11491 comments found.
it is not working.. < a href=’https://website.com/register/' class=’button’>register< /a> i don’t get the error…
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Hope you’re doing well and thanks for reaching out.
With respect to your query here, could you please let us know where you are encountering this error. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I have purchased Listify Re: AStoundify Plugins Question
Hi there, just few questions: I have purchased Astoundify plugins for listify and although i purchased the all in one, they dont seem to upload on my website.1: I have sent you a message as a ticket on Astoundify a few days ago and Im still waiting.
1: Can you guys have a look at my question and get back to me, as the only plugin working seems to be locations, .. 2: On home page in search field can i swap locations for regions?
Do let me know thanks…
Hope you’re doing well and thanks for reaching out.
With respect to your query here, I have logged into your site admin and the plugins that require the activation here are only the claim listings and perhaps the labels plugin which is free. Here is a screenshot of where you can insert their respective License keys: https://prnt.sc/1y4r6ua
For the labels plugin, you just need to click the labels tab and scroll below to insert the key.
Other than those two plugins I have not seen any other plugin from Astoundify other than the regions plugin which is free plugin.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
do you have features in your theme…?
1) Use Pre-set field and create custom fields, 2) configure listing page for each type, means 3) Each listing has a different separate fields
Hope you’re doing well and thanks for reaching out.
With respect to your query here, firstly, we do not have preset field and the theme is not meant to create custom fields. We however recommend using the field editor plugin to create these fields with the theme. Secondly, you can configure a listing page but it should be used across all listing types. You can not have a specific page for a certain type yet. Well this depend on the custom fields you create on the first step as you can assign fields to specific listings with that third party plugin. It is also best if you consult the plugin author on how it works.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, I have already contacted support twice and have also put in a refund request but I have heard absolutely nothing back?? I felt the promotional images for listify are completely misleading by using phrases such as ‘Drag and Drop’ and have your marketplace set up in minutes – or something along those lines. Anyway – I am not a developer and I have found this theme to be completely useless! When I followed all the instructions for setting up i viewed the site and it just looks like a blog site? And a really boring one at that – no images, no demo images – nothing! I feel completely conned! I really do hope i will be offered a refund soon because otherwise I will be getting in touch with trading standards to file a complaint for false advertising!
Hope you’re doing well and thanks for reaching out.
With respect to your query here, apologies that we couldn’t have responded earlier. Usually our company does not work on weekends hence the delays. However we have gone ahead and responded to your request. Please check it and get back to us soonest for further action.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
terrible author is not refund my addon since it said 14days refund, no reply at all and after past 14days i submit paypal refund but rejected… what a scam
i will keep following up weekly and leave a message here
Hope you’re doing well and thanks for reaching out.
With respect to your query here, kindly share the email used to make the purchase for this addon so that we can check if it is refunded or not. You can do so by getting in touch with us here:
Create a New Ticket
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
no, i never refund yet, and the create new ticket link does not work, it show only website customization and technical support, no any others option to check for refund, and you have already reject my refund with no reply and reject at paypal. how can i share my email here…? your website totally is no billing contact AT ALL!
Hope you’re doing well and thanks for reaching out.
We would still need the email you used to make the purchase with so we can trace the transaction. Due to privacy issues, I would recommend that you send it using the contact form here: https://astoundify.com/contact/.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is there a way to have a secondary listing category and a way to list languages spoken on the listing?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, am assuming you mean like a child category? Well that is possible so long as the theme is installed on a basic WordPress setup. When it listing languages in the category you can do so in the description area of the listing. Hope this is what you mean, but if I missed something be sure to clarify as well.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you for the response.
What I was referring to was having a second category listing. So if someone makes listing and say for example a listing could be in Restaurants but then also be listed in Bars.
As for the language question, I was seeing if it was possible where on the listing creation page there were be a section “Languages Spoken” and the user posting the listing would be able to check some options and it would appear on the listing.
Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, Well for the categories here you want to have a listing that can be shown on two different categories, if so then this is possible as well. When it comes to languages, this would have to include the creation of a field that will display the “Languages Spoken”. You can use the Field Editor plugin to create this field where users can choose the languages and create their listing based on that.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I want to create a marketplace connecting sellers of services (with booking calendar) and buyers. A commission is set to remunerate the administrator. Your system seems to do the job but I read in the previous comments that it is not made to set up a marketplace. Is that the case ? What is the payment solution that manages the commissions, just Products Vendor? For the reservation system, WooCommerce Bookings doesn’t seem highly rated by users, do you have another compatible solution? thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here, when it comes to having a marketplace site, we always recommend the Vendify theme. However, the listify does support this only that it happens on the backend of your site. In this case, if you want vendors/listing owners to submit their own products you’ll want to look at the WooCommerce Product Vendors plugin . See more here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I hope you’re well. I would like to know if I need to purchase third party plugins in order to get this theme working as its show in here and if so how many third party plugins do I need to buy? What are the cost? Thanks so much for your help.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well the theme comes with some standard features but if you want to add additional features such as monetization features you will require other plugins which are paid. You can check them out in this guide.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Brian, thank you for your prompt response. I’m actually looking into building a travel directory and planning on using either the classic demo or the vintage demo. Do I still need the paid plugins in order to build a site using either demo? The guide you sent is a guide to build the rentals demo and I am not interested on that demo at all. Can you please clarify if the guide you sent applies to all demos or just the rental demo? Please advise .
Best regards, Dayana
Just searched for the answers to the questions I asked above. It seems as some plugins are required but can you please help me clarify the following points.
1- WooCommerce Bookings; Is this plugin only if I want to take bookings through my site? It’s not necessary if I don’t take bookings?
2-WooCommerce Social Login; It’s only necessary if I want visitors/businesses to log in through a social media? visitors/businesses will still be able to log in through account creation?
3-Astoundify Plugin Bundle; It’s necessary only if using the jobs theme?
4-Listings Payments; It’s only necessary if I start charging for listings?
I appreciate your assistance.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well that guide applies to the rentals demo. However, you will still require plugins like the Listing Payments and Addon Bundle if you need other monetization features. These are also used in the listings theme as well but not all of them.
Don’t get me wrong, the theme will still work even without these plugins as they only add the required additional functionality.
If you don’t take bookings then no need for the WC bookings plugin. Social login is for allowing users to register or log in with social media accounts.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you!
Much Welcome and Have a good day ahead!
Hi there ! i installed Listify and entered a google map key but the map is not displayed on the search results page Could you help me ? Thank you !
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well we do have a guide that you can use to troubleshoot all your maps issues as you can see here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Great theme!
Glad to hear that it worked for you. If you do not mind we would like your support, could you please leave us a positive review and a 5-star rating on ThemeForest about your overall experience with our product? We appreciate your time and patience.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
If you do have another question in the future, please feel free to create a new ticket and it will be our pleasure to assist you again.
Hello,
Great theme! I’m looking for a travel agent site for group bookings with an online app. I’m looking for a theme with the following functionality:
website visitor to book the event or travel package online for a group booking ie hens or bucks holidays, football trips etc etc.
The main person organizing might request a package for 10-30 people. Once the booking has been placed the travel agent can set up an itinerary for the group package and various add ons that a client may request ie mini golf, ocean cruise etc. Upon entering each email address for each person attending and the travel agent has added all extras to the booking each person will be sent an invoice for their amount of the trip with the ability for them to view itenary and pay for their % in the booking. is this possible with your theme?
Thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well the listify theme can serve you well with the kind of features you are looking at here.
However some of these features will require third party plugins. For instance we use the WooCommerce Bookings to enable the bookings feature in the theme and the Listings Payments to create packages for users who would like to add their own listings. Therefore most of these are controlled by WooCommerce but it is possible to use the theme.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, A few pre-sales questions:
1. On mobile, is it possible to have the listing photos slide via swipe instead of clicking the tiny dots (individual listing photos)
2. can we breadcrumb navigation to listings? home/dining/usa…
3. On the demo of the homepage, on mobile, the toggle filter does not work. Can that be fixed?
Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, well as of now we only have that design of the slider on mobile. You can always change that but it would require more customizations which we do not currently support. I would recommend contacting a developer to have that changed.
This would be the same for the breadcrumbs issue it would require some customizations for that. However, I will go ahead and add it in our feature request section to help add it in the near future.
As for the toggle filter on mobile, it does seem to work from my end. Am not sure which device/browser you tested this on. Be sure to have the cache cleaned up as well.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, can I use your theme to create a service in which I could create a list of local companies? Something like https://clutch.co/agencies/video-production? I just woulkd like to have a list of companies with some basic informations with functionality that owner of the company could add the company by theirself. My main target are local video production companies for weddings. Best regards,
Hope you’re doing well and thanks for reaching out.
