218 comments found.
Presales question: Ninetheme/ Simple Portfolio, does woo-commerce come with this? What other plug-ins are used? Are they included with the theme or is there another charge for them? thanks -sam
Hi Sam,
First off, thank you for your interest.
1 – ) Yes, the theme has WooCommerce plugin. It’s included into the theme.
2 – ) The included plugins are listed as; Elementor, Wavo Elementor Addon, Redux, WooCommerce, CF-7, Custom Post Type UI, Safe SVG, Revolution Slider and The Grid.
3 – ) You don’t need to pay anything becase all those plugins are bundled with this theme.
Thanks
Hello,
1 – i’ve a problem with page scroll. When I go up and down, the page scrolls badly.
2 – The elementor spacer module (and many more) does not work. In admin it works fine, but in frontend it doesn’t work. (screenshot)
These problems came after updating to the latest version of Wavo.
Hi there,
First off, thanks for purchasing.
Please make sure you’ve updated your theme required plugins after updaitng your theme as well. If the problem still continue, please post a message to support account
Thanks
Hi, I already purchased Wavo theme and I’d like to purchase another license for a client. May I ask you if the theme is fully compatible with the plugin Translatepress? Thank you
Hi
You can try with Translatepress and our team will help you when you face some problems or get a refund if you can’t complete your project. Wavo tested with Polylang
Regards
Hi nice theme. After install the theme i cant save any changes of theme settings. I have installed
Hi there,
First off, thank you for purchasing 
Please submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
Private Ticket #3052489
Hi,
Please check your ticket again. İt’s been addressed.
Have a nice weekend ahead
Critical Error in the theme – website down – pls help
Error Logs showing error in your theme extension … kindly help resolve it asap. If I deactivate your plugin Wavo Addon the site works but every element on the site is dispersed
Hi there,
First of all, thank you for purchasing.
Please update your theme to its latest version with Envato Market plugin, which is bundled with this theme. Also, please do not forget to update Wavo Elementor Addon plugin after updating your theme.
Thanks
in safari, the slide in text effects works but the text dissaappears after it slides in.
Hi there,
First off, thank you for purchasing.
Please submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
I deactivated all Plugins but not working with Elementor being active
Hi there,
Thanks for purchasing. Please submit a ticket on our support desk provided here: https://ninetheme.com/support/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket
Cheers!
why is the wavo theme broken? ottoimage.com
Hi there,
First off, thank you for purchasing.
Please submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
Hey,
Or, if your support is expired, you may post a message to our support team by providing a temp wp login access and our dedicated team will check it closer asap.
Thanks
New Theme – Styler – Multirpurpose Modern Elementor WooCommerce Theme
He comprado y mi licencia no funciona
Hello there,
Thanks for purchasing.
Please check your ticket id. It’s been resolved.
Have a nice day
Hello team! I am a fan of your work and themes and have built my last website with agrikon theme. I want my next project also to be done with wavo and i have a presale question ! I want this demo https://ninetheme.com/themes/wavo/v8/ but i noticed an issue. when you scroll in desktop down and then you go to scroll up again it shows something like a white blinking color that dissapears its for 1-2 secs. can you check if that can be fixed? Keep up the good work !
Hi Giannis,
First of, thank you for your interest
Sure, would you mind to share us a screenshot about the issue you’re referring to so we may help you faster?
Thanks
Hello,
I register a ticket yesterday with a simple question of demo data but didn’t get the answer. Could you please answer it please?
Thank you
Hi there,
Thanks for purchasing.
Sure. We try to provide suppport service as fast as we can but sometimes, due to the tickets in the queue and the different timezone that our support agents locatings, the reponse time might be up to 12 hours. Apologises for that.
Please check your ticket now.
Thanks
Hello Thank you for your beautiful template When I import the Interactive Link Slider – Personal CV demo, the slides section and the main menu of the site do not work properly on both host and local. My WordPress version is 5.9 All my system requirements match the requirements of the template. please guide me
Hi there,
Thanks for purchasing. Please submit a ticket on our support desk provided here: https://ninetheme.com/support/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket
Cheers!
Thanks, I will give you a ticket
Please submit a ticket on our support desk provided here: https://ninetheme.com/support/
Hello support, I wanted to create a portal for a disc jockey search engine where customers can find a suitable DJ for their events with profile information and a search function for, for example, weddings, birthdays, New Year’s Eve celebrations, etc. Of course, a commission payment for the customers should also be included . Is this possible with your software? Kind regards Michael Beil, Germany
Cheers!
Hi,
My cursor disappears when I use Elementor to customize the pages. Also on the frontend. I cleared my cashe, logged out & in, but it doesn’t solve the problem. I disabled the NineTheme cursor effect.
Kind regards!
Hi there,
First off, thank you for purchasing.
Please submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
Hi,
Oke I will, thank you
Creative regards!
Hi,
You’re welcome.
Have a nice day
Hello, the “Item Purchase Code” provided does not work when I enter it in the Wavo activation page, is this normal ?
Hi there,
First off, thank you for purchasing.
Please submit a ticket on our support desk and our team will gladly help you out with your issues.
Cheers!
Is there a way to turn off breadcrumbing in the individual/all Project pages?
Hi there,
Thanks for purchasing. Please submit ticket on our support desk provided here: https://ninetheme.com/support/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket
Cheers!
Hi, I like this theme.
But I would like to know if the theme have a multi language system and newsletter subscription module?
Hi
We are using Contact Form 7 for forms but you can use any newsletter system/plugin for your request
Cheers!
Hi,
I’m looking for a nice wordpresss theme, which has similar templates to this portfolio site: https://adept.dk/projects So very straight forward and with a 4 column grid where images can also take up 2 columns.Important for me is, that is uses elemetor as a page editor and that the support is good and prompt.
Very much apprechiate any hints and tipps.
Thanks, Nina
Hi there,
Thanks for purchasing. Please submit ticket on our support desk provided here: https://ninetheme.com/support/ Our support team will help you out with all of your issues. If you opened a ticket please check your ticket
Cheers!
Presale question: Woocommerce templates ready?
Hi there,
Thanks for your interest.
Yes,the WooCommerce templates are ready.
Thanks
