Discussion on Pearl - Corporate Business WordPress Theme

Discussion on Pearl - Corporate Business WordPress Theme

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1325 comments found.

My support is expired. Any ideas how i can change the time format in events from 12 hours to 24 hours? thx in advance

Hi,

Currently, Events support only 12 hours format at this moment. We will try to improve that part of events in our future updates.

regards

Hello,I have changed the static page(homepage) with the about company page and suddenly the image from about company page is gone.is there anyway to show this page properly? Thanks in advance

Hi,

Could you please explain what kind of image do you mean?

regards

Sorted, the header image. Thanks

Thanks for last updates. What about WPBakery Page Builder?

Hi,

There are some compatibility problems with the most recent versions of the WPBakery Page Builder plugin. The new version of the plugin will be included in our nearest update.

regards

Hello I do not see an option to change the text size in the

where can i change this or do i need css? thank you

Hi,

I’m afraid your request isn’t clear to me. Could you please clarify where do you want to change the text size?

regards

Hi,

Thanks for the theme.

I purchased it and noticed that all the premium plugins are not active. I’ve read through the comments and notice that you keep mentioning: “All the plugins which are not free come under our Extended License, so you don’t need to pay for their license to use them.”

However, your website says that all these premium plugins come with the theme for $59. That’s the main reason I purchased the theme. The extended license costs $1600.

If its true that we cannot access the premium plugins on the standard license, then you are completely misleading your customers which is utterly disappointing.

Cheers, W

Hi,

You do not have to activate the premium plugins to use their features. All the premium plugins are included in the theme package. You can download them and install them.

If you have problems with included plugins, please submit a ticket on our support website.

regards

Testimonials. I added an image for the author but it does not show. i tried several of the testimonial design options but still nothing. is there a setting i am missing?

Hi,

Please submit a ticket on our support website and our technical experts will kindly assist you.

regards

Hello,

My support is expired but never had issues with the theme. Now I am facing an issue with sticky logo, which is not included in the sticky header even though i have the logo image in the sticky logo. Please advice

Hi,

The Sticky Logo option isn’t working in the current version of the theme. The fix will be available in the coming version of Pearl.

regards

Thank you, what do you mean about another update, as already had one yesterday. Thanks

You can review the list of fixed issues here – https://docs.stylemixthemes.com/pearl-theme-documentation/extra-materials/changelog

There is no fix for the Sticky Logo in the recent update. Since the new version was in the pre-release stage, we couldn’t include additional bug fixes in that version.

regards

I moved my website from 1 host to another. For some reason my header and footer font and background changed. When I go to fix these issues the changes don’t change. The menu font stays on the theme default and not the theme default I set up the actual original. Anyone know how I can fix my header and footer?

Hi,

The theme has no control over the migration process. Please make sure that you properly migrated your website. In most cases, that kind of problem appears due to the theme and plugin features referring to the old website link. So please check your website for broken links.

regards

Yeah I wasn’t implying you had control over that. I was just pointing out when the issue happened. I will figure it out.

We are glad to know that you have figured out the problem.

regards

Hello Team, I migrated my website to new server, I facing some problem on my website now..theme options are not working..while changing in theme options its not reflected on website.. I have updated all plugins, theme and wordpress to latest version..please guide us

Hi,

Please make sure that you properly migrated your website. In most cases, that kind of problem appears due to the theme and plugin features referring to the old website link. So please check your website for broken links.

regards

Do you have the HTML version of this? https://pearl.stylemixthemes.com/company/

I want the HTML version

Hi,

There are no HTML templates for the theme. Let us know if you have additional questions.

regards

hello on my website the footer field is broken and the header is stuck at the top of the site (there used to be some space as usual) and I can’t fix it. I can’t open a ticket because my support period has expired but this is a problem I need to solve. Can you do me a favor and fix this without getting paid? I also have a problem with colors, the menu does not appear at all in the mobile version, there is only a white thing, the texts do not appear.

Hi,

You are requesting technical assistance that we provide exclusively on our support website. Please renew your support and submit a ticket.

regards

Hi, Are you planning to update the following plugins any soon? Ultimate_VC_Addons easy-social-share-buttons 3 I had to close down my page temporarily because missing updating of these plugins caused huge problems. Br Anna

Hi,

The bundle plugins will be updated very soon with the new version of the Pearl theme.

regards

Receiving multiple error codes caused by the theme itself. Do you have plans to update the theme to correct the issues or can you pass along instructions to correct this?

