6345 comments found.
Hi, is it possible to use the pricing section from IT Agency in another theme? Thanks.
Hello,
Which exactly “another” theme are you referring to?
Hello when i import demo mobile app on variant 4 i have missing parts on the site why? installed all plugins etc. phone is mising wrong colors of the site show up etc. please fix this as i want to use this one and be able to edit it without figuring out what went wrong.
Hello,
We already answered your question here https://help.us-themes.com/impreza/tickets/53271/
Good day! We are waiting for the functions, the choice of the site header in the WordPress and woocommerce categories. When are you planning to add this feature to your template? Thanks!
Hello,
We didn’t plan this feature yet. Please create a feature request, as we recommended before, so we could consider implementing this feature.
Hello, i’m writing in name of a client. Before buying or asking to him the purchase code i need to know if you can help me for a task. I see that each layout grid has his own ID: https://ibb.co/KzN4HWY Is it possible to write a conditional code in post_author.php where if grid layout ID is equal to “123456” i will do a custom rule? Thanks
Hello,
If you’re familiar with PHP coding, you can use the next filter to customise the query:
add_filter( 'us_template_vars:templates/us_grid/listing', 'your_function' );
function your_function( $vars ) {
if ( $vars['items_layout'] === 'xxxx' ) {
// your code
}
return $vars;
}
Unfortunately, custom coding isn’t covered by our support scope but you can hire a developer to customise grids for you.
There is an problem with the Live Editor when trying to edit absolutely positioned elements.
See your demo: https://impreza28.us-themes.com/ In the PRICING section, the PURCHASE buttons are absolutely positioned so they line up at the bottom of the columns, however they are not able to be selected in the Live Editor.
If I add a button element to a column in the Live Editor, go to DESIGN then POSITION and select Absolute from the dropdown, the button becomes unselectable.
Hello,
We’ll provide a fix in the next update. For now, please use the WPBakery Page Builder.
Thanks for the feedback!
THREE YEARS ago your reply to a client regarding Elementor was:
“Hello,
We plan to implement Elementor support in one of the next updates.
Thanks for the feedback!”
Three years later, still no Elementor but instead your own custom builder.
With that attitude I will gladly spend my money elsewhere thank you.
In “Live Mode”, in the row settings, there is no “Disable row” item, but this setting is available in “Classic mode”
I don’t use this much, but it causes confusion. In any case, you should be aware of this problem.
Thank you
Hello,
We’ll provide a fix in one of the next updates.
Thanks for the feedback!
Hi,
I just updated the theme and also the WP core and WP Bakery. The tab element (timeline) is not showing right. I asked WPBakery support about this, and they said:
The issue is because the older WPBakery Page Builder is modified by the theme author by customizing the existing elements and adding the new one's. Now when you update it, the customization made by the theme author was lost which causes the issue. You can check it with the theme author if there is any way to preserve the customization done by him with the latest version, so that such an issue can be avoided at your end.
This is how the timeline page (using Tabs element) suppose to look like – https://d.pr/i/oRM63d
This is how it looks after the update – https://d.pr/i/xgLX30
Hello,
Please provide us with a relevant URL so we could investigate the issue.
Thanks!
Do you have email that I can email the URL privately? The staging site has http authentication that I am not comfortable to share it here.
Hi, your latest theme is causing conflict with the Ultimate Addon for WPBakery. Element is not showing in the latest theme version. It was working fine in previous version.
Hello,
Please provide us with a relevant URL so we could investigate the issue.
Thanks!
Hello. When I buy Impreza theme, is it a one-time buy or a yearly subscription? Also, does the theme provide templates for portfolio sites or are portfolio plugins required?
Hello,
The license is life-time but it comes with 6 months of support out of the box that can be easily extended though. Impreza supports Portfolio pages, so there is no need to use additional plugins.
Let us know if you have further questions!
Hallo, can I install the theme multiple times for the same website, or just once? Thank you
Hello,
Each website requires a separate license.
Let us know if you have further questions!
Thnak you, but I said the SAME website. If, for instance, I need to reinstall WP or the theme, can I use it more than once?
Yes, you can reactivate the license as long as it meets license agreements.
great theme
Hey guys, quick one. Where has the ‘Responsive Options’ tab gone on column settings? I used this a lot. Please explain how to continue using this feature if it has been modified or moved. Thanks in advance. Matt
Hello Matt,
Go to Theme Options > Advanced and turn off the “Columns Layout via CSS grid”
Let us know if you have further questions!
That worked great thank you!!
Another problem. I am using this code for fonts size, it allows fonts to be set in pixels. This works with the regular editor, but does not work with the Live editor
if ( ! function_exists( 'am_tiny_mce_font_size' ) ) {
function am_tiny_mce_font_size( $initArray ){
$initArray['fontsize_formats'] = "8px 9px 10px 11px 12px 13px 14px 15px 16px 17px 18px 19px 20px 21px 22px 23px 24px 25px 26px 27px 28px 29px 30px 31px 32px 33px 34px 35px 36px";// Add as needed
return $initArray; }
}
add_filter( 'tiny_mce_before_init', 'am_tiny_mce_font_size' );
Hello,
We’ll provide a fix in one of the next updates. Thanks for the feedback!
hello,
is there an addon for Visual Composer or WPBakery to build an content layout with featured image align left or right? look at the printscreen:
https://prnt.sc/20s2zc5example grid: https://prnt.sc/20s4epn
Hello,
You can use Text Block element of WPBakery to create this floating image, please see this: http://somup.com/crXZ2i0Ywu
Let us know if you have further questions!
Hello, Big and obvious request for future releases. It is very difficult to edit large texts in the Live Editor, as the left-side editor is very narrow.
Please! consider creating pop-up window for the text editor, or consider expanding (enlarging) the left pane so that developers can adjust the width of the pane
Thanks!
Hello,
You can use Full Screen feature of the editor https://prnt.sc/20s0jze
Let us know if you have other questions!
Yes thank you. Forgot about this button 
In any case, manually adjusting the width of the left panel would not be superfluous. Thanks!
How can I create a toggle row that can show post grid when click the row? The grid element is working but I want to put it in row/inner row which can be toggled on click.
Hello,
Use Accordion element of WPBakery Page Builder to show/hide the Grid.
Let us know if you have further questions!
Just updated my impreza theme to version 8.3.5, But i am unable to activate the WP Rocket plugin. Any help here?
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Hi, can I purchase one product and then build many site.
Hello,
Each website requires a separate license.
Let us know if you have further questions!
What is going on. Yesterday I came in to buy this theme, it was not found. I taught it was removed from theme forest. Only to come back today and its on. now I have bought bimber theme. What a mess!
Hello,
Unfortunately, Impreza theme was temporarily hidden on the ThemeForest marketplace by a mistake.
