiving 3-4 versions of the same e-mail.

Is there any way to add or restore this functionality?

Thanks for your help!

Hello,

In the last update the “Contact Form 7” plugin changed the structure responsible for the loader and our styles stopped working. We will fix this issue in the next update.

In order to fix it now, try to add this custom CSS in Theme Settings -> Custom CSS -> put this code in the field “Global Custom CSS”

div.wpcf7 .wpcf7-spinner {
    position: relative;
    visibility: hidden;
    margin-left: -5px
}

div.wpcf7 .wpcf7-spinner:before {
    position: absolute;
    top: 0;
    left: 20px;
    margin-top: 2px;
    content: "";
    display: inline-block;
    width: 16px;
    height: 16px;
    border: 1px solid #BBB;
    border-left-color: #000;
    border-radius: 50%;
    vertical-align: middle
}

div.wpcf7 form.submitting .wpcf7-spinner {
    visibility: visible
}

div.wpcf7 form.submitting .wpcf7-spinner:before {
    animation: wd-rotate 450ms infinite linear
}

[class*="color-scheme-light"] div.wpcf7 .wpcf7-spinner:before {
    border-color: rgba(255, 255, 255, 0.15);
    border-left-color: #fff
}

Kind Regards

¡Hola! ¿Es posible poner una lista de atributos de mis productos en desplegable? (Ejemplo: Cuando pinchas en “color” se muestren abajo los colores)

Otra cosa, ¿puedo desactivar el pre-footer para todas las páginas de una vez? (Para no ir página por página desactivándolo) Gracias

Hello,

In order to create a color attribute with a dropdown, go to Products -> Attributes -> select the “Color” attribute -> try to edit all elements -> in every color element disable the “Enable swatch” field and remove color in the “Color preview for this value” field.

https://monosnap.com/file/diIIJfsahYeFOXxO80FBs90xpEAZGH https://monosnap.com/file/2jdRmhMH3VJpmiONuPibymy0i2qUnB https://monosnap.com/file/WsYLsQQl9AKzyHAROHJbdAbEUuuxp8 https://monosnap.com/file/4PgIKbTsERQhs6txR3nFq83n7Q84wm

To remove the pre footer everywhere, go to Theme Settings -> Footer -> find the “Prefooter content” field and remove the HTML block or text ID of the pre footer.

https://monosnap.com/file/2OnqYgiqxFn9lk1H25cvBEaDsxLg2D

Kind Regards

Excuse me

I want to buy, but I have no experience at all. Can all the demo themes I buy be installed?

thanks

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Excuse me

You asked me to go to the support forum to create a topic and leave administrative access, but I found that the topic I created has been deleted.

The reason is? thanks

Strange, but we didn’t remove your topics. Please, create a new one and send me the link so I can check and provide you with all the necessary help asap.

hi, sorry for my expired license. I found that there are conflicts between woodmart and yith-woocommerce-customize-myaccount-page plugin.

In the menu position, their support staff said it can’t work because woodmart theme wrap the menu navigation in a custom container, which is related to theme code problem.

https://ibb.co/0cGSC5Z

Can you give me a code for child theme to restore the default WooCommerce layout for account page?

The problem solved by myself :)

Hello,

We are glad that your issue has been resolved.

Let us know if there’s anything else we can do for you! You can always reach us at any time.

Kind Regards

Hi The Product Category Widget is not visible in the product subcategory. Why? Is it solvable? Thanks

https://ibb.co/ZxbdWQS

Hello,

Try to use the “Show hierarchy” option, it will improve the appearance.

https://monosnap.com/file/HLL4UC8iQbRq2CXGgiJHsijF2nlmLh https://monosnap.com/file/zqSGXluUb4bLxfJcDKJwAjprHGvzim

Kind Regards

Hi Thanks but I don’t like this solution. I’ve solved with Woodrmart sidebar megamenu :-)

Thanks

Hello,

We are glad that your issue has been resolved.

Let us know if there’s anything else we can do for you! You can always reach us at any time.

Have a wonderful day.

Kind Regards

Hi guys i bought this theme few years ago and didn’t use it due to some project delay and i forgot the username and password from which i bought it.. brief I seem to get an error when I try to save the Theme options page: /wp-admin/options.php

I get the following:

403 Forbidden Access to this resource on the server is denied!

Proudly powered by LiteSpeed Web Server Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site.

No matter what option I change/update – even if I just press save in the Theme options area, I get this area.

Front-end and so far all other sections / header builders/ pages etc all running fine guys.

Server running PHP version: 7.4.16.

Never experience this before – use a number of other themes with no issues – all with same host. Would there be something causing this that I may need to review with host? Any tests I can carry out to see if I need to change PHP versions or upgrade anything?

Thanks in advance

i only need to know how to fix this error and what is missing.. no need for full support i can see from the comments that you fixed this issue many times

Hello,

Try to disable `mod_security` on your server. It seems to block Theme Settings “save” requests. Contact your hosting provider for help.

Kind Regards

Thank you will try it..

Hi,

Is there a way to add some HTML at the top of the “shop” page? capture: https://drive.google.com/file/d/1pACfe72i66BBTzJfsJR473xHAP_qShbK/view?usp=sharing

Hello,

Yes, you can try to add your custom content directly to your shop page via Dashboard -> Pages.

Kind Regards

[14-Oct-2021 12:45:21 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/tafb9120/public_html/magicwandcompany.com/wp-content/themes/woodmart_a/functions.php on line 65 we are facing this issue in every thirty seconds which put a lot burden on server. can you please tell me why its happening after woocommerce update and wordpress update.

Hi,

Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

[17-Oct-2021 13:10:46 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/tafb9120/public_html/magicwandcompany.com/wp-content/themes/woodmart_a/functions.php on line 65 this error is showing in our error log and its regenerating every second, its happening after we update the wordpress and woocommerce

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Use the contact form on our profile page here https://themeforest.net/user/xtemos

Thank you in advance

Cuando modifico mis widget me aparece esto y los cambios no se producen cuando actualizo mi página: “El bloque «woocommerce_product_categories» ha sido afectado por errores y puede que no funcione correctamente. Compruébalo con las herramientas para desarrolladores para más detalles.”

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

the mega menu in the default demo of woodmart, where there are images in the mega menu but when i try to setup by giving them images, it does not get displayed. also the mega menu color is in white color by default but if i try to change, it does not get updated

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/

Regards

Hi, issue is that i have purchased the theme in august and now when i am trying to create an account with the same email i am using right now ukm.ppc@gmail.com and give the purchase code, it says the code has already been used. so i can neither create new account on your support plagform nor can i am able to restore any account with my email. so i am stuck and i dont know how to troubleshoot this issue

Please, send us your purchase code and we will restore your account on our website. Use the contact form on our profile page here https://themeforest.net/user/xtemos

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