Hi,

Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Hi,

Yes, you can combine sections/blocks from other demos – by using our Cloud Template Library – check more on this video tutorial. ( And you should make sure you’re using the latest version of Soledad to get all the sections/blocks works fine ).
Also, since you’ve purchased the theme, so next time, if you have questions – please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Hi,

Thank you for being interested in our theme.
1/ Yes, you can do that by copy this Custom CSS code below add more this code to Customize > Custom CSS:

.featuredsl-customizer .penci-owl-carousel .owl-stage {
    transform: none !important;
}
.featuredsl-customizer .penci-owl-carousel .owl-nav{ display: none; }

2/ Yes, of course we have plan for use gutenberg editor to replace WPBakery and Elementor in the future. We will give more a way to help all the customers can edit the whole site by using Gutenberg editor without use the page builder.

Best Regards,
PenciDesign

Hi,

Thank you for being interested in our theme.
If you want to hire us to design your site, you can contact our customization team via our contact form and we will get back to you.

Best Regards,
PenciDesign

Wow! Google loves your theme/demo site

I am loving your theme!! I just purchased my 3rd license

Glad to hear that you love our theme. We are also very happy when we have a great customer like you.
If you have any questions, let us know.

Cheers,
PenciDesign

Hi,

Thank you for purchasing our theme.
Your installation is wrong, you need to extract the download package, open the folder you received and use soledad.zip file for your installation. Please check more in this guide.
Also, since you’ve purchased the theme, so if you have any question, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Hi,

Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Hi,

Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Hi,

Before you move your site from the staging site to the main site, you should revoke the license for your staging site via Dashboard > Soledad > Theme License to make sure the license can be used on another domain. In this case, I’ve revoked the license to help you with your staging domain. You can activate the theme again on the main domain now.
And since you’ve purchased the theme, if you have questions – please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Ok that worked its fine now, i understand but i didnt knew i need to revoke before going with live domain ! Thanks a lot team !

Hi,

You can change it via Customize > Social Media – and fill your social icons URL there, you can leave it blank if you want to hide any social media icon.
Also, Since you’ve purchased the theme, if you have questions – please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.

Best Regards,
PenciDesign

Hi,

Thank you for being interested in our theme.
Unfortunately, we don’t sell this theme for the Blogger platform. We just sell it for WordPress only.

Best Regards,
PenciDesign

Gracias

Hi,

Thank you for being interested in our theme.
This theme works for any hosting. But, if your hosting speed is good hosting – of course, the speed will be better than slow hosting. We’ve optimized the loading speed of the theme, so you can get it loads fast for all the hosting – without requirements for the hosting.

Best Regards,
PenciDesign

What would you recommend for hosting plan?

Hi,

As I said before, this theme works fine for any hosting. But, if you want to recommend a hosting plan, I can recommend you some hosting like A2Hosting, Cloudways or SiteGround… for shared hosting.

Best Regards,
PenciDesign

Hi,

Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Thanks

Hi,

Thank you for being interested in our theme.
1/ Yes, the theme is compatible with PHP versions 8.0 and 8+.

2/ Yes, of course, it’s the same as on the demo.

3/ Yes, of course, you can select any homepage demo as your homepage via Dashboard > Settings > Reading.

Best Regards,
PenciDesign

Hi,

It’s a third party plugin, so you should ask the author of this plugin about this problem.
Also since you’ve purchased the theme, so if you have questions, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here just uses for pre-sale questions. Hope you can understand because we don’t have any support staff/developer working on the comment here.

Best Regards,
PenciDesign

Hi,

Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Hi,

We’ve replied to your email, please check it.

Best Regards,
PenciDesign

Thank you for your quick return

Hi,

Thank you for purchasing our theme.
Since you’ve purchased the theme, so please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign

Hi,

Thank you for your suggestions. We will consider adding a support ajax filter for WPBakery in the next 1-2 updates.
The next time, if you have any suggestions or questions, please create a new ticket on our support forum or send us an email via our contact form ( if you can’t create a new ticket ) and our support team will check it to help you there. Sorry because we don’t provide support for customers via comment here. The comment here is just used for pre-sale questions. Hope you can understand because we don’t have any support staff/developers working on the comment here.

Best Regards,
PenciDesign