Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

By
Cart 137,001 sales
Recently Updated
Well Documented

undsgn supports this item

Supported

This author's response time can be up to 2 business days.

8686 comments found.

Hi !

Is the theme compatible with version 5.9 of Wordpress ? Or should we wait for a theme update?

Thanks in advance !

Hi Grafikx! Uncode is already compatible. Just mind that there is a WordPress 5.9 bug that affects the possibility to reorder Media elements in galleries (but this is an issue of WP 5.9 itself): https://core.trac.wordpress.org/ticket/54902

Thank you for this quick response ! Yes, I already knew about the gallery bug. We will do with it while waiting for their fix. ;)

Thank you for the confirmation!

hi. I know support is expired on the theme, I have updated the theme and product doesn’t show as registered so I can’t update the plugins? do I need to get support for this?

Hi asociatiapersona! What is the specific error message you have? Anyway, if you have a problema about “license” please send a private message using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

thank you for your help! you’re great!

Hi asociatiapersona, thank you for the confimration!

I have an issue with all the single image product pages not being imported. Does anyone have a solution on how to upload them or where I can find them to upload?

Hi ieditwpthemes! We are sorry but we don’t have other users with the same problem, can you please upload some screenshot of what you get or explain with a bit more details? Do you refer that only for the single product pages you don’t have any image? Or do you have placeholder images for the single product pages when you import Demo Contents?

Is it compatible with Elementor Pro?

Hi miguelcarino! We don’t see why this isn’t normal. This is simply a choice, our choice is to present a more performant demo, and as you know animations slow down the page and are only ancillary cosmetics, many of the users prefer everything to be fast on mobile.

Great answer. Thank you.

You welcome!

Hi uncode, In theme option page, css & javascript input area is disbled. With inspector, textarea is display-block, inly pre tag was shown. How I fix it?

Hi yki_m! We are sorry but it’s really not easy to understand why your CSS & JS area is disabled. We don’t have other similar reports. Do you have the latest version of Uncode? Do you disabled ALL extra plugins to check if the issue is related? Do you have some JavaScript error in the Chrome Developer Tools at the Console tab?

Hi Team,

How to show both posts and pages categories in the “Posts” element?

Please help me with this!

Thanks!

Hi tfltech! We tested now this setup ( https://undsgn.d.pr/SB8cxF ), that is the same you can replicate in a fresh installation of Uncode with Demo Contents imported, and it works as it should: https://undsgn.d.pr/P8xKJh

Hi, I have tried the above solution. Even this does not work. Can you suggest any other solution?

Hi tfltech! I’m sorry but if this is something that works for us and we don’t have other users with this problem I can’t know why it doesn’t work for you or what you are leaving in the setup. Please open a ticket so the developers can access your installation: https://support.undsgn.com/hc/en-us

Is it compatible with ELEMENTOR? Thanks!

Hi miguelcarino! We are sorry but Uncode is not based on that Page Builder. Uncode is a based on a custom and tailored version of WPBakery, and you can find more info here: https://undsgn.com/uncode/frontend-editor/https://undsgn.com/uncode/wireframes/ – etc

Hi again! Where can i deactivate this breadcrump? https://undsgn.d.pr/M6krQa

Hi CristianoRuas! As for documentation this is in the Theme Options for each Post Type (both Single, both Archive), ex: https://undsgn.d.pr/FK8jaq
PS: Please note that this wall is not a tool for support, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thanks for the support!

Thank you for the confirmation!

Hi, i have a problem when i try define the content blocks for products in theme options. When a clink on update button its saved, but when i refresh the page still shows “default” instead “content block”. Something related with the Warning “PHP max_input_vars”? When i edit others thing as palette is everything ok.

Hi CristianoRuas! Are you compliant with the “PHP max_input_vars” in the System Status?

I already change the value on php.ini file for 3000 but still shows 1000 on system status

Hi CristianoRuas! This can mean two things, that you have not extended this value (please note that every server handles this in a way, so directions you find on some online article may not work for you), or that your host has 1000 as Master limit (so you cannot override this very low value). I suggest you check using this plugin, once activated you see in the first column the local values, in the second column the Master values of the server: https://wordpress.org/plugins/wp-server-stats/

Hi, I purchased Uncode some time ago but have just made a clean install of Wordpress and installed the theme again. When I go to import the demo data, I get the message “Ooops, the Demo Content couldn’t be imported all in once”. Can somebody help me with this?

Hi tweednelson! Yes, it seems obvious to me that they say that the problem is the theme, but if this were true you would see hundreds of similar messages every week on this message wall, but it doesn’t seem to be the case (after all, almost every user uses Demo Import after buying the theme). If your support has expired you must renew your support.

Ok, understood! I’ll get onto your support team. Thanks so much for answering so quickly!

Thank you for the confirmation even if we cannot help more from here!

Hi there, I would like to purchase uncode for my next project and was wondering if the theme is compatible with the booking plugin amelia (https://wpamelia.com/). If not, is there another booking plugin that you could recommend? Thank you in advance.

Hi INKCstudios! I’m sorry but apart from the plugins for which we declare compatibility I can’t tell you if this plugin works with Uncode, there are more than 30.000 plugins out there. I searched in our Help Center and there are no tickets, this could mean that there are no compatibility problems, or that none of our customers use it. Try to ask the plugin authors if they grant a refund if it doesn’t work.

Hello there, some of my clients (and also myself) are facing the issue of “not be able to save” something in the backend.