Array ( [name] => fdsdfsdf [image_size] => 200×200 [job] => dfsfsdfsdf [email] => changed@theemail.com [phone] => 1234566 )
Notice: Undefined index: layout in /home/customer/www/rivervalleyartscenter.com/public_html/wp-content/themes/pearl/vc_templates/stm_staff.php on line 18

Notice: Undefined index: style in /home/customer/www/rivervalleyartscenter.com/public_html/wp-content/themes/pearl/vc_templates/stm_staff.php on line 18

Notice: Undefined variable: style in /home/customer/www/rivervalleyartscenter.com/public_html/wp-content/themes/pearl/vc_templates/stm_staff.php on line 22

Notice: Undefined variable: col in /home/customer/www/rivervalleyartscenter.com/public_html/wp-content/themes/pearl/vc_templates/stm_staff.php on line 23

Notice: Undefined variable: layout in /home/customer/www/rivervalleyartscenter.com/public_html/wp-content/themes/pearl/vc_templates/stm_staff.php on line 24


Notice: Undefined variable: style in /home/customer/www/rivervalleyartscenter.com/public_html/wp-content/themes/pearl/vc_templates/stm_staff.php on line 29
Element not found in /home/customer/www/rivervalleyartscenter.com/public_html/wp-content/themes/pearl/partials/vc_parts/stm_staff//.php

the array at the top is a dump of the atts array, it’s missing some vc vars

Undefined index: description in /home/customer/www/rivervalleyartscenter.com/public_html/wp-content/themes/pearl/includes/admin/product_registration/includes/envato-market/inc/api.php on line 338

Hi,

We couldn’t replicate those errors on our test websites. Which versions of WordPress and PHP are your website running?

Cheers

The site is running WordPress 5.9 and PHP 7.4.27

We have not released the WordPress 5.9 compatibility update yet. Therefore, there might be such kinds of warnings. Please try to downgrade the WordPress version or disable the WP_Debug mode in WordPress.

Cheers

Our sticker header logo will not display even though we have a file in there. riverbirchremodeling.com. Any ideas why?

Hi,

The issue will be fixed in the future updates of the theme. Please try to use this custom CSS for now:

body .stm-header .pearl_is_sticky.pearl_sticked .logo:nth-child(1) {
    display: block !important;
}

Cheers

Greeting. The logo for sticky header nor appear. Thank you. https://prnt.sc/26msmlx

Hi,

The issue will be fixed in the future updates of the theme. Please try to use this custom CSS for now:

body .stm-header .pearl_is_sticky.pearl_sticked .logo:nth-child(1) {
    display: block !important;
}

Cheers

I got a real problem starting a support ticket. I bought the consulting theme 3 years ago and I bought the pearl theme today. A few questions appeared and I logged into my support forum account and wanted to start a new ticket for the pearl theme with the purchase code. Then the message occured “Sorry, this Envato account is already exists in our database.”. What to do now?

Hi,

Please log in to the support account using the Login with Envato button. That will synchronize with your Envato account. After, you can submit new tickets.

Cheers

willing to use it but forced to pay again

we just need basic demo isntallation “TAXI VERSION” but nothing after import. Blank already upgrade memory blabla max_execution_time 600 memory_limit 128M post_max_size 32M upload_max_filesize 32M

Solution ? pay again first ? its basic dude

Hi,

The functionality of the theme isn’t linked to your support license at all. Please make sure that you are using the most recent version of the theme and all the plugins are up to date.

Cheers

Hi, Also WP Bakery Page Builder and Slider Revolution look like they need updating? Thanks

Hi,

The new versions of those plugins will be included in the coming updates of the theme.

Cheers

When this is planned?

The new version of the theme will be released ASAP. If you need the latest versions of those plugins, please submit a ticket on our support website.

regards

Hello, I am using a language translator on my site. Polylang module. I translated the site, but I can’t translate the offices in the top bar.

Hi,

The theme is not compatible with the Polylang plugin. There might be unexpected issues and problems.

Cheers

Very happy with the theme except for a big problem with the header.

I have 2 old elements (icon + text) which are still displayed on PC even though they have been deleted in the header builder Desktop tab!

But, they are still visible in the mobile and tablet tabs, where you can see or hide them but not delete them. It is therefore impossible to delete them.

I can to keep them but I have to modify them. I tried to modify them in the database, but without success.

What to do ? Thanks for your help.

Hi,

Your request requires more deep investigations directly on your website. You can try to remove the “stm_theme_options” table in your database. However, it will reset all your custom settings in the Theme Options.

Cheers

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