666 comments found.
Hello I bought it, but I can’t log in to my account. My account email address is ncia@daum.net. If you try to create an account after entering the purchase code, it will not move on to the next screen.
Hi, @nica
Thanks for contacting us. Please use another email to create your account in support system: https://d-themes.com/support/
Regards.
Please send us your purchase code via email.
Just purchased Riode theme. Having issues activating Riode Core and WPBakery Page Builder Plugins. Kindly assist
Do I need to import the demo first before installing the Riode Core and WPBakery Page Builder Plugin?
Hi, @mikembon
Hope you are well. Please contact us via support system with your site info & credentials: https://d-themes.com/support/
Regards.
What is the major difference between Riode theme and Wolmart theme?
Hi, @mikembon
Hope you are doing well. The major different is that Wolmart theme is for multi-vendor marketplace sites. So this theme is fully compatible with multi-vendor plugins like: WCFM, Dokan and so on. If you are going to build a marketplace site, I think it is better to choose marketplace theme.
Regards don-themes.
Do the Wolmart and Riode themes come bundled with the multi-vendor plugins or will I need to purchase the plugins and install them?
Unfortunately, we don’t provide premium versions of multi-vendor plugins for our customers. But our theme is fully compatible with these plugins.
Regards don-themes.
Your customer service is excellent. I want to suggest some major upgrade that will make your theme No 1 E-commerce theme on the Themeforest.
1. Product Bundle Together
2. Email on stock Availability for out of stock product
3. Free shipping when a buyer gets to a certain purchase value
4. Bulk Discount. That is the more a buyer buys the lower the price
5. Pre-order. Let customer pre-order products that are not in-stock.
6. Multivendor
Note that other E-Commerce templates have these features already.
I know there are plugins for all the listed features. But I tell you, you will sell more if bundled with your theme. Just an opinion as a potential customer!!!
Thanks for you kind advices. But most of your requested features, especially, 1, 4, 6 and also other features have already provided by our theme and WooCommerce plugins. Anyway, we’ll consider these features more detail to improve our themes.
Regards don-themes.
After Installation, how many demo templates can I import ? What is the implication of importing more than one demo template?
Hi, @mikembon
You can use 45+ demos after you installed template. So you can start building your site with any demo as your want. And also you can import any part of other demos by using Riode studio library.
Regards don-themes.
Hello Author. I want to purchase this them and install it initially on my subdomain. After testing and configuration, I intend to move it to the main site. Will the license that I used on subdomain still apply to the main domain or will I need to purchase another license for the main domain?
Hi, @mikembon
Thanks for contacting us. Of course, you can use your purchase code on your subdomain and also main domain.
Regards don-themes.
I really like how fast you guys respond to customer queries. You deserve 5 star. Keep this up
Thank you 
What is the main features difference between Riode theme and Wolmart. I have to make a choice today between the 2 themes
Hello, @mikembon,
Both are eCommerce themes, and both have different demos and features and if you are talking about comparing both themes, then Riode has much more features than WolMart and WolMart has the latest designs of the Demos and also some features which are not present in the Riode.
You can check both the themes Demo sites and compare by yourself because the last choice will be yours 
Regards don-themes.
Does this theme have buy now button. if yes send me link
Hello, @mikembon,
First of all, thanks for showing your interest in Riode WordPress 
Yes our theme provides this functionality, In order to enable Buy Now button You have to go wp-admin >>Theme Options >> Riode >> Woo Features >> Buy Now there enable the buy Now feature as shown in the attached screenshot https://postimg.cc/PNt6jBL6
You can also check below-attached link how its work http://donald.test.aizaz.jawadrizvi.com/riode-aiman/product/cavin-blue-football-shoes/Regards don-themes.
Can this theme be used for multivendor shop?
Hello, @mikembon,
Yes, Our theme can be used for MultiVendor Shop as well.
Regards don-themes.
1. Do I need to use plugin to achieve multivendor site?
2. I checked thro but could not see “More from this vendor” as seen on your Wolmart theme. Do I need to enable it somewhere?
Hello @mikembon
Of course, you should install multi-vendor plugins like WCFM or Dokan. Then you can enjoy building perfect multi-vendor marketplace site.
Regards don-themes.
Hi,
How do you change the colours of the slide out menu for mobile? I can’t find any way to personalise this.
Thanks
Hi, @dinoprintuk
I hope you are doing well. Please contact us via support system with your site info & credentials: https://d-themes.com/support/
Regards don-themes.
Tag are not displayed on product page? is it possible to add it? or this feature is not added?