Problem is that we often wanted to change some texts, images or buttons, but we are not able to click on the “save” button of the editing-windows, such as text-window or button-window. And this has been an on-going-issue since a while, which has become really frustrating for my clients, and for me. Sometimes, we needed to retry to change for over 10 times until the “save” button is clickable.

After talking with a programmer, he said that it’s the issue of the theme plus the WPbakery itself. Please, help me about it.

PS: We are using the newest version of the theme, plugins and wordpress. Please, help. It’s kinda urgend.

Hello, sorry for the issue, however, so far no one else has reported the same problem. Or rather: if I remember correctly, it was an error in old versions, another user wrote to us about it about 4 years ago and the problem was solved with Uncode v.1.6.4.1. What version of Uncode and WPBakery are you using? Does the problem occur on all browsers and OSes or only on some?

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hello! I had TranslatePress installed on my site and it was working fine until they changed the login page. Now this page does not open. What can I do? Thank you! The site is https://vonadmytra.com/

Hi vonadmytra! We are sorry but we cannot help too much if the issue is related to a change they made in TranslatePress. From here the website is visible, probably not sure what you refer to: https://undsgn.d.pr/FR9ALV

Hi vonadmytra! As told we cannot help too much if the problem is related to this plugin TranslatePress you use, you need to ask what they changed. We promote Uncode as WPML certified theme, not TranslatePress, and moreover from your description what changed is not in Uncode (in fact, other users are not reporting the same problem).

Good day Uncode, Recently I wanted to update my theme and previously I have bought uncode before and register with the relevant product key. Now when I decided to update the theme, it says error that it has a problem registering the theme. It asks me to deregister the theme amd register again. After I did that, it says I have exceed the limit of registering the theme and thus I cant update my theme.

My SIte is https://nobleguard.com.sg/.

May I know what is happening?

Hi nicktay14! It seems that the site your are referring to is a possible migration. During the time you used the Purchase Code (that we remind can be used to create only one final website) also to register another website, so now you exceeded the available registrations. Anyway, we can have a check for you. Please send a private message using the form you find on this page and include your Purchase Code: https://themeforest.net/user/undsgn

Hi. Is it possible to set up “sticky footer”? I mean footer which stays always at the bottom of the browser? Or simply something like this? https://www.janakirschner.com/ (full-screen images with non-scrolling pages and sticky footer). Thanks for response.

Hi thurzz! No we are sorry but we never shown a sticky footer in none of the page of our demo, so this is not an option. You can create something like the link with a few line of CSS (making the elements absolute positioning), obviously this is something that only works if you have virtually no content on the page, like the example that only has text.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, is wp rocket plugin included in the theme? if not, is it possible to test how is the speed scores without wp rocket in gtmetrix? thanks

Hi mrezajam! No WP Rocket is not packed with the theme, this is a Premium plugin. No sorry, we use WP Rocket in our demo, so there is not a demo without it. Anyway, you can use also other free plugins like Breeze (scroll down the page), etc: https://support.undsgn.com/hc/en-us/articles/360017231458

hi,

I have a problem and I hope you can help me here. When I activate the shopping cart icon in the menu, I have the word cart in the mobilemenu. I would like to change the word cart to “Warenkorb” in German. How is this possible?

I would be very happy if you can help me here.

Thank you

Hi trustinbln! You can translate terms using the Loco free plugin, please find more info here: https://support.undsgn.com/hc/en-us/articles/214003885

Hi guys, longtime user here… somehow the ordering functionality of media galleries is broken… I can’t re-order images anymore via the thumbnails … Can you look into this?

Hi quentro! This is an issue of WordPress 5.9 itself, it’s not something we have to fix, we have all to wait their fix: https://core.trac.wordpress.org/ticket/54902

thanks a lot!

Thank you for the confirmation!

Hello!

I would like to print some dynamic content (active variations of a product) inside the ‘Posts’ element (used to create the shop grid page).

I was thinking about using a custom field and changing its content.

Would that be manageable? Do you have any tip / suggestion?

Thank you!

Hi spreda! We are sorry but it’s really not easy to understand. Can you please articulate a bit more to understand?

Hi there!

The website (WooCommerce) is selling variable products, let’s say t-shirts. The variation on the product is the size. So I will have products with the sizes XS – S – M – L – XL. Some products will be available only in S – M – L sizes. In this case, the other variations (XS – XL) will not be active / enabled.

Later, i might have the XS for some products and not have any M size. Some products might be available only for the sizes XS – S – XL. And so on.

What I need to do is show the user the available variations, for example S – M – L. That’s easy to manage on the product page and it’s done. But I also need to do it in the ‘shop’ page.

The ‘shop’ page is a proper WP page and is created with the ‘Posts’ module using only ‘products’ while building the query. The result is a grid with all the products in the shop, and for each product we have: main picture of the product, name of the product, price.

I would need to add, after the price, also the available sizes. Let’s say S – M – L. How can I do that?

At the moment I’m using a custom field to show that content but I need to update the field content when a size is sold-out or when is back on stock. I would like to have it dynamic.

I’m able to get the available sizes for each product but I don’t know how to show that value in the products grid.

Thank you!

Hi spreda! No, we are sorry, but at the moment, there is no way to make dynamic what you need. The developers are working on a new WooCommerce mode with many more options that will become an alternative to the current Posts module. Unfortunately I can’t give you a release date because it’s still in development (will probably not be part of the first major update planned for this year, but part of the second).

Please update bundled VC_Clipboard plugin , you are a few versions behind- thanks

Hi waynep16! We know updates have come out but from what we tested there were some serious issues working with the Frontend Editor, that’s why it’s not included in the theme yet.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey