3203 comments found.
Hi, Using the Basel Slider, is it possible to put a link on each slide? Thank you
Hello,
Unfortunately, there is no such ability in the Basel slider at the moment.
Kind Regards
HI. I have to create a shop where the products will unfortunately have images with different proportions (square, rectangular) depending on the category they belong to. How does the Basel theme handle this situation graphically?
In more rare cases the images could have different aspect ratios even within the same category, does Basel have a valid solution for this case too? Thank you
Hello,
Thank you for your question.
Product images are controlled and resized by the WooCommerce plugin, not the theme itself. You can configure their size and cropping options in Appearance -> Customize -> WooCommerce -> Product images.
Kind Regards
Hi, is the theme wp 6.1 compatible?
Hello,
Thank you for contacting us.
Yes, it is fully compatible with WordPress 6.1.
Kind Regards
Hi! I’d like to get rid of the ”.clearfix divs” inside the product elements grid (after every product-grid-item). Which php or js files contain these? Thanks,
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi! I want to change the “Register” title on the Login/Register page, also change the “Register” button. Can you help me?
Best regards.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I like this theme but I will buy if it supports Elementor builder.
Hello,
Thank you for being interested in our theme. Currently, our Basel theme supports WPBakery only. We don’t have plans to add Elementor support to this theme.
Kind Regards
Our search bar seem to be working intermittently since we activated our Basel theme last week. It does not auto search like it used to in the past and sometimes does not search at all. Please advise
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/
Regards
Is it possible to add login(with username) and register link in the top bar menu
Hello,
Unfortunately, there is no such ability in our Basel theme. It might be possible with additional code customization only but it is out of our theme support scope.
Kind Regards
Hello,
FYI, on Button WPBakery element, if you set a link checking the “nofollow” option, you don’t get the rel=”nofollow” on the page.
Regards
Hello,
Yes, it looks like a bug in the element. We will fix this in our next theme update.
Kind Regards
Hello Team,
I want to show “Author name” in blog post, posts in basel theme.
Please guide me.
I meant “Author Bio” in posts, blog posts.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Is it possible to make top bar sticky
Hello,
Unfortunately, it is not possible to make it sticky in our theme.
Kind Regards
When will the theme be compatible with WP 6?
Hello,
Basel theme is compatible with WP 6. You have the problem with theme?
Regards.
Next ot the fact that it’s pretty slow? None right now. 
Hello,
In general, our theme is already optimized and don’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like Better WordPress Minify and a caching plugin like WP Super Cache or use WP Rocket for both tasks. Also, you can use GTmetrix tool to see what makes your website slow and optimize these parts of your website.
Kind Regards.
I know…
Hello,
There is no “Link target” parameter in WPBakery element “Promo Banner”, like you have e.g. on “Information box” element.
Would you consider adding it in a coming version?
Thanks 
Hello,
We will consider this as a feature request.
Kind Regards
Hello
I think I found an admin bug (yes I am good at it ).
Scenario is pretty simple: when I save Autoptimize settings in admin, then the wp_options ‘basel-dynamic-css-file-status’ is set to ‘invalid’. I can tell you more on why it’s then an issue if you want.
I think the faulty Basel code is in basel/inc/classes/Dynamiccss.php:21
add_action( 'admin_init', array( $this, 'save_css' ), 100 );
then
public function save_css( $css ) {
if ( ! isset( $_GET['settings-updated'] ) ) {
return;
}
$css = Options::get_instance()->get_css_output();
update_option( 'basel-dynamic-css-data', $css );
update_option( 'basel-dynamic-css-file-status', 'invalid' );
delete_option( 'basel-dynamic-css-file-credentials' );
}
You don’t even check that you are in Basel admin in this function, I guess that’s why things are going wrong.
I hope my analysis of the issue is correct
Hello,
Thank you for letting us know. Could you please clarify what problem with the website you have after resaving it? It shouldn’t cause any trouble actually.
Kind Regards
When ‘basel-dynamic-css-file-status’ is ‘invalid’, then CSS is set inline in page, instead of as an external .css file. This also modifies the order of the CSS instructions in page (with other CSS you may have), thus modifies the style of the page…
OK, we will check this and fix in our next theme update.
Kind Regards
How can I disable to load Google fonts? Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello,
A minor bug, for your info
You have some CSS to have a border around white swatches (so that they are visible on a white background). But your CSS assumes that color is #FFF while the color picker in admin sets it as #fffff.
So it won’t work (unless you force swatch color to #FFF in admin).
Hello,
Thank you for letting us know. We will check and fix this for our next theme update.
Kind Regards
Hello, Just a quick question, what version of the Google Fonts API is the theme currently using?
Best regards.
Hello,
Google Fonts doesn’t have API version to load the font on the website. Here is a URL that we use in our theme https://fonts.googleapis.com/css?family=
Kind Regards
Hello,
Here is a CSS bug (I think).
In your style.css you have:
@media (min-width: 1025px) {
..., .admin-bar .sticky-header.act-scroll, ... {
top: 32px; }
but something similar is missing for smaller screens. As a result, the sticky header disappears below the WP admin header.
Hello,
Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue. We will fix this in our next theme update also
@media (max-width: 1024px) {
#wpadminbar {
position: absolute !important;
}
}
Kind Regards
Hi, I would like to know what types of discount features you have. (Shop Jewelry)
Exemplos:
- Cupom;
- Discount per amount spent;
- Discount per items counted in the cart;
- Fidelity discount, if the customer buys repeatedly, there is a discount.
Hello,
WooCommerce has only coupon discounts by default. There are no other ways to configure discounts in WooCommerce without additional plugins.
Kind Regards
Hi Your theme is not having the buy now button at product page. Like flipkart is having add to cart and buy now button. I tried to add buy now button via plugin but when clicking on it spinning icon of both add to cart and buy now button spins. Hope u guys soon will add this feature in your theme
Hello,
Thank you for your feature request. We will consider this for our future updates.
Kind Regards
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