7265 comments found.
Hi, I am considering recommending this theme to a client in need of an updated theme. They have existing production, staging, and dev environments on WPEngine, at sitenamestaging.wpengine.com and sitenamedev.wpengine.com respectively. The license terms in your documentation states:
“An installation will be considered as a development installation in this cases… If one of the following subdomains is used: dev. * , staging. * , test. * ... In all other cases an installation will be considered as a final production website (live website).” – https://codex-themes.com/thegem/documentation/#license-terms
Please can you confirm whether the staging/dev domains of sitenamestaging.* and sitenamedev.* would be valid for use with the regular license, as I am aware they do not start with the word “staging” or “dev”.
Hi, thank you for your request. In your case we can include the subdomains you meant as dev and staging environments, absolutely no problem.
Hello, Is there any demo page build in the theme made specially for Hiring Employees. Where we can add all our Job Opening Would appreciate if team can guide if there is a pre built template in it?
Hi, please be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide bit more details on your requirements. Thank you
Hi! I have been having issues with your theme and the wp bakery page builder, I can’t make updates using the front end version. I can change anything and click save but when I click the main “update” button at the right top nothing happens and if I load the page in another tab, the changes made did not get saved.
Hi, please be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes and provide your purchase code, we will check it. Thank you
Hello,
Interested in your theme. Is WPRocket plugin included? If yes then does plugin require any additional fee or additional paid license?
Regards
Hi, thank you for your request. Yes, WP Rocket is included and does not require any additional payments, it comes bundled with TheGem
More facts about TheGem:
1. TheGem includes 400+ fully pre-built multi-page and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/). Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4
2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here: https://youtu.be/U5N9e5FFbxc
3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building.
4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/
5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings
6. The price for TheGem’s license includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WP Rocket, WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this. And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features.
7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support
8. TheGem is rated with 5 stars and trusted by 60K customers. So you can be sure you buy a very solid high quality product.
Please do not hesitate to contact us in case of any further questions.
Does your vertical menu have a setting that allows it to expand down and not out to the side? I would like to use your theme to create a dashboard for my clients and I would like the vertical menu to open down in line with the left panel instead of out.
Hi, I suppose you have sent us a pre-sale email on this subject, we have replied per mail, please check.
Pre-sale Question: How can we build a pre-built template/site for use in a multisite environment?
Hi, thank you for your request. We confirm, that TheGem is 100% multi-site compatible. Please contact us via our contact form at https://themeforest.net/user/codexthemes so we can discuss all the details of your project requirements.
I accidently deregistered my license key is there away to reverse it?
Hi, please check mail
replied back
every time i import demo it shows every element 2 times on a page and the menu navigation never shows
Hi, sounds strange. Can you please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and purchase code? Thank you
Hello, if i add a new post with a mixcloud item its not showing on my main page (gives a read more button ). how can i fix this ?.
Hi, can you please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and purchase code? Thank you
Hello team Codex, I have a pre-sale question. Does the theme support auto typing text? I am specifically looking for auto typing text similar to the sample on this link https://www.youtube.com/watch?v=42M9esAvAEU
Kindly let me know Regards
Hi, thank you for your request. Please check the text animations here https://codex-themes.com/thegem/features/animations/ , especially rotating text and typewriter effects.
Dear support team,
I no longer have your support (6months), but I was wondering if you could please help me with an issue I have since the beginning when I purchased your theme.
The mobile screen size (fullwidth) in the main content area of some pages are way too small and contents and titles are not showing in a good size, I can’t figure out how to control padding and margin, rows and columns for these individual pages.
Would you please be able to guide me?
Thank you!
Hi, please contact us via our contact form, thank you
Sent! Thank you in advanced!
Hola acabo de realizar la actualización del tema TheGem y mi página se ha quebrado, como puedo volverla a como a como estaba antes? Gracias.
Hola, ¿actualizaste tanto el tema como el complemento Elements? Proporcione su URL a través de nuestro formulario de contacto en https://themeforest.net/user/codexthemes, lo verificaremos
Hola Codex, he podido recuperar mi web probando a desinstalar cada plugin hasta que descubrí que el WP-Rocket estaba causando el conflicto. Voy a probar con una nueva version de ese plugin. Muchas gracias.
Hola, tenga la amabilidad de contactarnos a través de nuestro formulario de contacto y proporcione su URL y un poco más de detalles sobre los problemas que tiene, gracias.
Hi when i try to update the “WPBakery Visual Composer” plugin, it just says that my purchase code of TheGem is invalid, kindly please help.
Hi, there is a license violation on your end: you use TheGem on multiple installations under the same license key. Please purchase additional licenses and let us know. For more information please contact us via our contact form at https://themeforest.net/user/codexthemes
Hi! Can you tell me how is possible create a portfolio grid or carousel without a link at the interna page?
Hi. How i can add button in menu in my website ? https://dino.az/
Hi, please be so kind to share a screenshot where do you wish to add the button – please use a ticket at codexthemes.ticksy.com. Thank you
Hi. I wrote you ticket
Hello there,
The load more button from elementor potfolio grid is not visible in version 5.8.3.
Can you please do something about it?
Hi, version of which plugin do you mean? 5.8.3 – it is not the Elementor version and not the version of TheGem. Please provide more details and your purchase code via our contact form at https://themeforest.net/user/codexthemes
compre el tema lo instale en mi web he cambiado de hosting y al volverlo a instalar en my web no me deja dice que excedido las activaciones sino lo tengo instalado en ninguna otra parte mas como me pueden ayudar a solucionar este problema.
Hola, proporcione su código de compra y su URL a través de nuestro formulario de contacto en https://themeforest.net/user/codexthemes
i have deregistered all the domains and left only 1. why still i cannot use my licence ?
Hi, actually it should be working in this case. Please provide your purchase code and your URL via our contact form at https://themeforest.net/user/codexthemes , we will check
please check and update quickly
hi any updates?
Hey there, I Have a Question. Can we User our Gem license on multi website? actually we are going to have the hole website as a subdomain on another domain and address, databases and content and everything are the same, but license on second website doesn’t working. Can You help us with this Issue?
Hi, please check the license terms here https://themeforest.net/licenses/terms/regular . For more details please contact us via our contact form at https://themeforest.net/user/codexthemes
I purchased your theme and after expiry of the tenure the activation code is not working even on the existing sites. Can you please help me ?
Hi, we have replied on your email request.
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