Hi @carmenzita
Thanks for contacting us. Of course, you can show product tags on product page in the new version of Riode. So you can build your awesome website as your want.
Regards don-themes.
Hello Author,
Does Riode theme support the following functionality?
1. Multivendor
2. Different Product Bundle
3. Bulk Discount
4. Cookie law
Please share links to view these functionality if available
Hi, @mikembon
1. Of course, you can confirm it in demo site. 2. Could you explain it in more detail? 3. No, 4. No., But Womart is yes. You should ask in more detail about that. Normally, you write only few words. But It is difficult to understand clearly.
Regards don-themes.
Hey guys.
I’m still waiting for an answer to my product demo installation problem, already registered four days ago in the technical support area and so far without any answer…
Hi, @JanFerrer
Happy New Year!!! Hope you are doing well. Support system is closed during 2 days for new years holidays. We will reply your ticket as soon as possible. Thanks.
Regards don-themes.
Yes, after struggling here with a lot of problems I’m able to install woocommerce after update server PHP version by myself, the KIRK framework still giving me a message to install, that the install is unsuccessfully, but, after that the Headache starts… Editing pages… Editing widgets are a Headache, and this besides that I’m over that stupid Elementor, trying to disable Elementor I get a broken website… can I get a Refund for this, I really not appreciate how I’m not able to edit my website, if is to have problems editing, is better not paying for a nulled version of this!!!
Hi, @escmaster
Thanks for contacting us. Please contact us via support system with your site info & credentials for our support team.
Regards don-themes.
Sent
Hello, just bought this theme and Kirk and Woo commerce don’t want to install, how to proceed? I have time to work on this so your attention will be very appreciated!!!
Hi, @escmaster
Thanks for contacting us. Please contact us via support system with your site info & credentials for our support team.
Regards don-themes.
I can’t start a support ticket, as when trying to log in I get an error your website doesn’t exists.
Hi, @satrianna
Thanks for contacting us. Please contact us via support system: https://d-themes.com/support/ And if you haven’t any user for our system, please sign up it again.
Regards don-themes.
for example size chart for shoes, should be different from clothes, so how can I change the chart according to the category? is there any documentation? I wanna learn how to do that.
Hi, @malas2002
Thanks for contacting us. Please contact us via support system: https://d-themes.com/support/
Regards don-themes.
Hello guys, you didn’t answer my ticket, how long should I wait? Id #17966
Hello, please solve my ticket, it is very simple request Id #17966
I managed to solve my problem without your help, thanks
Hello Author, this is a Presale questions,
kindly take time and answer them as I am at the point of purchasing this theme.
Indeed you have a great theme here!
Does your theme support the following?
1. Wishlist in my account
2. Quick Shop
3. What slider does the theme come with
4. Slider in product category page
5. Multi-language
6. White label. Can I replace your name and logo at the admin backend?
7. More product from this vendor
8. Product bundle
9. Parallax scrolling
10. Stock in presentation mode
11. Limited time product sales
12. Out of stock – Email sent to customers when stock is now available
13. Buy now button
14. Upsell – Pre-order
15. Upsell – Free shipping threshold
16. Upsell – Bulk discount
17. PDF Invoice Plugin
18. Instagram Widget
19. Cookie Law
Hi, @mikembon
Thanks for contacting us. We are supporting the most of features that you mentioned. If you know more about that, please contact us via email: dthemes55@gmail.com
Regards don-themes.
Im having trouble installing the theme, its not compatible with the new wordpress, i downgraded the wordpress and still giving me allot of errors. please help
Hi, @gaudencez
Thanks for contacting us. Please contact us via support system with your site info & credentials: https://d-themes.com/support/
Regards don-themes.
I love the theme, i an after a Multi vender rout, Can the mult venter stores use Docan to open their store? i want the website to be as fast as you guys are advertising so can i hire you guys to install it for me and make sure the website is fast? thanks
Hi, @gaudencez
Thanks for contacting us. Please contact us via email: dthemes55@gmail.com
Regards don-themes.
Hello! pre-buy question. Can i combine this header (https://d-themes.com/wordpress/riode/demo-31/) yellow and blue menu with this categories? (https://d-themes.com/wordpress/riode/market-wcfm-1/) black menu. thank you. I really need to combine these two patterns
Hi @ghostiffys
Thanks for contacting us. Of course, you can combine these two or more patterns as you want. We have a powerful template library that you can import any kind of demo content as you want. So you can build your own site without any difficulties with our theme.
Regards don-themes.
Thank you.
You are the most welcome!!!
Can i use one license on two subdomains? one.example.com and two.example.com