Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28306 comments found.

Hi, can I set variation price in a category view? https://nimb.ws/LThOId

Hi,

Unfortunately, there is no ready-to-use option for that.

Good morning, after the latest upgrade the product images in the product catalog view are not clickable. When hovering over the item with the mouse it shows the correct link but nothing happens.

Looking forward to your input

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi I use Omise for my payment gateway, but the internet banking option is not useable for my clients. It says “Type is required”

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Having an issue with v3.15.3 and product “modal” windows no longer working with the Extra Product Options Plugin (https://codecanyon.net/item/woocommerce-extra-product-options/7908619), which used to work prior to this update.

I know that this plugin has yet to be updated to support WooCommerce 6.1 / ‘is_ajax’ deprecation, but rolling back to previous version of this theme (with WooCommerce 6.1) seems to fix the issue that is occuring now with product modals not working with this plugin.

Note that this plugin does require to have this “Enable plugin for WooCommerce shortcodes” option under “General” -> “Various” settings of it to be enabled for it work properly within modals, but this no longer seems to do the trick after the update.

I’m also informing the author of the plugin about this issue, but wanted you to be aware as well.

Flatsome + EPO plugin are a great combination, and I need to get this working again :( Thanks!

This appears to be caused by significant changes to the /assets/js/woocommerce.js file around the “quick-view” Flatsome.behavior, which now causes the Extra Product Options to fail to render (or show/hide options) properly…

Still trying to resolve myself, but hopefully the developers of this theme will provide some insight…

Hi! Using a sub menu under the the main menu selections, gives me accessibility error (Empty button – A button is empty or has no value text). using the WAVE checker tool. Also it gives me a very low contrast error in the SKIP TO CONTENT in the start of page. Can you help me fix this?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

hi again! i have send a support ticket but no answer till now. Can you check it please?

Is it possible to have no sidebar in parent categories and sidebar only in end children subcategories?

Hi,

Product Catalog settings are global. So, it’s not possible without custom coding.

Curious to know how to go about rounded corners on images.

I don’t see the option in the “image options”, and if I set a custom CSS class like:

.make-rounded-corners { border-radius: 30px; }

And use “make-rounded-corners” in the class property of an image, it still doesn’t work. In fact, I don’t even see the class being used when inspecting the object through FireFox. Would love to know if there’s another way to add rounded corners to images.

Thank you!

Hi,

Try the CSS below instead of yours.

.make-rounded-corners img {
    border-radius: 30px;
}

Thank you! I actually realized I was using a banner element. Is there a way to make this work for banners, too? Appreciate your help, thank you!

I have updated the theme and it has broken the logo. Now it doesn’t display and displays the title text. I have installed a previous version of the theme and still the same. Beware of the new version, it breaks things.

Hi,

Please check if there is any custom template in the child theme folder. If there are, update them manually.

Is the search form compatible with Ultimate Member?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello,

Is there a way to add icon to “My Account” on mobile menu?

Hi,

Can you submit a support ticket here?

is there any android app for the theme? or which app is compatible with flatsome to show the products

Hi,

Apps are different from WordPress themes. You need to contact an Android app developer.

Hi, I wanted the Gallery Slider keep Sliding Even it’s hover, but it’s not sliding on hover and there is no option to Disable it. Please guide how can I disable it. Thank You!

Hi,

UX Slider element already has that option. We’ll also add it into the UX Gallery element in the next release.

Is there any quick fix for now? UX Gallery.

Unfortunately not. The Flatsome repeater framework needs to be updated.

Issue: AJAX search results on default language only.

Solution: If you need multilingual AJAX search use the following in the “function.php”.

It will try to determine the language of the page making the AJAX request and switch WPML lang to that one.

add_filter( 'flatsome_ajax_search_function', 'flatsome_determine_ajax_search_function', 10 ); function flatsome_determine_ajax_search_function( $function ){ $lang_info = apply_filters( 'wpml_post_language_details', NULL, url_to_postid( wp_get_referer() ) ); if( ! is_wp_error( $lang_info ) ){ global $sitepress; $sitepress->switch_lang( $lang_info['language_code'] ); } return $function; }

Cheers! :grin:

Hi! I have been using Flatsome for many years. It’s been great, however as time has changed and the visual seems to be a little outdated. I really hope we could have an updated version that reflects the modern era of shopping experience.

Hi,

You can find the latest layouts in Flatsome Studio. You can also vote on an existing feature request or submit a request here for a new feature you want to see on Flatsome.

Top rated features will be included in our developer’s to-do list.

My support has just expired. I have updated the theme and UX Builder display only black screen in preview while editing pages on backstage. WP 5.7.2, memory 256MB, PHP 7.4,

Hi,

Kindly extend your support from the right sidebar of this page and submit a new ticket here.

Our support team will be happy to assist.

ok, I have purchased new license – proceed please, asap

Hi,

my customer had a problem with product images… Since update 3.14.1 the product images are cut off for newly created products. https://stickherz.de/produkt-kategorie/digistamps/ The right side is the old version. On the left with the new version the images are suddenly cropped.

Regards, Oliver

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Hi, I started getting this error when trying to do auto update:

An error occurred while updating Flatsome: Download failed. cURL error 28: Failed to connect to flatsome.sfo3.cdn.digitaloceanspaces.com port 443: Connection timed out.

I hope you can help me figure this out. Thanks!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Flatsome theme also works correctly when I add a shortcode in every field such as Category, Brand page, post, page. But the shortcodes I add in the taxonomy fields do not pull the data. Do you have any information about it or would you mind to fix it.

Also, thanks for your great theme, one of the rare themes where I can reach 100% optimization.

Hi,

Can you submit a support ticket here?

Hi,

I have just updated to the latest version of Flatsome but the Accordion bug still persists; in UX Builder the Accordion panel says “loading” but never shows. I know other people have this issue.

After updating my UXBuilder, i have been getting a weird Pharmacy related contents on the backend of my UXbuilder page.

WHAT IS GOING ON PLEASE??

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

where was this option Theme Option > Category page moved?

Hi,

It’s under Flatsome>Theme Options>WooCommerce>Product Catalog.

Still, the option to associate “shop widget” is missing. Somehow, the shop categories are showing “You need to assign Widgets to “Shop Sidebar” in Appearance > Widgets to show anything here” even if I have a widget in the shop sidebar. I assume that I need somehow to declare that sidebar as the default sidebar for shop?

Hi,

Can you submit a support ticket here?

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