Hello, Thank you for the great work you are doing! I have a question. I created a normal UX block menu. How do I get the menu to open in the mobile view and the title to open where the submenus are?

Is there a way to make a YouTube video fill the complete row/section background? Now I have some ugly black bars to the side.

Where can I check/enable/disable which thumbnail sizes are being generated by Flatsome? (I mean the theme not WP or WC). Thank you!

Can I use Flatsome on my multi-user Wordpress install which contains only my own multi-niche subdomains?

Just noticed. Cross sells are not showing on mobiles. Is there some CCS which we could activate to display it?

For the newsletter signup in the footer, what code do I need to make the email box and sign-up box square instead of rounded edges?

Hello, on the single product page, on mobile, the “apply pay” button stretches the width of the screen while the “add to cart” button below in much smaller and left justified.

How can I change the “add to cart” button to appear the same as “Apple Pay” on mobile?

Hi

Are this support RTL ? if Yes >> need to see demo

Thank you

This theme was working fine. and a month before the support finished it stop working. I have tried everything to sort out. Contacted WP, uninstall all plugins check 1 by 1, tried rebooting computer, contact internet provider, upgraded windows. Contact support several time, been over a month now and no one helps me solve this. It is very frustrating because it seemed that I finally had my website done.

Hi,

May I ask, what is the shortcode for ‘search box’? I could not find it on support documents…

Regards

I have a black bar all the way to the top and it is not the top bar. Does anyone know how to fix it?

Hello Team,

Thumbnail of the Product listed on homepage is not uniform. Can you please tell me what should be the thumbnail image size so that it can be displayed full? Now, most of my thumbnail images are partially showing on homepage having some part of image cut though.

Regards,

I am trying to create a Slider that is Mobile Responsive on the Flatsome front page.

This is proving to be an impossible task with your product. I hope you can help me here, it is still a Premium account, if it is not possible to do this with a theme, best seller, we will find another.

I want to add images with text to the slider. So far I have tried with different elements: Banner, Images, Section. But there is no way images and text can be mobile responsive

As you can see in the following link https://lajoyadenrique.biogredos.es/, I have done several different tests and I can’t get it to work.

Can you help me or do I need to find another theme other than Flatsome to get this?

Thank you

“The purchase code is already registered on another site. Please go to your account and manage your licenses.” please reset my license

Hi, In Mega Shop theme, Browse Now button has excessive DOM size issue. it seems having unnecessary . regards

Hi, I have in my website both Flatsomes Child which is activated and normal. The activate one is the Child , so I would like the normal one were the same as the Child one and then the normal one would be activated. How can I manage to do that? By the way , The changes you made to my website spoiled my web speed . I had 95 in PageSpeeds before changes and then my website had 35 with your changes. So I had to restore it with backup.

I am a web designer. And I purchased your themes to create my client website using my ThemeForest ID. I want to install a theme on my local host with the item purchase code to complete the design. After that, I will upload it to a real server and use the client’s domain. Did I infringe your copyright? P.S. I have purchased a regular licensed theme.

Hi,

I have purchased Flatsome a while ago and have the 3.5.3 version, can I upgrade to the newest version? Please advise and thanks.

Hi, the photos are not loading on the front end of my website, www.sparwolle.com I contacted WooCommerce and they adviced to check the theme, I deactivated your theme and the photos worked again, is there a current issue with the theme? what I should do

Update: It was not a theme issue, the problem was solved, it is another plugin that compress the photos.