13759 comments found.
In the Enfold Modern Demo, under the Pages navigation dropdown, there is a page called Services, at the top of page there are icons that have sliding text and images under it, where can I find the code for that type of functionality without loading up a bunch of demo content? Thank you in advance for a prompt reply.
Hi,
Thanks for contacting us!
That element is called Tab Section and you can find it under Layout Elements tab of Advanced Layout Builder – https://imgur.com/a/HtgCBec 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
hmmm….. where is the Advance Layout Builder? Is that in Theme Options? Sometimes your customers like myself do not have time to search in a support forum for information that is really difficult to find, some times we are under strict deadline a simple and informative answer would be much more beneficial. Where exactly do I find this Advance Layout Builder??
By the way, I own 4 licenses to this theme, I’m about to purchase a 5th so please just point me in the right direction instead a goose chase. I own the agency, I’m not a developer so an informative answer would be great.
Ok, so after much digging, the Advance Layout Builder is at the top of each page, on the backend, just under the title. That would have been much easier to just tell me that! Now, it would be great if you could send me the HTML for the example that you have in the demo content so I can replicated and then customize. Can you do that?
Hi,
Customizing the content with HTML code would be very time wasting. You could simply enable Advanced Layout Builder (ALB) debugging mode and edit the element directly on your page instead.
If you are using a child theme, you can simply paste this code in functions.php file of your child theme to enable ALB debugging mode in Appearance > Theme Editor
//set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
return "debug";
}
If you are not using a child theme, you should paste the code under following line
if( isset( $avia_config['use_child_theme_functions_only'] ) )
{
return;
}
Here is a screenshot of how your functions.php file would look if you are not using a child theme – https://imgur.com/a/p0JAcwp
After adding the code a new field will show up below ALB – https://imgur.com/a/00KGrQ8 where you can paste this shortcode of Tab Section element and update your page. After that you can edit the element and customize it.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
Thank you.
Hi,
Thanks for contacting us!
Could you please navigate to the page you would like to share using this link – https://kriesi.at/themes/enfold-overview/ and then share it once again? 
Regards, Yigit
Hello together, Video Background doesn’t work in responsive Design. any Idea? because I want to show the Video in Mobile Version as well. It show only part of Video.
Hi.
Thanks for contacting us!
Could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Hello, i want to buy a third license today and may need more in future. can you pls provide some discount. ?
Hi,
Thanks for contacting us!
Unfortunately, we are not able to create discount coupons therefore we are unable to offer you a discount 
Regards, Yigit
Loading parallax demo not possible: Error accessing file for download: cURL error 28: Connection timed out after 10000 milliseconds.
Hi,
Thanks for contacting us!
Could you please refer to this post – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo and try to import the demo manually? If you would like us to do it for you, please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins and FTP logins in private content field 
Regards, Yigit
Agency – Enfold Parallax Demo is 15 months old on GitHub, so i assume there will be no parallax effects
Onlide demos should work… Someone already reported broken demo loading and definitely it is not a one guy issue.
Hi, it is compatible with wp bakery page builder?
Hi,
Thanks for contacting us!
We have not officially tested therefore we cannot guarantee compatibility. Though, Enfold has it’s own drag and drop page builder with live preview option called Advanced Layout Builder which is one of the main reasons why Enfold users choose Enfold. It is pretty easy to use and each element comes with advanced options to be fine tuned so you could create creative layouts 
I hope that helps! Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
I am getting this error which is causing easy slider not to load
Uncaught Error: Syntax error, unrecognized expression: #searchgrid?listedStatus=AVAILABLE_SALE
The error is from this file:
https://xyz.com/wp-content/uploads/dynamic_avia/avia-footer-scripts-5a1572b0d8d70d8a477fe63f4c1a316f---62b36ac145e62.jsHi,
Thanks for contacting us!
Please go to Enfold theme options > Performance and disable JS file merging and compression, save theme options, clear cache and check if that makes a difference. If it does not help, please start a thread on our support forum – https://kriesi.at/support so we can look into it 
Regards, Yigit
Hello, my header site stop shrinking. Can you help me pelase?
I’ve updated the teme and solved the problem! Thanks!
Hi,
We are happy that updating the theme fixed the issue 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
No more packaged plugins? What happened to WP Bakery and Slider Revolution?
Hi,
Thanks for contacting us!
WP Bakery and Slider Revolution were never bundled in Enfold. Only bundled plugin since the release is LayerSlider 
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
Hello, I bought your theme yesterday with 6-month support but your website doesn’t work and I can’t access the support page. So I’m going to write my problem here. On this page (https://behavior-smart.com/the-first-mile-norreg/) you can see how some of the sections (Group B: Adventure & Nature and Group C: Culture & Immersive and the last one ) appear with some sidebar on the left. The last one even shows some widget I never created. This happens every time I duplicate or create a new colour section. What could be the reason for that and how can I solve this problem?
Hi,
Thanks for contacting us!
Your page is password protected therefore I’m unable to see it however it sounds like you are seeing the default widgets. If you would not like to display sidebars by default, you can go to Enfold theme options > Sidebar Settings and choose to display no sidebar. If you would like to display them on certain pages, you can edit those pages and enable sidebar in Layout section – https://imgur.com/a/yGOuaP7 
Let us know if you have any other questions and enjoy the rest of your day!
Regards, Yigit
Hi there, how to open a support ticket pls? Can’t find this option on kriesi.at Thanks. Axel
Hi Axel,
Thanks for contacting us!
