19046 comments found.
In this site’s megamenu, the alignment of the megamenu wrapper was to the right but now it’s aligned to the left. How can that be changed back? https://www.spawglass.com/
Hey,
to align mega menu to the right, please use the following custom css:
.menuo-right #Top_bar .menu > li > ul.mfn-megamenu {
left: auto;
right: 0;
}
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I like the new builder, is possible to set custom size of titles depending of the device?
Hey,
not yet but we are very close to release completely new version of the Muffin Live Builder where all such thing and even more will be possible. We promise that new Muffin Live Builder will be the most flexible and advanced builder on the market 
Best regards,
Muffin Group team
Ok i will wait them to see the new version. thanks
Sure
Hi again ETA for the new version, i want to buy your theme.
Unfortunately we do not have any ETA as new version will be released first in Beta version for tests and later final version. However, this still needs time as there is some things on our side that has to be still done.
hello. what is the best way to get support for this product? I purchased last week and made a forum comment but haven’t heard anything back…Are there other forums out there that could assist? time sensitive situation, thanks.
Hey,
from what I can see, you’ve created the topic yesterday evening https://forum.muffingroup.com/betheme/discussion/61485/changing-navbar-graphic-on-detailing-theme and my college will reply on your message soon. We do not see any other comment last week.
If you want, you can also send us private message through the contact on the right hand side at https://themeforest.net/user/muffingroup#contact
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, Is it possible to change the theme from to another while site is still live? For example; from “Robotics” to “Eco”
Hey,
sure you can. Just import any pre-built websites the same way as you did it for the first time. During the import process, you can choose if you want to reset whole database or not.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thanks. Will the existing content disappear? I want all the pages, main menu, content ext, be the same after new one added.
If you will reset the database then all existing content would disappear. If you will skip this step, you won’t lose anything.
I have a little issue. Something is wrong with the columns. Every column is in a single row, but not next to each other. I’ve tested it with 1/3 + 2/3 or I’ve put 4 columns with an images in a new row. But the images are not next to each other. Do you have an idea, what’s wrong here? Thank you.Page
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to and access to the WP dashboard.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I do purchase 2 themes from you. I try to deregister and register on another website but it is show both of my purchase code is in one website? How do i going to solve it? TQTQ
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
I have deleted a website but i forgot to deregister the theme now im unable to install on another domain any help
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Hello. I’m inheriting a neglected site with theme version 15.9 (2016) and it looks like I’m missing the dashboard to see the licensing status. We don’t have a purchase code nor access to updated files. How can I verify the licensing status? How can I check if the theme is ‘nulled’?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on the site you refer to.
Best regards,
Muffin Group team
Hi, I meant to get more license, instead I bought Support. Can I get a refund? I will purchase more licenses. Thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
My support has expired but,
After last theme update V 25.1.4
Column item – Option to use visual instead of code editor item is not working properly in Muffin Backend bulder if “Classic Editor” or “Advanced Editor Tools (previously TinyMCE Advanced)” plugin is activated. Actually, TinyMCE tools in Visual mode doesn’t appear at all and content is still in code/Text mode
Also, Visual Editor item in Muffin Backend builder doesn’t work ( as above explained ).
(WordPress Editor is working fine)
I believe most of users still use Classic Editor.
Thanks.
Here it is:
https://imgur.com/a/Zp6jxjzHey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Solved !
Great theme, fast and reliable support
Thanks to Muffin Group team
You are welcome!
I’ve just bought support license. But why your forum show “Your support has expired on: October 30th, 2017 ” ?
Hey,
please check this topic where we explained what to do to extend support period on forum.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hey, I’m setting up my client’s website and I’m trying to remove a white space between the last row of the content and the beginning of the footer. Content and footer have a colored background, and I have a white space (of about 10px) between both. Thank you!
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Where can i find the PSD Files?
Hey,
for any PSD files, please always send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact (you must be logged into Themeforest’s account).
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Does Betheme respond past 1920px?
Hey,
what do you mean exactly? Not sure what you ask for.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello!
Pre-sales question
Can I add extra tabs for single product? Example -https://themes.muffingroup.com/be/medicalshop2/product/be-face-mask-pink/
Description / Additional Information / Delivery / About Brand
Thanks
Hey,
for that you need to use 3rd party add-on for the WooCommerce that allows to add extra tabs.
Best regards,
Muffin Group team
Hello!
Pre-sales question
Can I add logos (at the bottom) in the cart sidebar?
This will display payment methods.
Hey,
yes, you can of course
Best regards,
Muffin Group team
i am intending to buy the theme and add a few features like dropdown menu.. i hope i will not be frustrated while trying to add these features
Hey,
no, it won’t be frustrated Drop-down menu creation is pretty easy.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi I want the default language of the store site template I am launching to be French and my second language is English What should I do?
Hey,
as you can see, there is no “Purchased” label next to your nickname what means that you did never bought any license of Betheme. If your client did, ask him to create an account on support forum so you can post there instead.
Thank you for understanding!
Best regards,
Muffin Group team
Hi,
We have issue on sticky header for all our site, it’s not working even the sticky header was enabled it is not staying on the top while you scroll down. Thanks
Sample website:
https://www.eatpitapita.com/Hey,
seems like there is a problem with your 3rd party plugin, WordPress Store Locator, so we suggest to start from disabling this plugin.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
We experiencing that issue also on other site that don’t have WordPress store locator. Like this site http://www.southloopmarket.com/
Hi,
We experiencing that issue also on other site that don’t have this plugin WordPress Store Locator. Like http://www.southloopmarket.com/
Thanks
Hi,
We experiencing that issue also on other site that don’t have this plugin WordPress Store Locator. Like http://www.southloopmarket.com/
Thanks
Please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
There is a TypeError happening on my website with BeTheme, WP Bakery and WP Popups. Uncaught TypeError: handler.selector is undefined. Developer of the pop up plugin suggests BeTheme should change if( handler && handler.selector.indexOf(‘lightbox’) !== -1 ){ to if( handler && handler.selector && handler.selector.indexOf(‘lightbox’) !== -1 ){ in wp-content/themes/betheme/js/scripts.js line 1412.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on it first. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
