Hi,

Thanks for contacting us!

Could you please try updating the theme using – https://www.envato.com/lp/market-plugin/ plugin?

Regards, Yigit

Hi Jim,

Thanks for contacting us!

Envato has updated their API and replaced API keys with Personal Tokens. We have implemented updated API in Enfold 4.5 so any version older than that requires a manual update first. You can refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.8.1.

Please contact the person who has purchased the theme for you and request your Personal Token and updated theme files from them. If that is not going to be possible, I am afraid you would need to purchase a new license to have access to theme files.

Let us know if you have any other questions and enjoy the rest of your day

Regards, Yigit

Hi,

Thanks for contacting us!

Yes it does and there are many Enfold users using Polylang plugin to make their website a multilingual one. However it is not one of the official compatible plugins.

In your case, we would recommend WPML. If you use WPML, you would be able to change theme options per language and will be able to set separate cookie consent window, header and footer information.

I hope that helps! Let us know if you have any other questions and enjoy the rest of your day

Regards, Yigit

Hi,

that sounds like “Yes, but No”.

Is it possible with Enfold to build a multilingual website?? (A multilingingual website has: - language specific footer/socket and widgets - language specific GDPR/cookie declaration

You told several users in your forum that it can be done. Can it be done?

kind regards MM

Hi,

Thanks for contacting us!

If you have HTML of the template you would like to import, you can simply switch to default editor and paste it in text tab. If you have shortcodes, you can paste them into Code Block element of Advanced Layout Builder.

If that does not help, please elaborate

Regards, Yigit

Hi,

Thanks for contacting us!

Could you please start a thread on our support forum – https://kriesi.at/support and share a link of your website so we can look into it?

Regards, Yigit

Hi,

Sorry for my late reply!

Could you please refer to this post – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo and import the demo manually?

If you would like us to import it for you, please start a thread on our support forum – https://kriesi.at/support and attach temporary FTP and WP admin logins in private content field

Regards, Yigit

Hi,is there any solution for this problem yet? thanks

Hi,

Sorry for my late reply!

Could you please refer to this post – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo and import the demo manually?

If you would like us to import it for you, please start a thread on our support forum – https://kriesi.at/support and attach temporary FTP and WP admin logins in private content field

Regards, Yigit

Hi,

Thanks for contacting us!

That issue occurs when there is broken HTML on the page. Please make sure to use valid HTML on your page. Strong tag is one of the most wrongly used HTML. Please see following for correct use

<strong>Here is my strong text</strong>

If that does not help, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins so we can look into it

Regards, Yigit

Hi,

Thanks for contacting us!

Please add following code to bottom of Functions.php file of your child theme ( https://kriesi.at/documentation/enfold/child-theme/ )

function av_title_sc( ){
    $page_title = "<h1 class="page-title">". get_the_title() ."</h1>"; 
    return $page_title;
}
add_shortcode( 'av_page_title', 'av_title_sc' );

and insert [av_page_title] shortcode into your content where you would like to display page title

If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support

Regards, Yigit

Hi,

Thanks for contacting us!

Please go to Enfold theme options > Performance tab and choose to “Always load all elements” in “Disabling of template builder elements”.

If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support

Regards, Yigit

Hi,

Thanks for contacting us!

Could you please post a screenshot and show the changes you would like to make? You can upload your screenshot on imgur.com and post the link here

Regards, Yigit

Hi,

Thanks for contacting us!

We have updated our ThemeForest page. You can also find change log on our documentation page – https://kriesi.at/documentation/enfold/changelog/

Regards, Yigit

Hi,

Thanks for contacting us!

Currently there is no issue regarding YouTube videos so it should be related to using older Enfold version. Though, I am not sure I understand what you mean by “YouTube video incorporated”. Could you please elaborate?

Regards, Yigit

Hi,

Thanks for contacting us!

Could you please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and make sure that you have enabled all required tokens? If you are, please try using this plugin and check if that helps – https://www.envato.com/lp/market-plugin/

Regards, Yigit

thx the envato plugin worked, cheers

Hi,

Would you like to change Li tag into H1 tag in side navigation menu? If so, you would need to write a custom walker class for “avia_sidebar_menu” function located in functions-enfold.php file.

If you would like to display current page title in H1, you can simply go to Enfold theme options > Header and choose to display title in “Header Title and Breadcrumbs” field.

I hope I understood correctly this time

Regards, Yigit

Thanks Yigit

The second option, ssolves the indicated problem.

Regards

Hello? Can I get your support???!!!

Hi, why do you not answer??? Is it the way you support the customers that purchased your theme?!!! No reply for 24 hours!!! Cannot understand!

Hi,

It is difficult to tell without seeing the issue and we only provide support through our support forum that is why I kindly asked for you to start a thread on our support forum

Please make sure PHP ZipArchive Extension is enabled and server requirements are met – https://kriesi.at/documentation/enfold/hosting-requirement/.

Alternatively, you can try importing demos manually by referring to this post – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Regards, Yigit

Hi,

Thanks for contacting us!

Please change your code to following one

function av_breadcrumbs_shortcode( $atts ) {
    return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '/', 'richsnippet' => true ) );
}
add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );

If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support

Regards, Yigit

It is updated, including the language files. But still a critical error and empty pages.

Hi,

Could you please enable WP debug mode – https://wordpress.org/support/article/debugging-in-wordpress/ and share the error?

Regards, Yigit

Fatal error: Uncaught Error: Call to undefined function avia_breadcrumbs() in /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold-child/functions.php:55 Stack trace: #0 /var/www/vhosts/domain.com/httpdocs/wp-includes/shortcodes.php(356): av_breadcrumbs_shortcode() #1 [internal function]: do_shortcode_tag() #2 /var/www/vhosts/domain.com/httpdocs/wp-includes/shortcodes.php(228): preg_replace_callback() #3 /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php(548): do_shortcode() #4 /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/textblock/textblock.php(355): ShortcodeHelper::avia_apply_autop() #5 /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(1274): avia_sc_text->shortcode_handler() #6 /var/www/vhosts/domain.com/httpdocs/wp-includ in /var/www/vhosts/domain.com/httpdocs/wp-content/themes/enfold-child/functions.php on line 55

Hi,

Thanks for contacting us!

Please go to Appearance > Editor and edit enfold/config-templatebuilder/avia-shortcodes/magazine/magazine.php file and replace its content with – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_8/alb/magazine.php.

If you would like us to update the file for you, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field

Regards, Yigit

Hi,

Thanks for contacting us!

1- Please contact your hosting provider and make sure PHP ZipArchive Extension is enabled on your server.

2- No it cannot. Each domain requires a separate license.

Regards, Yigit

Thank you very much. Enabling PHP ZipArchive Extension on my server made the demo import work seamlessly.

Hi,

Great! Let us know if you have any other questions and enjoy the rest of your day

Regards, Yigit