26708 comments found.
Quick question. In demo bridge91 listings its shows map with no problem on your site. I have a valid maps api. It doesnt work if i put it in aoptions/general at bottom or in listings settings, OR BOTH. How can it work for you…? What is the right thing to do..? =)
Hello,
Thank you for reaching us!
Please see official theme docs on how to configure listings.
As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
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Im fully aware of the other settings…its just the thing WHERE to put google map api? There is now 2 places. None of them work. Do I need to do some change in php to make it work? Thanks
Hi,
It’s not necessary to change php files. Please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you. Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I just updated the theme yesterday and it breaks my website. I’m using a one-page layout on my site and the menus were linked to the different anchors, now all the menus are not working anymore, it can no longer detect the various anchors. Also after updating, my portfolio items display on the homepage is gone, and when I tried to go to the WPBakery editor to try to insert again, I don’t see any portfolio options. Why does the update breaks the theme ?
The plugin WPBakery is also not updated alongside the theme, why is that so ? it kept asking me to activate license code.
Hello,
Thank you for reaching us!
Please check if you have updated the latest version of the theme and its plugins, especially Core plugin. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
If you need additional help with this, we would kindly ask you to send us a mail providing your purchase code and website URL in it and our support team will take a closer look.
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hello..i use template architect firm..how to show google maps n how to edit my recipient email?
thx
Hello,
Thank you for reaching us!
To set up Google Maps on your website, see this video tutorial, as well as this one on how to embed Maps.
For more info on how to configure mail in Contact Form, see this article.
If you have additional questions or you need help, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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hi Qode, thanks for replying me..my last question..how to edit teks on our portfoilo? (about this project)
thanks darwan
Hi,
The “about this project” text is a label inside the theme (please see screenshot).
To translate/change any label inside the theme or bundled plugin please try following instructions from this article – How To Use The Loco Translate Localization Plugin. If you cannot locate some label inside the theme please try adding translation for Bridge Core plugin or other bundled plugins and search for label there.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi qode..i still can’t find menu edit description for each of my portfolio..can you tell me step by step..sorry.
thanks
Hi,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
good
Hello,
Thank you for your feedback!
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Hi There..
I have problem with my website after installing your theme.
www.*.com/:1 Access to fetch at ‘https://s-install.avcdn.net/aos/assets/prod/translations/Locale-en-US.json' from origin ‘https://www.****.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. If an opaque response serves your needs, set the request’s mode to ‘no-cors’ to fetch the resource with CORS disabled.
I am sure that my server is CORS allowed. but, it’s keep error there.. do you have any idea, what’s wrong with the theme?
Thank you
Hello,
Thank you for reaching us!
Take a look at this article on how to resolve CORS errors on your website.
If you have additional questions, or you need further help, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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contentInject.js:12099 GET chrome-extension://gomekmidlodglbbmalcneegieacbdmki/locales/Locale-en-US.json net::ERR_FILE_NOT_FOUND fetchTranslation @ contentInject.js:12099 getTranslations @ contentInject.js:12088 registerI18nLocales @ contentInject.js:12103 init @ contentInject.js:12075 create @ contentInject.js:12069 (anonymous) @ contentInject.js:23304 9526 @ contentInject.js:23308 o @ contentInject.js:23333 (anonymous) @ contentInject.js:23354 (anonymous) @ contentInject.js:23355 jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2 www.apakata.com/:1 Access to fetch at ‘https://s-install.avcdn.net/aos/assets/prod/translations/Locale-en-US.json' from origin ‘https://www.apakata.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. If an opaque response serves your needs, set the request’s mode to ‘no-cors’ to fetch the resource with CORS disabled. contentInject.js:12099 GET https://s-install.avcdn.net/aos/assets/prod/translations/Locale-en-US.json net::ERR_FAILED 404
it doesnt work.. the js files are broken link.. I think you need to fix it.. becouse of that, the elementor editor doesnt work, I can’t edit the website..
and also, I can’t use Help Center, my support already expired, and I never used it before,
Hello,
We would kindly ask you to send us a mail providing your purchase code and your website URL in it and our team will investigate this further.
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Hi, pre-purchase question : In the 407 demo, is it possible to change the size of the homepage pictures without changing the CSS (and have more than two different size)? Thank you
Hello,
Thank you for taking an interest!
Homepage on demo 407 is created using the Slider Revolution plugin, and you can change image dimensions within the slider (see this link).
For more info about Slider Revolution setup, take a look at this article, as well as official docs.
If you have additional questions, let us know.
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Hi There!
