13762 comments found.
Hi , I’d like to import Restaurant Demo but I’v got message Error accessing file for download: cURL error 35: SSL connect error. Could you please help me ? urgent thanks..
Hi,is there any solution for this problem yet? thanks
Hi,
Sorry for my late reply!
Could you please refer to this post – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo and import the demo manually?
If you would like us to import it for you, please start a thread on our support forum – https://kriesi.at/support and attach temporary FTP and WP admin logins in private content field 
Regards, Yigit
There are too many bugs on this theme. When I save my work, the blocks disappear. Impossible to create a page. I wasted all my time and I need to buy another theme urgently.
Hi,
Thanks for contacting us!
That issue occurs when there is broken HTML on the page. Please make sure to use valid HTML on your page. Strong tag is one of the most wrongly used HTML. Please see following for correct use
<strong>Here is my strong text</strong>
If that does not help, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins so we can look into it 
Regards, Yigit
Hello, is there any way for inserting dinamically in text box the page title?
Hi,
Thanks for contacting us!
Please add following code to bottom of Functions.php file of your child theme ( https://kriesi.at/documentation/enfold/child-theme/ )
function av_title_sc( ){
$page_title = "<h1 class="page-title">". get_the_title() ."</h1>";
return $page_title;
}
add_shortcode( 'av_page_title', 'av_title_sc' );
and insert [av_page_title] shortcode into your content where you would like to display page title 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Suddenly all pages show a message like ‘this element was disabled in your theme settings’. What does that mean?
Hi,
Thanks for contacting us!
Please go to Enfold theme options > Performance tab and choose to “Always load all elements” in “Disabling of template builder elements”.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Is there any way to increase or decease caption background frame width ?
Hi,
Thanks for contacting us!
Could you please post a screenshot and show the changes you would like to make? You can upload your screenshot on imgur.com and post the link here 
Regards, Yigit
Hey. What’s the difference in 4.8.8.1? There’s no changelog posted.
Hi,
Thanks for contacting us!
We have updated our ThemeForest page. You can also find change log on our documentation page – https://kriesi.at/documentation/enfold/changelog/ 
Regards, Yigit
Hello, I’m using the “Enfold-Gym” Theme for WordPress, and since I haven’t uploaded the PHP (Actually 7.4) I never had problems with YouTube video (but I had with Caldera Forms). After the upload to the 7.4 php version, all the YouTube video incorporated are not visible; looking the version I see that is installed the 4.5.1… this problem will be solved if I buy the lastest version? Please help me, tnx (I can’t join the support because the 4.5.1 version wasn’t buy by me)
Hi,
Thanks for contacting us!
Currently there is no issue regarding YouTube videos so it should be related to using older Enfold version. Though, I am not sure I understand what you mean by “YouTube video incorporated”. Could you please elaborate?
Regards, Yigit
Hello, it looks like we cant get updates – “Theme Updates No Updates available. You are running the latest version! (4.7.6.4).” Whereas the latest is way pass this. Whats the best way to go through this please?
Hi,
Thanks for contacting us!
Could you please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and make sure that you have enabled all required tokens? If you are, please try using this plugin and check if that helps – https://www.envato.com/lp/market-plugin/ 
Regards, Yigit
thx the envato plugin worked, cheers
I show the thread of conversation again and I am awaiting your response
Hi
How could I tag the page titles in “h1”
The site is: https://cursos-tpc.es/. Example: https://cursos-tpc.es/cursos-tpc-20-y-6-horas/tpc-albanileria/
I am awaiting your response
Thanks in advance
Regards
Hi,
Thanks for contacting us!
Sidebar navigation shows up on nested pages automatically. Please make sure “Page Sidebar navigation” option is enabled in Enfold theme options > Sidebar Settings 
Regards, Yigit
Thanks! But…I am sorry but I don’t see the relationship 
We would like all the pages of the site to have their titles in h1. In the example page it would be: “h1” TPC-ALBANILERIA ”/h1*” and so should be displayed by the source code of the URL.
I am awaiting your response
Thanks in advance
Regards
P.D. I notice that it did not show the h1 tags
Could you answer me?, please
Hi,
Would you like to change Li tag into H1 tag in side navigation menu? If so, you would need to write a custom walker class for “avia_sidebar_menu” function located in functions-enfold.php file.
If you would like to display current page title in H1, you can simply go to Enfold theme options > Header and choose to display title in “Header Title and Breadcrumbs” field.
I hope I understood correctly this time 
Regards, Yigit
Thanks Yigit
The second option, ssolves the indicated problem.
