Hi kellikelley14! If you need to remove your main menu to showing from some pages, please use this option: https://undsgn.d.pr/eSKYdy
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

nevermind, I found it

Hi kellikelley14, and thank you for the confirmation!

Hi danielts3! From here we can only see that you have something that modify the code, and add some extra sizes to the images that is not native of Uncode: https://undsgn.d.pr/L5usuw
Please try to disable extra stuff you have installed, or review the options of these extra plugins.
Moreover, we see from the code that you have also RocketLoader module from Cloudflare that should be disabled: https://support.undsgn.com/hc/en-us/articles/360000801349

Hi nvpora! Please find here the fix at the top of the page: https://support.undsgn.com/hc/en-us/articles/214092169

The patch has fixed it, thank you!

Thank you for the confirmation!

Hello xepono, sorry for the issue, however it’s hard to figure out what the problem you’re talking about is. Version 2.5.0 has been tested by all Uncode Beta Testers for several weeks and no one has never reported issues like yours, moreover now there are hundreds of users who have installed 2.5.0 and no one has found any problem. Could the issue be related to extra plugins or changes you have in the Child Theme? Could you share any link maybe to make our understanding easier? Thank you, best

solved

Hello and glad to read that Best!

facepalm simply empty the cache

Hi meilensteindigital and thank you for the confirmation!
Yes, after any theme update it’s always suggest to clear the cache to load the new files versions.

Did you checked some of these options? https://undsgn.d.pr/vZw6VH
Anyway, we see that you have some kind of cache or compression plugin that modify all the codes, please deactivate all extra plugins since cache plugins works only on the frontend as the issue you have.

Thanks heaps! It worked. I’ve deactivated all extra plugins.

Thank you for the confirmation!

Hi webicerik! The Content Slider is perfectly responsive on mobile since all the Carousel Sliders you see in our demo are based on this module (ex: https://undsgn.com/uncode/homepages/classic-agency/). The point is that it’s not supposed to work the way you expect since it’s not designed to follow the background image ratio, and this is pretty normal, please find more info here: https://support.undsgn.com/hc/en-us/articles/213459809
In case share the link to this page we can check if there is a quick code to suggest to adjust to your needs.

thank you for your response. can you check my website https://rgmobilya.com/ what can we do. thank you…

Hi webicerik! Unfortunately, there is basically nothing we can do for this scenario. Please note that if you apply the same ratio of the desktop background your contents will be cut-off (and not only part of the images), please check this video: https://undsgn.d.pr/vBrsnW
Uncode follows web-design best practises and the contents are always visible (the Heading are readable, the button clickable, etc).
The only solution you have is to recreate this slider with Slider Revolution that is packed with Uncode. This plugin has an option to scale everything on mobile, please note that later your Headings will become really small and your buttons almost non-clickable, ex: https://undsgn.d.pr/9Tiq0V

Hi BirnenHans! If you created your show with a custom design with the Posts module, you just need to insert something like “100” on the Mobile Breakpoint: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9

Thank you so much! Really appreciated!

Thank you for the confirmation!

Perfect!

Thank you again! And congrats to one of the best themes!

Thank you for the kind words!

Hi maxokc! Honestly, it’s difficult to figure out what the problem you’re talking about is. Version 2.5.0 has been tested by all Uncode Beta Testers for several weeks and no one has never reported any similar issue, moreover now there are hundreds of users who have installed 2.5.0 and no one has found any problem. Make sure you have cleared your cache, that the issue is not related to any extra plugins or changes you have in the Child Theme, in case share the link with specific indications so that we can understand what you are talking about.

Hi, thank you for a specific reply. I was looking for a problem with plugins and meanwhile managed to update theme to 2.5.0.1. Update fixed my problem. Thank you anyway.

Hi maxokc, and thank you for the confirmation!

Thank you tovbar, now we see: the problem should be the Envato iframe, since the real demo works fine outside that: https://undsgn.com/uncode/ It should depend on some restrictions due to Cloudflare, we are look into that. Really appreciate! Best

Always happy to help! And your solution to the menu seems to work, you’re awesome!

Thank you so much!!

Hi tryyyy! Please clear the browser cache as after any update “Clear cache: it is always recommended to reset your browser, possible cache plugins, and server cache when you update. Possible visual issues may occur after an update if you have old files cached, this is something easily avoided by clearing your cache after all updates.”: https://support.undsgn.com/hc/en-us/articles/214001205

Damn! That was fast! Now it works :)) Thank you very much

Thank you for the confirmation!

Hi Bama77! If you are using the Dynamic Query in the Posts module ( https://undsgn.d.pr/pq1zv3 ) the query is the original WooCommerce one for that particular context and the options of the Build Query part are not taken into account (only when you work with the Frontend Editor): https://support.undsgn.com/hc/en-us/articles/213459549
In a few words what you see it’s the native WooCommerce query (and order) for that particular page if you deactivate Uncode you should see the same. Please remember that WooCommerce offers natively various methods to order products ( ex: https://undsgn.d.pr/IGGJoH ).

Hi

Thanks so much, best support

Thank you for the confirmation!

Hi dep42! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

Hi Nellissima! For each Post Type of Uncode you have this option (both for the Single, both for the Archived), ex: https://undsgn.d.pr/WXuCuM

Hi DadaAlessandra! Please note that each update is strictly tested by Beta Testers before it’s released. 1. Do you refer that you are not able to open the Theme Options or your settings are empty? Did you clear your browser cache? Is the frontend of the website affected?

Hello! Thank you so much for your help. It was the browser cache. My apologies .. I love your theme is one of the best!

Thank you for the confirmation! Much apprecited!

Hi Bama77! Did you clear you cache properly? In case please share some screenshots since it’s really not possible to understand your scenario.

It was the cache! I’m sorry for the inconveniences

Thank you too for confirming. All the best

Hi Bama77! This was published just a few hours ago with the new Uncode 2.5.0 theme version, please find the dedicated doc here: https://support.undsgn.com/hc/en-us/articles/4407894824209
If you install the new Wireframes plugin searching for “table” there are already a few examples.

Thanks, exactly what I needed and also the product rating integration with the posts module is exactly what I needed. #Undsgn

Hi, yes this is new too! Thank you for the confirmation!