Hi ChronicQuip! Not sure what is the problem here but from us it works as it should: https://undsgn.d.pr/If3j2Z

Hi NoirInk! Ok we replied your message, as told if you have a problem also update a popular plugin like WooCommerce this suggests the issue is not the theme. Anyway, we can help you in our Help Center (all the indications in the private message we sent in our email).

Hello Undsgn, you were right! For some odd reason the WooCommerce was giving me the problem. I’ve toок it down and then reinstalled. All is working fine now. I’m sorry for the inconvenience! Thank you very much for the fast response, and for the support! It means a lot to me! Best Wishes

Hi NoirInk, and thank you for the confirmation! Much appreciated!
PS:Anyway, if in future you need support, in our Help Center we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! https://support.undsgn.com/hc

Hi Taniamin1234! I reference about possible extra plugins that are not part of Uncode, I don’t know which plugins plugins you may need, there are more than 30.000 plugins out there, be sure if you need some extra is also compatible as Uncode is

Thank you for your reply. I understand.

Thank you for the confirmation! Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi NikitaKovalenko, and thank you for the interest!
Our recommended multi-language plugin is WPML, Uncode is one of the officially certified themes: https://support.undsgn.com/hc/en-us/articles/214003905-WPML-Multilingual-Certified

it was one image. i don;t know why image can crash? directly loads, but when in gallery not load all page. fixed by deleting.

Thank you for updating, it would be great to discover it though

Hi kamis! With this code you can show them again, then you need to position, use the same selectors:

@media (max-width: 569px){
.pagination .page-prev .btn span, .navigation .page-prev .btn span {
    display: block;
}
}

Wow, thanks a lot. Appreciate it!

Hi kamis, and thank you for the confirmation!

Hi ahimsaraffier! As you can see we don’t deny support even if it is expired, but if you have a technical issue that we can’t understand from here it is necessary to make developers access your installation.
Anyway, what version of the theme do you have? This is something that works out of the box (unless you have selected a gradient), ex: https://undsgn.d.pr/aBxKKj

Hi iilglobal! If you have trouble to login to the Help Center is mostly related to a possible cookie issue of your browser, please try to clear the cookie cache or login with another browser. From here it’s really not possible to help since other users never reported some similar issue.

Hi btstudio23! We are sorry but we are not able to replicate this problem, and we don’t have other similar reports. PHP 8.0 compatibility was published on version 2.3.1 in 4/12/2020: https://support.undsgn.com/hc/en-us/articles/213454129
At least, please activate the debug mode and share a website URL to understand what the possible problem can be.

Fatal error: Uncaught TypeError: Unsupported operand types: string / string in /home2/bibtstud/public_html/wp-content/themes/uncode/partials/elements.php:2627 Stack trace: #0 /home2/bibtstud/public_html/wp-content/themes/uncode/vc_templates/uncode_index.php(1993): uncode_create_single_block(Array, ‘index-1’, ‘masonry’, Array, Array, ‘no’, true) #1 /home2/bibtstud/public_html/wp-content/plugins/uncode-js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(271): require(’/home2/bibtstud…’) #2 /home2/bibtstud/public_html/wp-content/plugins/uncode-js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(244): WPBakeryShortCode->loadTemplate(Array, ’’) #3 /home2/bibtstud/public_html/wp-content/plugins/uncode-js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(368): WPBakeryShortCode->content(Array, ’’) #4 /home2/bibtstud/public_html/wp-content/plugins/uncode-js_composer/include/helpers/helpers.php(1317): WPBakeryShortCode->output(Array, ’’) #5 /home2/bibtstud/public_html/wp-includes/shortcodes.php(356): vc_do_shortcode(Array, ’’, ‘uncode_index’) #6 [internal function]: do_shortcode_tag(Array) #7 /home2/bibtstud/public_html/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(uncode…’, ‘do_shortcode_ta…’, ‘

Hello and thank you. Unfortunately, though, without seeing what layout and what kind of images you are using it is difficult to understand. We have tried to replicate the problem but failed: it seems that instead of numbers the widths and heights of the images are being recorded in the database with text strings. At least that’s what the Fatal Error says, but it’s hard to know what’s causing the problem really without looking deeply into the code.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hi ajryd3r! Try to deactivate the Rocket Loader extension from Cloudflare!

Cloudflare! Ah! I should have thought of that. Your suggestion worked. I wish I asked you this 8 hours ago…haha. Thanks again for all your support and fantastic theme,

Hi ajryd3r, and thank you for the confirmation!

Hi imarcetic! If you have an error, please follow the link next the error, there are instructions. You can send us a private message, using the form you find on this page: https://themeforest.net/user/undsgn

Hi stiloso! If you have an error, please follow the link next the error, there are instructions. You can send us a private message, using the form you find on this page: https://themeforest.net/user/undsgn

Hmmm… I didn’t think about the plugins since the issue seemed so rooted in the menu/theme to me. But I’ll be sure to try disabling plugins some time after the weekend. Thank you for the hint and forwarding the issue!

I also just checked the site with Firefox (since you seem to use Safari?) – the line is not showing there either. So it seems to be a Chromium issue.

Hi ManfredH83! Yes, probably a Chromium glitch on Windows, let us know how it goes with all extra plugins disabled. Even better if you drop here a message so we can check when all extra plugins are not active.

Hi groundcreative! If you want to have 2 thumbnails next each other on the device view you just need to insert something like “100” in the last breakpoint, this is a value that is never reached, and so it doesn’t enter this breakpoint: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=9

ah amazing, thank you!

Thank you for the confirmation!

Hi Gravnetic! I think this is a false positive from your security plugin, anyway if you want to share more info we can check this. The new version of LayerSlider will be packed with the upcoming version of Uncode that is now in Beta. If you are in a hurry you can drop us a private message: https://themeforest.net/user/undsgn

Hello, please, ask you designer to contact us with the right account used to purchase the theme: that’s a general policy to avoid copyright and licensing issues, as you can easily imagine.

If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you! https://support.undsgn.com/hc

Hi 84studios! No we are sorry but at the moment this is not an option. Portfolio works with Categories.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi celediaztristan! No we don’t have an affiliate link, but you can get them from Envato Market affiliate program.
We are sorry but this not information we can release.

Hi MetalPotatoUK! Since you are not using nothing in the Content area, the default template is triggered, you have to remove it, ex: https://undsgn.d.pr/vccAZY

Thank you!!

Thank you for the confirmation!

Hi AntonioEnvato44! Uncode is compatible up to PHP 8.x (but maybe some extra plugins are not working on it), actually WordPress itself suggest “PHP version 7.4 or greater”: https://support.undsgn.com/hc/en-us/articles/115000560529 – https://wordpress.org/about/requirements/