Discussion on go.arch - Architecture and Interior WordPress Theme

Discussion on go.arch - Architecture and Interior WordPress Theme

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I also have problem with images. I can’t import correctly the demo data because the link to the light version doesn’t work. Thank you in advance

Hi,

Please mail to hungpd.name@gmail.com and we will check your problems

Regards,

I wrote to that email but I got no answer

Hi,

The forum is working again. You can submit ticket on support forum https://paul.ticksy.com/ We’ll check.

Regards,

I want to buy your template and I see that the last update was 01/28/2020, could you please update the template. Thanks

Hi,

Thank you for purchased Go.arch theme.

Which theme you purchased before?

Regards,

hi i bought this – go.arch – Architecture & Interior Template – https://themeforest.net/item/goarch-architecture-interior-template/17400529

Order ID 162750406

Hi,

Sorry but we can’t offer refund in this case. You can read more here https://themeforest.net/page/customer_refund_policy

If you have any issues, please mail to hungpd.name@gmail.com and we will check your problems

Regards,

Welcome I’m having a problem with the grid services format, the items are not being distributed as shown Please help me fix this problem, thank you

This link shows you the problem https://snipboard.io/FKXzSD.jpg

Hi,

Please mail to hungpd.name@gmail.com and we will check your problems

Regards,

Hello, how are you? So we recently started receiving this message on our contact page: “This page can’t load Google Maps correctly.” for our google map of our location.

We updated the API key and it is still there: https://www.excelrealtyholdings.com/contact/

How do we resolve this?

Thank you.

Hi,

Please mail to hungpd.name@gmail.com and we will check your problems

Regards,

Hi there, I have an issue with the amount of projects this template supports. I can only get a max of 12 upon the project blocks. I have changed all tagging etc and no luck! Please help. Thanks

Hi,

Please mail to hungpd.name@gmail.com and we will check your problems

Regards,

Recently my firm that I work for, bought the go.arch theme from theme forest for wordpress. Today in the initial installation I found out that some pictures were missing from the demo data and you have a note regarding this matter which says: “Not Import images ? (if demo import not works check this checkbox after import dowload images here for dark version light version unzip and upload to folder wp-content\uploads and do not forgot set permission to this folder and all files 755) ”. The links with the uploads.zip are not working. It would be great if you could provide me with a light_version zip that contain the uploads.

Hi,

Sorry for the inconvenience. Please mail to hungpd.name@gmail.com and we will check your problems

Regards,

Hello,

I like your theme and I would like to ask you 2 questions before making the purchase:

1. Is it compatible with the polylang plugin ? 2. In demo the light version is onepage and dark is multipage. Is the light version also multipage ?

thank you in advance

Hi,

Thank you for interested in our theme

1. Our theme is compatible with Polylang plugin

2. Light and Dark are could be use as multi pages

Regards,

When I did the demo import it seems that the images for the projects etc. where not downloaded. I tried downloading the uplods.zip folder to upload it but it takes me to a 404 the URL it goes to is http://paul-themes.com/wp/go-arch/go-arch-dark/wp-content/uploads/uploads.zip any idea where I can find the images etc as in the demo?

Hi,

If you have any issues, contact us on support forum https://paul.ticksy.com/ We’ll check.

Regards,

done My developer George Nicolaou has submitted a ticket #3031234

Hi,

We answered the ticket, please check it

Regards,

Hi,

Could you please push a new update for the latest version of Visual Composer? The latest theme updated has Visual Composer version 5.7 and the new VC version fixes an important vulnerability present in all versions <=6.4.

Thank you!

Hi, the theme does not work at all on any newer versions of WordPress. I’d like a refund. thanks

Hi,

Sorry for the inconveniences

Please send problems to our email support and provide temporary FTP and Dashboard access to your site. We’ll check.

Regards,

id just like a refund since our ftp access is SSH key secured. I’ll be sure to leave a 5-star review, just don’t want to downgrade our WordPress version at this moment

Hi,

Go.arch theme works fine with latest WP version. First, please submit ticket then we can check your problems.

Regards,

I need assistance with the plugins it’s not loading. WPBakery. Kindly help with the issue

Hi,

Please contact us on support forum https://paul.ticksy.com/ We’ll check

Regards,

Hello, i want to install dark mode but “http://paul-themes.com/wp/go-arch/go-arch-dark/wp-content/uploads/uploads.zip” the file is not found. I import theme settings but images is not shown

Hi,

If you have any issues, contact us on support forum https://paul.ticksy.com/ We’ll check.

Regards,

http://sonyl5.sg-host.com/

How do I reduce the size of sticker header’s logo without reduce the main header’s logo?

How do I reduce the height of all of my pages’ headers and not the home page?

Thank you very much

Hi,

If you have any issues, contact us on support forum https://paul.ticksy.com/ We’ll check.

Regards,

Hello, i need demo data for this website

Hi,

If you have any issues, contact us on support forum https://paul.ticksy.com/ We’ll check.

Regards,

I’d like a refund please. cannot use the the theme to showcase my project. thanks

Hi,

If you have any issues, contact us on support forum https://paul.ticksy.com/ We’ll check.

Regards,

i’d like a refund. thanks

Hi,

We answered the ticket, please check it

Regards,

Hi, I bought go.arch – Architecture and Interior WordPress Theme then i imported demo data but images wasn’t uploaded. How can i fix this?

Hi,

If you have any issues, contact us on support forum https://paul.ticksy.com/ We’ll check.

Regards,

Do you plan to update the theme with the latest version of WP, visual composer, etc?

HungPD Author Team

Hi,

Our theme is working fine with latest WP version. We will include the new version of WPBakery soon.

In case you download it, please contact us on support forum https://paul.ticksy.com/ We’ll check

Regards,

Hi, I noticed that theme interface for mobile mode in viewing enlarge images is not user friendly. If you click on enlarge mode and in auto play mode, the image will return to minimised image mode and continue playing.

Is this something you can provide a fix to keep the maximised images in auto play mode?

HungPD Author Team

Hi,

We answered the ticket, please check it

Regards,

Hello,

I have purchesed the go.arch theme. I wanted to import sample data but I get empty photos. I wanted to download the images and place them in the folder manually but the provided link doesn`t work anymore: http://paul-themes.com/wp/go-arch/go-arch-dark/wp-content/uploads/uploads.zip Can you please share those photos again?

Best regards

HungPD Author Team

Hi,

We answered the ticket, please check it

Regards,

Hello I’m having a problem with map on contact page. It say,”this page doesn’t load correctly google maps” how ca I fix it?

HungPD Author Team

Hi,

Take our apologies for such a long delay in answering.

Please contact us on support forum https://paul.ticksy.com/ We’ll check

Regards,

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