I have bought your theme a couple of days ago, but then the portfolio filter doesn’t seem to work. Whenever I clicked 1 category it just hides it for a bit (with the animation) then it goes back to show all.
Is this a known bug? Can you please help?
I can send you a screen recording if that helps
Cheers
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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HI! there is a way to order the Qode Slider? i try with date changes but don’t works. Any Ideas? Thank u so much!
Hi there,
Thank you for reaching us!
You can change the order of Slides by editing the Order field in Quick View of each slide (see this link).
If you have additional questions, feel free to submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Thank u so much! Works fine!
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I have a pre-sales question. I built a website with another theme but I may want to switch to Bridge. I would like to use the general colours and such of one of your demos. Should I start from scratch? I would like to avoid redoing the products that I already entered in Woocommerce. Thanks!
Hello,
Thank you for taking an interest in Bridge!
We always recommend installing the theme and importing demo on a clean WordPress installation. For more info on how to install Bridge theme, see this article, as well as this link about demo import.
If you don’t want to create new products, check the official WooCommerce docs about import/export of the products here.
If you have additional questions, let us know!
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Hi! I need to get rid of date and comments on Blog Compound. Please tell me how, Thanks!
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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I have multiple licenses of this theme and, since yesterday, I’m experiencing some trouble with full width blocks on my sites, even when the block is configured in full width, they are shown in grid. And is not only on new pages, but also on old pages that I haven’t changed at all. Please help.
Hello,
Thank you for reaching us!
Please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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theme registration no complete i bought theme and add purchase code and email but there is please wait and not completed
Hi there,
Thanks for writing in! Possible this article can help you here and if you need any further assistance with this we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Hi! I want to buy license for this theme. Can you tell me which demo I should look for wellness clinic & shop?
Hi there,
Thanks for writing in! Please check our landing page https://bridgelanding.qodeinteractive.com/ where you can search and brows through our different demos, so if you search for Wellness you will get a few demos that are related.
We hope this helped.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I cant use all icons from font-awesome webpage. In the theme they are not showing. For example this one:
https://fontawesome.com/v5.15/icons/volleyball-ball?style=solidHow can I integrate it?
Hi there,
Our theme is compatible with 4.7 and 5.0
And if you need a specific icon you can always add a custom icon and upload your own image of the icon.
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Am hoping to get some help for changing the link for the logo. We want to redirect people to a different URL than the home page please.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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Hi, pre-buying question. Is it possible to import the demos Websites page. It’s because i want to create my own Library Of Starter Templates For Clients. Just like this: https://wpastra.com/create-custom-library-of-starter-sites/
Hi there,
Thanks for taking an interest! Yes, the Bridge landing page is included as an option to choose which you can import.
Do let us know if you have any additional questions.
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Hi Team!
We have bought Bridge theme with regular license and using it on our website. We plan to setup a development site in parallel to our existing website for carrying out development and testing. Can we setup a development site using the same license or do we need to purchase a separate license for our development site.
Thanks!
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will help you with this.
Thanks.
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Hi! Pre-purchase question. Is it possible to copy whole pages or whole elements between the demos? For example, I want to copy whole content of ‘Pricing’ page from one demo to another. How do I do it? Is it done from WordPress directly? What if I want to copy just some elements from given page?
Hi there,
Thanks for taking an interest! Yes you can combine different pages from different demos, and this tutorial here.
Also you will be able to save templates of a specific page and add them to another demo.
We hope this helped and if you have any additional questions please let us know.
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hi, I have installed the Education demo https://bridge369.qodeinteractive.com/ but now I have a doubt: does it only work if lessons are included in the course?
My aim is to sell a course that is then taken in presence with the teacher, not online.
thanks in advance
Hi there,
Our theme is covering courses which users can purchase and download. When it comes to LMS, all payment process is going through WooCommerce, so all payment options that are offered for in WooCommerce plugin are available. Here is part about LMS from our Official Manual http://bridge.qodeinteractive.com/documentation/21-lms/
Users (students) can also enrol in free courses, or in case that the courses are not free, they need to buy the course in order to enrol in it. Of course in each course you have a set of lessons. There’s also a free preview of all courses, so the users can check what are they buying or enrolling.
You can use the following credentials to log in and check out the user dashboard and all the amazing options it provides username: test password: test
It comes with our LMS plugin which comes with all the possible course features and settings.
We hope this info will be helpful, and if there is any further question, please, let us know.
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Hi, about 24 hours ago I sent a refund request and I haven’t got a reply back. Can you please get back to me with my refund as soon as you’re able to. Thank you.
Hi there,
We are sure your refund will be handled and if you need any further information you are more than welcome to continue the conversation on your refund request or submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
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