59156 comments found.
Hi, I cannot get lottie files to work on greenshift. I have it as json file. Please help me.
Please, create topic according to guidelines, with all information, links, screenshots. This will allow us to understand your issue and give you a better and fast answer.
https://sizamtheme.support-hub.io/articles/how-to-write-to-support-if-you-need-technical-helpHi i want to know the sites on which my license of rehub theme is activated
I don’t know If it’s a bug or not. But If you use the rehub_views_day meta on Greenshift, my server goes crazy slow, but If add the same meta field on Elementor, it’s fine
It’s not clear how and where you use meta
It can’t be different because both plugins use the same function to render block. Also I see on your first screen that you selected posts manually, so, using meta order has no big sense, manual selection has priority
I selected 2 tags to be excluded actually. Well, the page loading goes from 2 seconds to 10 seconds, the only difference that I see is that Elementor still lets you narrow the filter by 24 hours/week/month, doesn’t that reduce resources usage?
it’s just reducing number of posts for query, so, if you have large amount of posts, then, yes, this will reduce request time.
You should avoid using cross queries like tag exclude + meta query at once.
Or use caching plugins which will cache requests
Hi, menu codes are not working on my site. I have added “vertical-menu rh-subitem-menus” to the 2nd level menu but it’s not working.
Please, create topic according to guidelines, with all information, links, screenshots. This will allow us to understand your issue and give you a better and fast answer.
https://sizamtheme.support-hub.io/articles/how-to-write-to-support-if-you-need-technical-helpHello, Is there any way to import specs from icecat ?
There is no such option because icecat closed public API access
I purchased ReHub 2 years ago. I reinstalled it and put in my license information and it says, “License is incorrect or this license is not assigned to you, please contact support!.”
It is the correct license number and name I’m inputting.
Why am I getting this error?
Which name did you use?
Hi sizam, hope you’re good. Is there any conflict or bug between the theme Version 18.2 and the latest Elementor version 3.7.4 ? Can I update it safely or you recommend next elementor update
We didn’t find any bugs, but I saw many bad feedback about 3.7 version of Elementor
I see so do you recommend to wait for 3.8 ?
yes
Thanks a lot
Hi, on re:cash if I choose to look at my profile I get this message come up :
mycred_show_if balance=1 ctype=”cbtrkr_approved_usd” Current approved Cashback is [mycred_total_balance types=”cbtrkr_approved_usd”]
Cashback History [mycred_history type=cbtrkr_pending_usd user_id=current]
But I don’t use mycred or any cashback, how do I remove that?
Thank you
Theme options-Buddypress option
Perfect, thanks 
I see, what does Popularity order does? Is it by views? Date?
https://prnt.sc/ReVc4vi0tz3ZBy the way, Do you recommend a replacement for Buddypress? It is increasing my loading time by 1-2 seconds
Currently there is no alternative to Buddypress. But it’s not required for theme
I activated the license and the plugins but the website stopped and all the server websites after the plugins installed and activated! I use wordpress 6.0.2 the newest version
My only website is vi-ip.cn
Please, create topic according to guidelines, with all information, links, screenshots. This will allow us to understand your issue and give you a better and fast answer.
https://sizamtheme.support-hub.io/articles/how-to-write-to-support-if-you-need-technical-helpGreetings! I want to use the ‘Side Block Light’ product layout but the specifications do not show on desktop. How can I disable ‘sticky on scroll’ feature so they show? https://saunashare.com/book/max-sauna-tent/
please, change it to Side block so I can try to give you code if it’s possible
Updated to side blocks. Thank you.
.single-product .floatactive.calcposright{position:static !important}
you can place this in theme options – general options – custom css
Shoot, that makes it worse. It just jumps back and forth now.
Ok, clear. Then, you need to select other product layout
Hi sir .. i just bought it but when activate it a message say it is used in another site ! Although i didn’t use it at all !
My only website is vi-ip.cn
Because you activated on local site first. You can deactivate on Rehub – registration
How do I disable the compare button on single product page? I can´t seem to find that in the settings.
Nevermind. It was comming from a plugin.
Посмотрите тикет https://sizamtheme.support-hub.io/tickets/36492
Is the filter by date option gone If I edit a block using Greenshift instead of Elementor?
https://prnt.sc/IHe-7yEMHxY9 https://prnt.sc/nt8gjjL6dwtmThis filter was removed because we found that it’s making too much requests and slow down site
I see, what does Popularity order does? Is it by views? Date?
https://prnt.sc/ReVc4vi0tz3ZCan you please write from your buyer’s account?
Hello Dear Sizam, I have an issue in this link , ( price on Amazon) https://onehundredcoffee.com/beans/the-best-bodum-french-presses-buying-guide/ The Button hyperlink does not show or appear as Button but as a text , for Amazon.com URLS But if I used local Amazon.sa , my local country Amazon links it works , why ?? I know I am out of support, I hope you just only tell me the reason , I appreciate your great and always previous support, thanks
Which block do you use?
Which Rehub framework version?
Offer box block ( mainly) Also Offer listing Version is 18.1
for me, it looks like you have some customization snippet which removed all classes on links. Please, disable all plugins and your customizations temporarily
Thanks too much , solved finally
Hi, I want to deactivate the Rehub Theme license from my old site and activate it for the new site. Please deactivate the License.
Is it possible to modify the category page?
And by that I mean if I click on a category in re:deal for example it takes me to a page of health and beauty products for example but I want to modify the side panel and a few other bits. I am using Elementor
For instance I don’t want the subscribe to our list thing on there and would like to make other changes but I don’t know what I should be modifying as I cannot find the page to modify.
Thank you
The video here seems to be out of date. As the category layout is no longer available from what I can see : https://www.youtube.com/watch?v=8yBh3KODCE4&t=1s
it’s old video but actual for woocommerce. Post category layout can be selected in theme options – general. Elementor PRO has also option to modify category page itself
Hi, there is no post category layout in theme options for Re:Cash : https://prnt.sc/tdy8FX0JbIRZ
Category uses Archive layout, because it’s archive
Thank you 
Hi, I want to deactivate the Rehub Theme license from my old site (https://amircomputerbd.com/) and activate it for the new site. Please deactivate the License.
I think you don’t understand what i want, my old website is not live, and I crate a new site and I want install it new site but here I looking this theme already install, please remove old site license from your server.
Use actual version of theme 18.2 and deregister license https://rehubdocs.wpsoul.com/docs/rehub-theme/theme-install-update-translation/license-rules/
Hi, I cannot find a way to make your old wow animations with your greenshift builder. Is it possible?
Animation addon is bundled with theme
I have it installed. I cannot find anything similar to your old wow animations. Not on your youtube videos, not in settings of an image, no where ….
It’s more powerful and all latest videos on channel are about animation addon
https://m.youtube.com/channel/UCt3I0SO9yZ8ivyx4qKNCpJQI’ve watched a few videos and they do not explain anything I am looking for. I am looking for mouse move effect for images. It was on your wow animations, now I cannot find a way to do it with greenshift. Looking at your videos doesn’t help in this case, they are about different things, they are long videos and irrelevant. I think you should make these tutorials differently – instead of 30 minutes showing something many times, better would be straight forward animations tutorials. Because now I do not see a way to do what I want.
each video is about own set of effects. Each video has timecodes for each effect. There is separate video about Mouse effects
https://youtu.be/o_OptwE8Sz8ok very good, thanks. got it working the way I need