Hello,

Thank you for taking interest in our theme!

The booking form cannot be disabled through theme options, however, you can hide it with custom css and our support agents can assist you with this.

Once you import our demo content you will get all the pages and settings which you can adjust to your needs and you can combine sections from different pages.

Feel free to reach us if you have any additional questions

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Hi there,

Thanks for taking an interest! The booking system is the same and differences are visible in the design section mostly. You can compare both websites with each other to see which one suits you the best. We do not have any testing environment however every thee feature is presented on the themes demos.

If you wish to get more information or screenshots of the backend you are more than welcome to send us a mail and we will be happy to provide you with additional information.

Thanks.

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Hi,

Please navigate to Appearance > Widgets and you can find this button in Home4/Right widget area (please see screenshot).

You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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Hello,

Please note that even if the Headers and Footers are included in the Elementor Pro version, our theme is using the Free Elementor version and header and footers on our demo site are created with our header/footer templates and options. Unfortunately, we haven’t tested the Elementor-Pro header and footer feature with our theme and we cannot guarantee their compatibility.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hi there,

Thanks for writing in! Please check this article that can help you set up your transparent header.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Also, I wanted to know if I dont want to booking engine to show, can we delete it from the room pages? And are the room pages editable in elementor?

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you and check everything on your end.

Thanks.

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Hi there,

The Augustine booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. We haven’t tested the integration with booking.com or similar websites, so we can’t guarantee it will work.

However if you want to organize the booking or a request differently then you will need to edit our theme files, as there is no option to make a reservation request other than through our booking form.

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Hi there,

The Augustine booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. We haven’t tested the integration with booking.com or similar websites, so we can’t guarantee it will work.

Let us know if you have any additional questions.

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Hi there,

Thanks for writing in! Please check this article that explains where to find your purchase code.

If you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hello,

Thank you for reaching us!

- Reservations can be made through booking form on the single room pages and also through backend options of single room in “Reservation Settings” tab (please see screenshot).

- All of the bookings will be listed in the Augustine Room > Bookings as shown in screenshot, and since the booking process is handled by WooCommerce they will also be listed in WooCommerce > Orders (please see screenshot) and there you can filter them using available filters by WooCommerce.

- Unfortunately, testing environment and trial periods are not available as options. For more detailed overview of theme’s options please check the documentation in this link.

- Overview of bookings can be found in Augustine Room > Bookings and also WooCommerce > Orders. Once the dates are booked, it is not possible to book the room for the same dates.

Do let us know if you have any additional questions.

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Hi there,

You do have only an option to set one currency within the theme options and the default WooCommerce settings.

Please understand that all our customers that has valid support does turn to our support team and our help center as it is our way to help all our customers regarding our themes. Comments page is usually meant for general inquiries and pre-sale questions.

Thanks for understanding.

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Hi there,

Thanks for taking an interest! The Augustine booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. We haven’t integrated any 3rd party booking service with our theme.

We hope this helped and let us know if you have any additional questions.

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All seems right now thank you

Hello,

There were some minor interruptions which have been resolved in the meantime.

Do let us know if you have any additional questions regarding theme

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Hello,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.

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Hi there,

Yes, you will be able to copy the widgets and paste them to another page, also you can create templates that you can reuse.

Do let us know if you have any additional questions.

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Hi,

Thank you for taking an interest!

The Augustine booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.

However if you want to organize the booking or a request differently then you will need to edit our theme files, as there is no option to make a reservation request other then through our booking form.

Let us know if you have any additional questions.

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Hello,

If you need some assistance with the theme and since author’s dashboard is meant for general inquiries and pre-sale questions, you are more than welcome to submit a request at our help center and our support team will be happy to help. To submit a ticket please follow instructions from this – article .

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Hi there,

We do see that all your requests are answered and if you need any assistance regarding your issue, our support team will for sure check this and help you if this is related to the theme feature or a suggestion, since they can pass your suggestion to our team for consideration.

Thank you for understanding.

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I wrote this, it makes no sense to me, I got the answer as I described it above.

Hello,

Please contact us through Help Center and let us know what are your suggestions which we will forward further to our team into considering.

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Hi there,

Once we check, our help center is working perfectly fine so please check if you have entered the correct Profile, Theme, and purchase code.

If you by any chance still have issues please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.

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thanks I delete theme and leave only elementor and it’s working better my profile and purchase is checked, I just have a new adress email so why i couldn’t change it I create a new profil with it and my purchase (same email themeforest) but can’t send support.

Hi there,

Please send a mail to this address and include your purchase code, the issue, and a ticket will automatically be created for you.

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