Hi,

First of all thanks for liking and using the Porto WP theme.

Please read and follow the instructions given here by the WPML support: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/#registering-simple-widgets

https://wpml.org/forums/topic/translate-porto-widgets-from-wp-bakery-builder/

Thanks.

Thank you p-themes. My issue is solved. Being Porto such a complete theme, it is a pitty to miss this small but important translation detail in the documentation. To help buyers not spending time, I suggest you mention a notice and an example in your documentation. The exact answer with an example is in this WPML page:

https://wpml.org/documentation/translating-your-contents/page-builders/how-to-register-page-builder-modules-and-theme-options/

So for example for a porto_info_box element with a title filled in, the code will be:

<wpml-config> <shortcodes> <shortcode> <tag>porto_info_box</tag> <attributes> <attribute>title</attribute> </attributes> </shortcode> </wpml-config>

warm regards, keep up the good work !

Hello, @arisrep,

Thanks for your suggestion, we will consider your suggestion with future upcoming updates of the theme.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 17/05/2021. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @adriboixet,

You have to unregister your license and then try again.

Please read our very latest announcement here: https://ptheme.zendesk.com/hc/en-us/articles/4404831432337-Announcement-for-Porto-WordPress-purchased-Clients-regarding-License-Reset-

Reset link: https://www.portotheme.com/support/reset-sites/

Regards, P-THEMES.

Hello, @fencemartindia,

You have to unregister your license and then try again.

Please read our very latest announcement here: https://ptheme.zendesk.com/hc/en-us/articles/4404831432337-Announcement-for-Porto-WordPress-purchased-Clients-regarding-License-Reset-

Reset link: https://www.portotheme.com/support/reset-sites/

Regards, P-THEMES.

Sorry, it could not connect to the Porto API server. Please try again later.

Hello, @hanymohamed,

I have reset your purchase code, now you can use the same purchase code for the registration of your theme.

And for the future: Please read our very latest announcement here: https://ptheme.zendesk.com/hc/en-us/articles/4404831432337-Announcement-for-Porto-WordPress-purchased-Clients-regarding-License-Reset-

Reset link: https://www.portotheme.com/support/reset-sites/

Regards, P-THEMES.

Hello, @akramshek17,

First of all, thanks for showing your interest in Porto WordPress

I am sorry but I do not have any info for it, and there is no discount on the theme for now, so you have to purchase it on its regular price.

Regards, P-THEMES.

Hi,

Sorry to say that but this is not our theme issue, this is how the contact form 7 plugin works, you have to try with some custom code to achieve your desired…

I do not agree with that. When using a different theme, Ajax sending works fine. I tested it with a different theme.
Regards

We solved the problem by using a different forms plugin.

Sound’s Good!!!
That you have managed to solve the issue by yourself

Hello, @born2excite,

Please watch and follow the instructions showing in this video I have created for you: https://streamable.com/d2d91u

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 22/11/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Thank you!

You’re Most Welcome!!

its still shows this massage

This code was already used in another site. One standard license is valid for only 1 website. Running multiple websites with a single license is a license violation according to Envato license terms. If this is a valid case, please reset your purchase codes through here or contact us with your site url.

Please check and reply me please fast

Hello, @instantsolution,

I have again reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @blackflysslovakia,

I have found and whitelisted your IP, Please reactivate your theme again now and then try to update the theme, I am sure you will not finds this issue anymore.

Regards, P-THEMES.

Hello, @mdigitalsolmf,

Thanks for your suggestion, I am forwerding this to our development department for considering to create more demos with the future upcoming updates of the theme. Thanks for your understanding.

Regards, P-THEMES.

Hello, @SQLGuru,

If you want to change the image on Mobile, then you can achieve it using WP Bakery Column Options, You have to hide the Desctop column on mobile and vice versa and set 2 columns separately…

And please contact us via our support system for further help.

Regards, P-THEMES.

Thank you for the reply!

This is the restaurant demo that was imported and the background image is associated to the row, which makes life a little difficult as I am unable to change the visibility on a row. Is there perhaps an easy CSS workaround?

Hello, @SQLGuru,

No, Sorry to say that but this is not possible with small Custom CSS, because there is a content on it and it a particular height as well, so if we set the image as contain using Custom CSS then it neglect the height and the a large empty space will create and lets suppose we also remove that gape using Custom CSS then what about the text on it, we have to set that text small with Custom CSS as well properly and finishing and responsiveness on mobile version etc, so its not simple, but if still if you want to go with CSS, then we can help you with the possible ways, for that you have to make your site live and contact us via our support system with your site WP Admin Login details so that we will check it on your site and help you out with possible ways.

Regards, P-THEMES.

Hello, @macbeck,

Actually, the Resume template is the One Page template/Demo, and when you go to WP-Dashboard >> Pages, you will find only the home page and the sample page, so then edit the home page you will find WP Bakery Element “Porto Floating Menu” so basically the floating menu is made using the Porto Floating Menu element, so you have to edit the element and change the URL as per your requirements, and the floating menu on site other pages like, Blog or Post is coming from the Blocks, so go to WP-Dashboard >> Blocks and finds and edit the Menu Block and change the Links/URL’s as per your requirements.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 31/07/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

No Problem. I was using Elementor instead of WP Bakery. And that was the Problem. With Bakery, everything works fine.

So: DO NOT USE ELEMENTOR WITH CV!

Sound’s Good!! That your issue is resolved now and it is working fine with Elementor too for me

Hello, @gvpbits,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Regards, P-THEMES.

Hello, @it-in-time,

I have reset your purchase code, now you can use the same purchase code for registration of your theme and you have to reactivate your theme again now and then try to update the plugin, I am sure you will not finds this issue anymore and if yes then please contact us via our support system with your site WP Admin Login details so that we will help you on solving your issue.

Regards, P-THEMES.

Hello, @iamlcm,

I am sorry but I am unable to see your provided screenshot, please share the screenshot via this site: https://postimages.org/

And please note that if you imported the WP Bakery version of the Demo and trying to edit the content via Elementor page builder then it will mess up your site and always show you the shortcodes, and wise versa for all the page builders, so you should have to edit the content via same page builder with which you have imported the Demo.

Regards, P-THEMES.

Hello, @Beshoj,

Can you please share your live site URL with me here so that I’ll check and help you out with Custom CSS for fixing this issue.

Regards, P-THEMES.

Yes, here is it: https://adawliahshop.com

Hello, @Beshoj,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.

.porto-radio .porto-control-label::after {
    border: 6px solid green !important;
}

Regards, P-THEMES.

That’s work !

Thanks !

You’re Most Welcome!!

Hello, @Joaquim_,

Please read and follow the instructions written in this article: https://ptheme.zendesk.com/hc/en-us/articles/360020799098--35-Unable-to-change-color-settings-or-Setting-from-Theme-Options-Cache-Problem

And the cache folder you are talking about is not because of the theme but it might be because of any plugin, so you can simply delete that folder by right-click it.

Regards, P-THEMES.

Hello, @livrariaJesus,

I have just checked your search result page and do not finds such issue, please see this screenshot: https://postimg.cc/684mk5p7 it must be the cache issue at your end nothing else.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 25/07/2021. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @AnnaBccc,

First of all, thanks for showing your interest in Porto WordPress

No, sorry to say that but by default, WooCommerce does not provide this functionality, so you should have to use any third-party plugin, which better meets your requirements.

Regards, P-THEMES.