Please go to – https://kriesi.at/support/register/ and register to our support forums using your purchase code. After logging in, you can go to – https://kriesi.at/support/forum/enfold/#new-post to start new threads 
Regards, Yigit
Thanks.
Hi all, who fixes Theme CSS problems after a Wordpress Release CSS Specificity changes? The user of the Theme developer? Yes, you can reproduce this on Enfold with Wordpress and no plugins – you can reproduce it on Enfold’s sandbox. And no, it does not happen with Wordpress and Twenty20 no plugins. Thank you!
Hi,
Thanks for contacting us!
Could you please give us more information on the CSS issues so we can include the fix in upcoming release? We test Enfold with every major WordPress release and have not noticed any issues but of course there might have been something that we have missed 
Regards, Yigit
Hello, what is the plugin supported by enfold property listings to upload bulk property listing via XML links?
Hi,
Thanks for contacting us!
We have not tested any of the IDX plugins with Enfold therefore we cannot officially recommend any plugin however there are Enfold users using – https://wordpress.org/plugins/optima-express/ plugin . If you would like to give it a try, please contact plugin authors to make sure the plugin offers all the features you are looking for 
Regards, Yigit
Just a small request I hope you all might consider in a future update. On the Travel Demo, allow for the header on the front page to look like the other pages. I don’t like they way my logo looks there and not a fan of the menu overlaying the image. Would love to see an option to just have the header section display as it does on the rest of the site. Hope you have a fantastic holiday weekend!
Hi,
Thanks for contacting us!
Our designers have set transparent header on home page to showcase the possibilities but you can easily switch it back to non-transparent.
You can edit your homepage after importing the demo and choose “No transparency” in “Header visibility and transparency” field – https://imgur.com/a/3sr3xoJ 
I hope that helps!
Let us know if you have any other questions and enjoy the rest of your day 
Regards, Yigit
Thought I had looked everywhere, but sure enough! Thank you!!!
Got a lot errors in the page with the products slider after last updated: PHP Notice: Undefined index: nav_visibility_desktop in /wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/traits/trait-sc-slideshow-ui-controls.php on line 59
Hi,
Thanks for contacting us!
Could you please try de-activating all active plugins except for WooCommerce and check if that makes a difference? 
Regards, Yigit
Update: I could reproduce the issue as well and reported it to our devs. I will share the solution with you here when we come up with the fix 
Hi,
Please go to Appearance > Theme File Editor and edit enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-product-slider.php file and replace the content of the file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_0_1/framework/class-avia-product-slider.php
If you would like us to update the file for you, please start a thread on our support forum – https://kriesi.at/support and post FTP and WP admin logins in private content field.
The fix will be included in upcoming version 
Regards, Yigit
It works! Thank you so much. You are the best!
I am getting the following error :Publishing failed. You are probably offline. only with one site – I am up to date with all. please help!
Hi,
Thanks for contacting us!
This seems like an SSL related issue on multisites and other users who had the same issue fixed it by updating URL – https://wordpress.org/support/topic/publishing-failed-you-are-probably-offline/ . Could you please check if that helps in your case as well? 
Regards, Yigit
Hi,
using the included contact form, is there a way to show a warning message of “form not sent” or “required fields not filled” instead of just turning them red?
Best Regards, João
Hi, to solve this for now, and for anyone in need, I used:
jQuery(document).ready(function( $ ){
$(".button").click(function(){
setTimeout(function(){
if ($(".form_element").hasClass("error")){
alert("Formulário com erros.\nVeja se tem algum campo de preenchimento obrigatório por preencher.\nOs campos obrigatórios estão marcados com um asterisco (*).");
}
}, 500);
});
});
Best Regards, João Clérigo
Hi João,
Glad you figured it out and thanks for sharing your solution 
Regards, Yigit
Hi Yigit,
no problem
It works, that’a all that matters.
Best Regards, João Clérigo
Hello, I’m using a lot Enfold themes and I often find myself changing some sections for better responsive. Is there a way to automatize this in css or else ? I’ll precise you my problem : In repetitive sections I have four columns and in the the two middle ones I alternate Image or Text. I wish to always have in mobile version my Image first and THEN my Text, and I’d like my text to be centered and not aligned right or left anymore on mobile. Thank you for your help
Hi,
Thanks for contacting us!
To change the order of the columns on mobile, please edit your first column of the row and go to Row Settings > Row Screen Options and change column behaviour on mobile – https://imgur.com/a/cmOWHCF . Please select position manually for the middle columns.
And to center the text on mobile, please edit your “text” columns and give them a custom ID (“center-text” in example below) in Advanced > Developer Settings tab – https://imgur.com/a/D7GjyFo and then add following code to Enfold theme options > General Styling > Quick CSS Field@media only screen and (max-width: 767px) {
#center-text { text-align: center; }
}
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit
I bought this theme and integrated woocommerce. But I am facing a problem. I have only Woocommerce plugin. And only 105 prodcts. Nothing else. Despite that, my site is super slow. Another issue is in Add/Edit Product page, product tab is not broken. And product gallery is not working on Admin panel.
Hi,
Thanks for contacting us!
Please make sure that you are using the latest version of Enfold which is currently 5.0.1. If you are already, could you please start a thread on our support forum – https://kriesi.at/support and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Buenos días, me gustaría saber cómo puedo cambiar el tamaño de la fuente del menú. Se ve un poco pequeño y quiero ponerlo más grande. No encuentro donde hacerlo. Gracias
Buenos días!
Thanks for contacting us!
Please go to Enfold theme options > Advanced Styling and edit “Main menu links” and adjust it as needed – https://imgur.com/a/ypenLz1 
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support 
Regards, Yigit