8874 comments found.
Hi! How can I create a second (staging, testing) site using Motors? It’s on a different domain, in a subfolder. Just install and activate and install demo data and no worries?
Hi,
You have two slots to activate Motors. You can use one of the slots for the testing website. Activation process the same as mentioned here – https://docs.stylemixthemes.com/motors-theme-documentation/installation-and-activation/theme-activation
Cheers
I have a small question how I can add here green icon in form https://prnt.sc/26mztd8 like you had on your demo https://prnt.sc/26mzvia ? or on form contact dealer don’t have this green icon?
Hi,
The icon is included in the HTML code of the form. You can get it in the Contact section of the WordPress dashboard menu.
Cheers
thanks for your answer, why its not show on my website its some error with sidebar? and how I can fix it where I can edit this sidebar? how I can add to your form sidebar form this icon? thank you, I cant add icon to the form from contact
Sidebars can be edited in the Sidebars section – http://joxi.ru/8AnloRPioB4yxm
For the contact form, please submit a ticket on our support website and our technical experts will kindly assist you.
Cheers
Post SMTP
Hi,
Please clarify your request in a bit more detail.
Cheers
sorry I don’t know what happen I didn’t mean to comment here, I want to ask if I have to use Post SMTP for emails from website or I can use WP Mail SMTP plugin
The theme has no control over the email server by default. The mail server should be set up on your hosting control panel. If there are no such kind options, you can use the WP Mail SMTP plugin.
Cheers
thank you, I will look I don’t think I do have this option on my hosting
The theme uses the native wp_mail() function of WordPress. That function shouldn’t be locked on your hosting. Otherwise, the SMTP plugin will not help to send emails from your website.
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Hi,
I’m afraid your request isn’t clear to me. Could you please show in the screenshot where exactly do you want to put the Reset icon?
Cheers
Next to Search button on screenshot. Thank you.
That is the default position of the reset button. Therefore, your request isn’t clear to me.
If the reset button isn’t next to the Search button on your website, please submit a ticket on our support website. Our technical experts will kindly assist you.
Cheers
Could you include a free alternative to Google Maps? One that wont consume money for using their API. Thank you
How can I edit the step “Listing item Location” I want to add some extra text and change title. Thanks
Hi,
1. There is no such kind of possibility at this moment. We will take your request into account in our future updates.
2. You can change the title via using the Loco Translate plugin. For adding the extra text, you need to modify the core code of the theme. The needed template is located in this directory – ”.../wp-content/themes/motors/listings/add_car/step_1.php”.
Cheers
Where if the language file I can use to translate if I want to edit with software PO EDIT? Thanks
All the available language files are located in the wp-content/themes/languages folder.
Cheers
hello, I am supporting a Motors theme website and installing WordPress 5.9 and now i have error 500. I can access backend and i tried updating the plugins also and now the website is saying it needs activating i did not setup the website or have access to the account, i don’t have access to any details nor does the site owner and we can’t find the guy who set up the site and account ….. can we just buy another license and update plugins which hopefully will resolve the error 500 ..? we had no issue before WordPress 5.9 update ..?
Hi,
First of all, we have not released the WordPress 5.9 compatibility update yet. So you need to use WordPress 5.8.
Moreover, you need a personal theme license to active the theme. So I recommend you purchase the theme license first.
Cheers
The new plugin updates have ruined my inventory layout, its not pulling through my Inventory Archive Page properly.
Hi,
Could you please send a link to your inventory page?
Cheers
I have fixed it now, i had to re upload the previous version of stm_vehcile_listings for it to work. But maybe check it, something wrong with that plugin…
We are using the latest version of the Motors – Car Dealer, Classifieds & Listing (stm_vehcile_listings) plugin on our demo website. So we can confirm that everything is correct with that plugin.
Cheers
Hi, Every time I make a new listing I have in the page options the “Tilte” as show but I want to be by default Hide can I make it somehow?
And also at Seller’s note when I write something I change line (enter) it show in one line. I can show text in another line only if I put bullets or number list.
What I write: https://gyazo.com/40ba4cf7e091f9339fbe64dcb0d84591
How it shows: https://gyazo.com/ab756671f6e1cd876adf438f3319e309
Thank you
Hi,
1. It isn’t possible to change that behavior at this moment. You need to hide the title box manually.
2. The Seller’s note editor supports only plain text at this moment.
Cheers
Hello! I only have 1 languange, and I dont want to use WPML. How do I translate the slug in the URL for MAKE for example? I could translate it in the web but not in the SLUG URL.. Thanks
Hi,
Slug names of the categories can not be changed by default. You need to re-create the Make or other categories with the desired slug names. Please note, re-creating categories means that you have to completely remove them and their terms.
Cheers
Fairly common, every time I do an update it break the site somehow, this time the header will no longer display correctly usedlorries.co.uk I do not have support any longer however that is not great as when I did have support you would take a month to reply so bit of a con. I would really like to know how to fix this update which is not really support rather a product not working.
Can you suggest a child theme plugin you know works well with this theme? The update also fully de activated my license..
Hi,
I recommend you follow the instructions before updating the theme – https://docs.stylemixthemes.com/motors-theme-documentation/getting-started/how-to-update-motors#best-practice
In most cases, the cause of such kinds of unexpected issues is outdated core plugins. So please make sure that you updated the plugins to the most recent versions.
Moreover, please check the Theme Options > Header section and re-select the header style you need. Save the change and review your website once again.
According to your last comment, you missed several major updates of the theme. Please note, we do not support the theme old versions of the theme. The child theme is included in the theme package.