Regards
Hi, Why I follow all steps in your documentation to import a Shop demo, but it does not look like on the live site??? I am not saying about the product images!!! When I try with an older version of Enfold (4.7) with old WooCommerce (3.6.3) and old Wordpress(5.2.2), the Demo import works perfectly 100%! But Demo import does not work correctly with the latest Enfold(4.8.8) on Wordpress 5.8.2 & WooCommerce 5.1.2
Hi,
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin and FTP logins in private content field so we can look into it? 
Regards, Yigit
Hi,
Can you tell me what causes that issue?
I want to solve it by myself because I am working with the theme on the localhost (on my local PC).
Thanks.
Hello? Can I get your support???!!!
Hi, why do you not answer??? Is it the way you support the customers that purchased your theme?!!! No reply for 24 hours!!! Cannot understand!
Hi,
It is difficult to tell without seeing the issue and we only provide support through our support forum that is why I kindly asked for you to start a thread on our support forum 
Please make sure PHP ZipArchive Extension is enabled and server requirements are met – https://kriesi.at/documentation/enfold/hosting-requirement/.
Alternatively, you can try importing demos manually by referring to this post – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Regards, Yigit
Hi, I use function av_breadcrumbs_shortcode( $atts ) { return avia_breadcrumbs(array(‘separator’ => ’/’, ‘richsnippet’ => true)); } add_shortcode( ‘av_breadcrumbs’, ‘av_breadcrumbs_shortcode’ ); for av-breadcrumbs short code. after i update to 4.8.8 my theme is broke until i remove this code above. i need this code for breadcrumbs
Hi,
Thanks for contacting us!
Please change your code to following one
function av_breadcrumbs_shortcode( $atts ) {
return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '/', 'richsnippet' => true ) );
}
add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
The latest update of the theme makes some of my websites crash: critical error. PHP-version etc are fine (7.4 or higher).
Hi,
Thanks for contacting us!
Issue is caused by an error in Dutch language files. Please download corrected language files here – https://www.mediafire.com/file/i3mgmj4xjrz1vdw/nl_NL.zip/file and upload them inside /wp-content/themes/enfold/lang/ folder via FTP. If you would like us to update the files for you, please start a thread on our support forum – https://kriesi.at/support and attach FTP logins in private content field 
Regards, Yigit
Wow, I would never thought of that. Thanks.
Unfortunately, on some sites there’s still a critical error. Or pages are empty (header and footer are visible).
Hi,
Could you please update Enfold to the latest version 4.8.8.1? There was an translation error in Dutch language files which caused that issue but we have fixed it and included it in Enfold 4.8.8.1. Sorry for the inconvenience!
Regards, Yigit
It is updated, including the language files. But still a critical error and empty pages.
Hi,
Could you please enable WP debug mode – https://wordpress.org/support/article/debugging-in-wordpress/ and share the error?
Regards, Yigit
Fatal error: Uncaught Error: Call to undefined function avia_breadcrumbs() in /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold-child/functions.php:55 Stack trace: #0 /var/www/vhosts/domain.com/httpdocs/wp-includes/shortcodes.php(356): av_breadcrumbs_shortcode() #1 [internal function]: do_shortcode_tag() #2 /var/www/vhosts/domain.com/httpdocs/wp-includes/shortcodes.php(228): preg_replace_callback() #3 /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php(548): do_shortcode() #4 /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/textblock/textblock.php(355): ShortcodeHelper::avia_apply_autop() #5 /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(1274): avia_sc_text->shortcode_handler() #6 /var/www/vhosts/domain.com/httpdocs/wp-includ in /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold-child/functions.php on line 55
Hi, suddenly the magazine element shows the author and the category in the meta data although it’s deactivated in the element settings and the theme options!!! Why? What happened and how to fix that issue?
Hi,
Thanks for contacting us!
Please go to Appearance > Editor and edit enfold/config-templatebuilder/avia-shortcodes/magazine/magazine.php file and replace its content with – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_8/alb/magazine.php.
If you would like us to update the file for you, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field 
Regards, Yigit
Hello, just installed a fresh copy of wordpress and I install the theme, however I got the error “Download of files for dem Medical demo didnt work! You might want to try reloading the page and then try again.” I have tried to install the Medical demo and gym demo all giving the same error. I have reloaded the page multiple times with no result. Please what can be the cause.
Also, can the theme be installed on multiple domains using the same license?
Hi,
Thanks for contacting us!
1- Please contact your hosting provider and make sure PHP ZipArchive Extension is enabled on your server.
2- No it cannot. Each domain requires a separate license.
