494 comments found.
hello: 1- do you offer from end course builder ?
2- can hide a course if it became old?
3- can admin block an instructor with his courses, and keep them in students dashboard?
4- can prevent instructor from deleting a course if some one enrolled it ?
thank you
Hello,
There is no such kind of option by default. Courses will be available no matter whether your users are new or old. If you will remove courses they will be removed for all users
Cheers
I get a warning saying “Please update MasterStudy LMS Learning Management System PRO!”. It hasn’t been updated for a long time and it’s starting to get very boring. Please write your solution
Hello,
The pre-packed plugins update will be available as soon as there will be the theme update. At the moment we recommend the current version of the LMS plugins
Kindly note, that the comments section is here for the pre-sale questions by default. If you have questions about the theme default settings and options, kindly create a ticket on our support platform and our managers will kindly assist you
Cheers
Please update your woocommerce files! Its outdated! When can we expect a update?
Hello,
Those are simple warnings of the WooCommerce plugin and they don’t affect the proper work of your website. Whenever the WooCommerce authors release the new version, the plugin templates become outdated in the theme even the new version of the theme was released a day before. We can’t control the releases of the plugin, as WooCommerce can be updated twice a week. The new version of the theme will contain the updated templates of WooCommerce.
Cheers
Hello I have purchased the theme from long time ago and I didn’t used it and now I am trying to use it the code not accepted !!?? Please advice
Hello,
The theme can be activated without any restriction with a properly generated token activation key. Note that the token creation stage is your personal end that is connected with your Envato Market account directly. We are not able to create your personal token activation key for the theme from our side in general. We highly recommend you to carefully follow all the step-by-step guidelines, in order to properly generate and activate the theme on your site, here is the link >>> https://docs.stylemixthemes.com/smarty-theme-documentation/getting-started/activate-the-theme-and-import-the-demo-content
Cheers
Hi, good morning. I just realizing there’s an update for this theme, I really appreciated it. Quick question, is it fully compatible with the last Wordpress version? is there any known bugs or issues detected?
I’m looking forward to update one of my sites ASAP. Thank you!
Hello,
You can track the theme compatibility and check the theme included changes directly from the theme documentation > changelogs section, here is the link for it >>> https://docs.stylemixthemes.com/smarty-theme-documentation/extra-materials/changelog
Cheers
On my client’s website www.prideacademy317.com, I’ve had the following message on my client’s website for the past month
“Please update MasterStudy LMS Learning Management System PRO! The current version of MasterStudy LMS is not compatible with old versions of the MasterStudy LMS Learning Management System PRO, some functionality may not work correctly or may stop working completely”
When I click the update button it takes me back to the Dashboard page (https://prideacademy317.com/wp-admin/index.php). How do I eesolve this?
Hello,
The LMS plugin is the theme pre-packed external plugin. The update of the LMS plugin for the Smarty theme will be included in the near future. So, you will be able to update the LMS plugin, when the theme update will be ready. You can just keep continuing using the current version of the LMS on your site
Cheers
Estimados, necesito comprar este tema: School Kindergarten WordPress theme para desarrollar 5 sitios web, con el mismo tema. ¿Qué valor me puede ofrecer para comprar el tema y poder usarlo en 5 sitios web? Quedo atento, gracias
Hello,
One license key you can use in one live domain due to the license policy. However, with one key you can easily use the token key for a multisite as well
Cheers
Gracias por su respuesta. Pero no me queda muy claro lo de la licencia. Si compro el tema con licencia regular puedo instalarlo en las 5 páginas? o tengo que adquirir la licencia extendida? Esta licencia extendida es muy costosa por lo que no me conviene. ¿Me podría explicar con más detalle cómo puedo hacerlo para poder adquirir esta plantilla y poder usarla 5 veces y cuánto es el valor final? muchas gracias por su ayuda.
This price is for one live domain, which means that you can use one Theme on one site only and this is the final price. If you want to use the theme on five domains, you need to purchase five themes. According to the Themeforest license policy, you can use the theme only on one domain. You are able to use the activation token three times for testing the theme on dev servers. If you have a disagreement with the license terms, please contact the ThemeForest support team – https://help.market.envato.com/hc/en-us
Cheers
Hello,
Please is this theme expected to roll out an update? An update that will also update the WPBakery to the latest version.
Hello,
Plugins like WP Bakery page builder are not free in general. We have bought those paid plugins from our end and included them in our theme packages as external plugins and they are active from the theme side, so you can use those plugins without any restriction. All the updates we will include with the theme regular updates. So, the update of the plugins you will be able to get as soon as there will be the theme update
Cheers
I sent this comment about 1year ago and up till today WP Bakery plugin is yet to be updated as promised. You guys keep copying and pasting the same “Plugin like WP Bakery blah blah blah…..” to everyone who ask for WP Bakery update. Other themes I’ve bought from other vendors have long updated to 6.13 version but yours is still at 6.6. It is obviously not an issue of no updates from WP Bakery, It’s an issue of negligence and I really don’t understand why you would promise an update and turn around and give excuses.
I hope this is being worked on.
The latest included version is 6.7. Please track the theme change log for the updates > https://docs.stylemixthemes.com/smarty-theme-documentation/extra-materials/changelog
Regards
Are you being serious? The question is “Why are we not getting WP Bakery latest plugin v6.13 update?” and you are pointing me to 6.7? That’s about 6 different versions away, isn’t that shameful? Why? Give your customers a reason Stylemix.
I hope you know some of us are Website Designers and we patronize you to service our clients, so its almost as if you don’t care about what happens between your customers and their clients, all you are concerned about is to make a sale. Are we suppose to tell our client asking for the latest update that there is an archaic version to sooth their needs…does that make any sense to you if you were the client?
Y’all better fix up cos you don’t know how many potential customers you have missed because I’ve seen a lot of customers complain about this.
Thank you for your feedback, as I said previously, the latest version will be included within the coming update of the theme. Our product managers and developers are including updates according to the priority of existing tasks and unfortunately, I am not able to provide when the update will be included
Best regards
I need to buy the HTML/CSS/JS version of kindergarten-two theme, is that possible ?
Hi,
There is no HTML version of the theme and we do not develop HTML templates. Let us know if you have additional questions.
regards
I see this theme has not been updated since August 2021. This makes me hesitant to purchase. Will you still be maintaining this theme and putting out updates?
Hi,
We will release only compatibility updates with WordPress, PHP, etc. The new feature and layouts are not planned at the moment.
regards
My Support has ended. I only need to change a single line of text and I am not sure if it is possible with the theme. Before I renew my subscription. Is it possible to delete the couse label Details: “Price”?
Than you!
Hi,
Could you please send a link to that page or a screenshot of the label?
regards
Hi herewith the link to image: https://drive.google.com/drive/folders/15TE6WCT-SV-vWey9LlVxyJ5iUTOzTgQV?usp=sharing
Sorry the site is not “live” at the moment.
Hi any advise on the above issue. Thank you!
Also is there a update for this theme? If I update to php 8.1 the theme is not supported.
Hi,
Please be informed that the Price section can not be deleted, however, if the Price is not required field for your classes you can rename it using the LocoTranslate plugin http://joxi.ru/l2ZGYlKtVBE5NA. You can find more information in this article https://docs.stylemixthemes.com/f-a-q/how-to-translate-or-change-the-strings-of-the-theme-and-plugins
The theme is not compatible with php 8.1. We highly recommend to have php7.4 installed and upgrade the php version only after theme compatibility update is released.
regards
Hi there. I was wondering of this theme will recieve updates in the near future. According to changelog, last update was in past August.
Hi,
We are restricted in resources at the moment. Therefore, regular updates aren’t planned yet.
regards
Is there any integration between theme and jet smart filters ?
Hi,
The theme has no integration with Jet Smart Filters. Let us know if you have additional questions.
regards
Hi there, my client has this theme but they deleted the Shop pages a while back. Is there an easy way to reinstate the shop pages? or do we need to reimport the demo and go from there? Thanks.
Hi,
You can just create a new page and set it as a Shop page in the WooCommerce > Settings. It doesn’t depend on the theme.
regards
I’m trying to customize my theme, the contact page has elements (just above the foot) that I’m not able to edit even with pagebakery, I’ve also sent this via support please kindly treat as urgent.
Thank you.
Your customer care is hurting, so much delay before response and it’s really affecting my work progress, please respond to my ticket I’m stuck and client is on my neck.
Hi,
Your ticket is assigned to our technical expert. Please note, we can not answer requests immediately after the submission due to differences in timezones.
Our technical experts will answer all your questions ASAP.
regards
Hello, have you (theme designer) stopped updating this theme? With the latest version of wordpress, the WPBakery page builder does not function. Also your last update was in Aug 2021. If you are not updatingthen what is the point of purchasing support ? Currently March 2022.
Hi,
The new version of the theme with the compatibility updates will be released ASAP.
regards
Hello, is there a plan for an upcoming update? Do you know if there are any known issues if I upgrade to Wordpress 5.9? Thanks
Hi,
The critical issues were not detected with WordPress 5.9. We will release the new version as soon as possible.
regards
I get an error whenever i activate Timetable plugin, and i cannot install demo contents until and unless ive installed and activated all required plugins. the error caused by timetable plugin has caused a fatal error on my admin dashboard, making me to be completely out of my admin dashboard.
Hi,
Our support agent replied to your ticket. Please follow the provided instructions and reply back to the ticket if you have additional questions.
regards
simple question why can’t I have a submenu in the top bar menu?
Hi,
The Top Bar menu doesn’t support submenus by default. You can use sub-menus only in the Main menu.
Cheers
another issue after updating the theme was that the card info and check out is bad.
This purchase code has already been used. when i create a ticket i s get this on your support for my license.
you left a after the table in smarty/woocommerce/checkout/review-order.php line 119in your new theme update.
another issue for the last 2 years is your theme adds ::before to the labels and input fields
do you have a solution to your themes css? https://prnt.sc/26dg43d main css line 13139
Could you please clarify which layout of the Smarty theme are you using?
Also, to get technical support, you’ll need to renew your support license and log in via the Login with Envato button on our support website.
Cheers
I’m using the most recent update, half your themes is missing in the php code missing closing div’s
do you have an elementor version of the theme?
1. Every release of the theme proceeds the code review process by the Envato staff. Those kinds of basic rules as closing div’s would be a cause of rejection. Rejected items can not be published on ThemeForest at all.
So please make sure that you have installed the theme in the correct way.
2. Smarty is not compatible with Elementor at this moment.
Cheers
Social Icons on the footer disappeared. How can I fix this, i couldnt find any documentation about this, and I also dont want to pay 40 dollars for every small question i have now and then. I have already extended the support twice.
Hi,
You’ll need to enable them from the Customize > Social Networks and Customize > Footer > Layout sections.
Moreover, according to the Support Policy of Envato, you’ll need to extend your support to get answers to technical questions.
Cheers
