5230 comments found.
There’s a bug in your UT Portfolio plugin in version 4.9.2.4, when used in PHP 8, which renders the portfolio plugin completely broken and unusable.
Here’s the error message and stacktrace: An error of type E_ERROR was caused in line 1719 of the file /www/wp-content/plugins/ut-portfolio/classes/post-types/class-portfolio-manager.php. Error message: Uncaught TypeError: Cannot access offset of type string on string in /www/wp-content/plugins/ut-portfolio/classes/post-types/class-portfolio-manager.php:1719 Stack trace: #0 /www/wp-admin/includes/template.php(1395): UT_Portfolio_Manager->meta_box_content(Object(WP_Post), Array) #1 /www/wp-admin/edit-form-advanced.php(688): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post)) #2 /www/wp-admin/post-new.php(75): require(’/www/...’) #3 {main} thrown
Will there be an update to the plugin soon, which adresses this?
Hi,
that error is not connected to the portfolio front end. Its just an e-error which does not harm the lifecycle but yes, it should not occur. If the front end is broken, please open a ticket in our support forum.
There is a support expired area where you can post without the need of a valid support status. We will then check everything.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
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Hello, I have already purchased this theme and installed it but now my website is opening too slow. Can you please help me?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
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Hi, I have a Pre sales question about Brooklyn template: is it possible to have PSD files (only for #36 Brooklyn Sushi) in addition to the theme? I need them to do a site simulation for my client…
Hi,
I’m afraid we don’t have any PSD Files here sorry
Best UT
Hello I have a problem with the menu and the sub-items. If I create a menu item for the shop page and create menu sub-items for the product categories, the menu behaves incorrectly. When I click on the shop item, the menu expands showing me the categories but in the meantime it loads the new page by going to the shop page. I therefore do not have the possibility to choose a category directly from the menu. How to solve?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
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Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
I have a problem with the Shortcodes by United Themes plugin. When the site is active it goes very slow, the pages open after 15 seconds, but deactivating it the site is fast. I kindly ask for support on this
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
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We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Hola estoy intentando de poder instalar la demo 42 pero me ha sido imposible, me arroja error “Could not save demo xml. Please make sure PHP “XML” and “fileinfo” extension are active.” y revisando todas las demos me da el mismo error. He intentado ver su foro pero no entiendo y he seguido la documentación y tengo bien configurado Brooklin, favor su ayuda en poder solucionar el error para poder agregar la demo 42 que me intereza.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
thanks for everything you do.
.
Hi, and nice job here i wonder if there is any demo for the backend to see before i buy? thank u
How do I remove the text hover in Grid Gallery Portfolio that contains the caption from images?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
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Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
hi.
ich würde gerne einen schneebericht auf einer homepage einbinden und um es datenschutzkonform umzusetzen, würde ich gerne diesen schneebericht in eine lightbox packen.
dann kann ich dem besucher vorher sagen, wenn du darauf klickst, dann werden die und die daten geladen.
der inhalt wird über einen eingebunden javascript link eingebunden. gibt es da eine möglichkeit, die das theme von haus aus kann, oder müsste ich nach einem plugin suchen?
danke für info und vg tom
Hi,
das Theme besitzt zwar eine Lightbox aber diese eignet sich nur bedingt zum Einbetten von Iframes. Ich würde Dir hier eher ein Pluhin empfehlen. Eine Empfehlung für ein spezifisches habe ich jedoch leider nicht.
Grüße United Themes
Hi there! Where can get get (or buy) additional Showcase (portfolio) layout options? Looking for more options to place text with the image.
Disregard this, thank you!
“When sharing the website on mobile devices” you get a slogan about dogs, how to change it???
Hi,
please us a plugin such as Yoast SEO and then adjust the Open Graph Settings for your pages. That should solve the issue.
Note that sharing URL are cached and you have to check i your new settings apply wih a tool such as https://developers.facebook.com/tools/debug/
Best UT
Hi!
I’ve imported the pre built website #43 Brooklyn Light Edition and somehow it takes too long or it won’t load at all the homepage or any other page. Then upon further troubleshooting when i disable the Shortcodes by United Themes plugin then the site loads faster and i can see the homepage BUT there are modules dependent on the plugin that are not functioning.
Need you guys to help me out on thiis one as I think this is a plugin issue?
Thank you!
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Hi,
I am trying to import the demo # 18, the dentist demo. The demo process is showing 100% complete message with green signal but the homepage is showing nothing. I have tried to reset it with wp reset plugin and then imported the demo # 2 for testing but its also not displaying the homepage. I have tried the reset again and importing the dentist demo again but nothing!
Can you please check and see whats the issue and help me importing the Dentist demo of the theme?
I have submitted a ticket to your support already sice a day ago, but didn’t got any answer yet!
Hi,
you openen a support ticket 52 Minutes ago, where did you post the initial request? However, you will recieve an answer to your ticket very soon.
Best UT
I opened a ticket yesterday and then again today. i think the ticket from yesterday, got opened somewhere on the wrong place.
Any updates? Can you give us the date?
Hi,
what klind of update are you looking for?
Best UT
Hey, I have procured this theme. I used a licence on my test server, now I have moved to my main server by deregistering my old server, inspite of deregistering the license it says License already registered with different server. How do I fix this? I need to go live tomorrow please do help
Hello United Themes! I just purchased a Brooklyn License with 12 months of support on Nov 30, 2021. I urgently need to log a question on your technical support forum however, it indicates my support is expired. My user name is MuzeAdmin. Not sure if I should post my Item Purchase Code here as proof of my purchase.
Hi,
please check back with the forum.
Best UT
Thank you!
Any updates?? Thanks
Hola, acabo de comprar la plantilla y cuando subo el tema en wordpress me sale este mesnaje: El enlace que has seguido ha caducado. Me pueden ayudar por favor. gracias
Hello, I just bought the template and when I upload the theme in wordpress I get this message: The link you have followed has expired. Can you help me, please. Thank you
Hi,
please make sure you only upload the inner brooklyn.zip or upload the theme manually:
https://knowledgebase.unitedthemes.com/docs/basic-wordpress-installation/Best UT
Thanks, another question. How can I change the loader overlay?
Hi,
you can manage it in Theme Options > Advanced > Manage Preloader.
Best UT
How can I change the color of the footer where the cookie policy, legal notice, blog, etc. go
Hello, when I search my website in google and click I get this message now: There has been a critical error on this website.
Learn more about WordPress diagnostics.
can you help me.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free (you need an active support subscription) and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Renew Premium Support
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
Thank you very much
UNITED THEMES™ Team
Hello, the contact form does not work. Can you help me with that?
As written, please contact us in our forum if you need support. This area here is for presale questions only.
Best UT
Hello, How can I edit “Let’s work together!” section just above the footer in UX Designer demo 45 theme.
Hi,
this is a content block since its a repeating element on all pages. Check Content Blocks in your Dashboard.
Best UT