With respect to your query here, it is possible to create a listing directory of companies with the theme but to achieve that exact design would require intervention by a developer as it involves a lot of customizations.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello. I bought and install this template yesterday and I’m trying to modify the home page (named ‘Explore this city’) with Elementor. However, the next error appears: “Sorry, the content area was not found in your page. You must call ´the_content´function in the current template, in order for Elementor to work on this page”. Could you help me? How could I modify this page? If you indicate me a support email, I can send you the purchase identification code. Thank you
Hope you’re doing well and thanks for reaching out.
With respect to your query here, kindly ensure that you have installed the Elementify plugin which enables functionality of the theme with Elementor. Once done make sure you create new static pages with Elementor and this plugin but do not edit existing pages.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi There Your theme looks very good however I have a few questions. Can customers search by location i.e postcode, or town? Also how easy is it to customise and hide things on the site? I want the theme just to cater for all my restaurants/dark kitchens in the UK, I sort of want it to run like Deliveroo but just for my restaurants. I want to disable the add listing so only I can add listings to the site, is this possible. Please let me know
Hope you’re doing well and thanks for reaching out.
With respect to your query here, yes it is indeed possible for users to search listings by location or defined addresses that include city and postcodes.
It is easy to hide various items in the theme should you not need them. Additionally if there is no functionality for this we can always provide you with a workaround.
Should you not want the section for add listing not to be included in the frontend for other users you just have to hide it or remove the page from showing in the menu section.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
1. You wrote “We support Elementor (Free) and we provide ListingPro Elements. You may choose to use Elementor Pro with it’s additional widgets but we do not officially support it.”
Do you still not support elementor pro? Because it have the most wanted widgets and dynamic fields. Professional websites need more functions/need elementor pro for content. Please confirm: is your theme still not official elementor pro compatible?
2. Which elementor theme related widgets do you have? For example: Do you have login and register widget for elementor? So we can build custom header with login and register element.
3. We can build custom listng detail page with elementor pro? Or its still not possible?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, the theme is not fully compatible with the Eleementor Pro at the moment. The theme requires the Elementify Plugin should you need to use it with Elementor. The Pro version of Elementor is not supported officially.
As for the widgets it comes with these are basically those that are meant in the design of the theme such as the listing dashboard element, Listing Home element among others. We do not hat elements related to login and registration.
Well it would be possible but would require detailed customizations which we are not in a position to provide at the moment as the theme is not officially compatible with Elementor Pro.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Is this possible to move all listing to a plan, means i want to move them all to basic plan.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, this is not directly possible. I would recommend simply creating a single plan to which all users can create their listings based on it.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre-Sale Question:
1. Can I use Elementor Pro to adjust/tweak/add items on a single listing page? 2. Is there a feature to create custom fields for each different listing type?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, The theme does work well with Elementor however you will need the Elementify plugin to enable this compatibility with Elementor as it is not fully compatible. As for the field, the theme does not have a feature for this natively, however we do recommend user to make use of the field editor for WP job manager plugin to create custom fields for listings.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Do you plan to integrate with BuddyBoss?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, right now the theme is not compatible with BuddyBoss. We currently do not have this planned within our roadmap.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you. Do you offer customization services and if so would this be something you would consider taking on as custom work?
Hope you’re doing well and thanks for reaching out.
With respect to your query here, as support agents we do not offer custom work support. However I can refer you to developers via this email to which you can ask more on their scope of customizations that they do cover.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Brian/ Fernando & Team,
Just LOVING the wide range options and ease of use Listify has. My site is ALMOST done, just a few issues.
I sent a message on the “Chat” 9 days ago with 4 follow-ups since. I also made a ticket, (I know you do not work weekends) but I have not heard anything back. I know it is a long weekend in Canada and the USA and you are not around on weekends, I am praying this can be resolved so I can go live ASAP
Thanks
Hope you’re doing well and sorry for the delay.
With respect to your query here, assuming that you have gotten in touch with us here:
Create a New Ticket then be sure that we will get back to you soon to help you resolve your issues.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
resent another “ticket” as per your email request
Thanks for reaching out again.
We do recommend this forum to be used for pre-sale queries only. Be assured that we will always get back to your sent ticket within 24 hours.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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