Regards, Yigit
Thank you very much. Enabling PHP ZipArchive Extension on my server made the demo import work seamlessly.
Hi,
Great!
Let us know if you have any other questions and enjoy the rest of your day 
Regards, Yigit
Hi
How could I tag the page titles in
? Currently in
The site is: https://cursos-tpc.es/. Example: https://cursos-tpc.es/cursos-tpc-20-y-6-horas/tpc-albanileria/
I am awaiting your response
Thanks in advance
Regards
Hi,
Thanks for contacting us!
Sidebar navigation shows up on nested pages automatically. Please make sure “Page Sidebar navigation” option is enabled in Enfold theme options > Sidebar Settings 
Regards, Yigit
Hi Yigit,
Thanks! But…
I am sorry but I don’t see the relationship 
We would like all the pages of the site to have their titles in h1. In the example page it would be: “h1” TPC-ALBANILERIA ”/h1*” and so should be displayed by the source code of the URL.
I am awaiting your response
Thanks in advance
Regards
P.D. I notice that it does not show the h1 tags
Could you answer me?, please
Hi, latest version messed up the ‘magazine’ media container. I have date, author and categories off but it still is showing. Latest WP as well. see it at pleinairbc.com
Hi,
Thanks for contacting us!
Sorry for the inconvenience! Please go to Appearance > Editor and replace the content of /enfold/config-templatebuilder/avia-shortcodes/magazine/magazine.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_8/alb/magazine.php
If you would like us to update the file for you, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field 
Regards, Yigit
That did the trick. Thank you very much!
I posted this in a recent thread, but haven’t received a response, so I’m going to ask it again. I hope to get a reply soon.
Hello,
Even though I set the Grid Row to “No Border”, the border is still displayed. How can I remove the border?
I think this is related to the problem I had the other day, so I’ll ask here.
Thank you.
Hi,
Thanks for contacting us!
I searched our forum however I could not find your thread.
Please try adding following code to bottom of Quick CSS field in Enfold theme options > General Styling tab#after_section_1, #after_section_2, #after_section_3, #after_section_4, #after_section_5, #after_section_6 {
border: none;
}
Regards, Yigit
hello,
The method you showed me was useful for removing the border of the color section I asked about the other day, but it did not remove the border of the grid row. Is there any other better way?
Hi,
Excuse me, you can replace the code with following one#after_section_1, #after_section_2, #after_section_3, #after_section_4, #after_section_5, #after_section_6, #after_grid_row_1, #after_grid_row_2, #after_grid_row_3, #after_grid_row_4, #after_grid_row_5 {
border: none;
}
It would target both sections and Grid Rows
Regards, Yigit
Thank you very much!
The border has disappeared. I’m happy with the increased flexibility of the layout.
Best Regards, golpo.
Hello.
I was told how to remove the border of the grid row, but now the arrow in the color section “Display a small arrow that points down to the next section” is no longer visible.
I want to enable both “No Border” in the Grid Row and “Display a small arrow that points down to the next section” in the Color Section. I don’t want either of them to be disabled.
Please let me know how to solve this problem.
Thank you.
Addendum:
The current Quick CSS looks like the following.
after_section_1, #after_section_2, #after_section_3, #after_section_4, #after_section_5, #after_section_6, #after_grid_row_1, #after_grid_row_2, #after_grid_row_3, #after_grid_row_4, #after_grid_row_5 {
border: none; }
Oh, the CSS isn’t reflecting correctly!
The current settings are the Quick CSS that you taught me yesterday.
I’m waiting for your reply, but I can’t get any more support?
Is enfold php 8.1 compatible at this time? Please advise. Thank you.
Hi,
Thanks for contacting us!
Enfold is compatible with PHP 8 so there should not be any issues however we have not tested it on 8.1 yet.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Hi, do the templates come with the demo content…photos etc? Looking at buying the Enfold construction template.
Hi,
Thanks for contacting us!
Yes, all demos except for the default one ( https://kriesi.at/themes/enfold/ ) come with demo content including photos 
Regards, Yigit
Hello! Question about contact forms. Are messages left on these forms saved in the database? And how do you set it up? It is difficult to search the technical support forum, but I could not find how to ask my question there. Your technical support is strange. That is why I am asking here. Thanks for the future reply.
Hi,
Thanks for contacting us!
No they are not. Would you like to store the messages sent from the contact form? If so, we would recommend – https://wordpress.org/plugins/flamingo/ plugin as an extension to – https://wordpress.org/plugins/contact-form-7/ plugin 
Regards, Yigit