The theme license activation is required. Here you review how it works – https://docs.stylemixthemes.com/motors-theme-documentation/installation-and-activation/theme-activation
Cheers
Hi, thank for a great theme. At the bottom of the “Add-Car” page are two buttons “Submit Listing” and “Pay for Listing”. The two buttons appear to be doing exactly the same thing. Where can I do the configurations for those buttons? Where do I link the payment options and set up the payment plans?
Hi,
Those buttons are automatically linked to the WooCommerce Checkout page. So you need to set up the WooCommerce payment options and pages.
Also, please have a look at this manual – https://docs.stylemixthemes.com/motors-theme-documentation/theme-options/user-dealer
Cheers
Thank you. I have managed to get that sorted with your manual – On the Add-Car page I can add a new car which goes into the inventory which is correct. The car STM Sidebar and any other information is not displayed on the item page. Only the features and dealer notes are displayed if they have been selected or filled in. How do I get the STM sidebar to show on each item? On the Add-Car page > STM Add a car Settings > Main taxonomies to fill I have ca-year, make, serie, model, condition. The listing then shows a header as an example 2015 BMW 5-Series Used. Where do I change what the listing header shows such as 2015 BMW 520d Automatic? Once again thanks for the help
You can set up the sidebar in the Appearance > Widgets section. Listing title settings can be changed in the Theme Options > Inventory Settings > Grid/List Card section.
Cheers
Hello,
I had installed and imported Auto Parts Demo. I want to use “Browse by Make” and I don’t know how to use it. I have searched in documentation and comments section and there should be a “Listings” button in wp dashboard, but in my case, there is no “Listings” button.
Thank you in advance.
Hi,
That is the STM Icon Filter element and it is linked to the WooCommerce attributes and categories. You need to set up attributes or categories and add icon images to them in the Products > Categories/Attributes section of the dashboard menu.
Cheers
Hi, when i buy theme can you do custom coding for some settings to optimize theme for my country market? If Yes how much do you charge? Thank you
Hi,
The price for the custom modifications depends on the complexity of your needs. Please send an inquiry via the Hire Us button and experts from the respective team will inform you of the total price.
Cheers
Thank you, when 6 or 12 months support expires can i extend support somehow?
Sure, please have a look at this article to know how it works – https://docs.stylemixthemes.com/motors-theme-documentation/general/how-to-get-support#extending-and-renewing-item-support
Cheers
Hello. Just bought your theme. First I want to test it on my test server and test domain(not localhost). I hope later I can deactivate it on the test server and domain and activate it on my current business site with their domain?
Hi,
Sure, you can deactivate the license from the test server. You’ll need to click on the Deactivate button in the Motors Dashboard.
Cheers
Hi. It is possible to add a text field into Car Details? We have Mark (Renault) and Model (Clio) with a select field, and we want to add a text field to Version (Life, Intens, Limited, etc). Something like coches dot net (https://prnt.sc/26gwizx). A customer could select one of available options or create another one. If he creates a new option, this option appears to other customers
Hi,
You need to create a category Version and allow dealers to add new terms to that category in the Theme Options > User/Dealer > Main section – http://joxi.ru/Vrwx87PUjpXWZm
Cheers
Thanks!
You are welcome!
Hello !
I have a problem since the last update, just like simonecozzani…
When I updated the theme it appears as preloader, with a black screen and a circle turning like the site is charging. None of the website pages are working. The problem appears on all pages and none is accessible.
it seems that the stm_me_get_wpcfto_icon() function has disappeared and references to this function in php templates generate errors.
Here is the name of the website, you will better understand my concern : https://www.bretagne-nautisme.com/Thanks a lot !
Caroline
Hi,
It seems some of the sections or elements used on those pages can not be loaded. Please try to disable the Preloader option in the Theme Options section and check your pages.
Also, please make sure that you updated all the core plugins of the theme. You can review them in the Motors Dashboard > Plugins section.
Cheers
I can’t access the theme options, it doesn’t work even though everything is ok and the theme is activated on the dashboard .. It says “Sorry, you do not have permission to access this page.” Although I am the admin !
Please make sure that you installed all the core plugins and they are up to date.
Cheers
Everything is up to date … 
And all the core plugins are installed
I still can’t have access to the theme option …
That kind of error appears only when the STM Port Type and STM Motors Extends plugins aren’t up to date.
If those plugins are up to date, please renew your support and submit a ticket on our support website. Our technical experts will review the issue on your website.
Cheers
Hello! it is not clear how to use the Spanish translation that already comes inside the language folder.
I already changed the wordpress language to es_ES but this wont change the theme language, any suggestion? Thank you
Hi,
It changes the static strings that appear on the website only. The settings and content will not be changed. You can use the Loco Translate plugin to add translations to the admin area of the theme.
Cheers
Hi! I bought the theme two days ago but I can’t write a ticket… I into the license number but it say that: This purchase code has already been used. Any idea?
Hi,
That kind of message appears only when you have already registered your Envato username and email on our support website and now trying to use the purchase code via another email/account.
I recommend you log out of your current support account and re-login via the Login with Envato button.
Cheers
Hi,
What plugin do you suggest to make it faster?
Hi,
We are using the Autoptimize and WP Super Cache plugins on our demo websites. Also, our server is running with CDN.
I recommend you have a look at our blog post on How to Speed Up WordPress Website.
Cheers
Hi, I’ve got a problem when I’m trying to update my theme. I’ve got a valid license and I’ve installed on one site the Motors child theme but when I try to update the theme it appears as preloader, with a black screen and a circle turning like the site is charging. I’m willing to renew the support but before I would want to know if the problem is common and what can be the problem itself. Thank you
Hi,
I’m afraid your request isn’t clear to me. Since the Preloader loads only on the front of the website, it isn’t linked to the theme update process at all. So could you please provide more details?
Cheers
