819 comments found.
Hi, I have the theme installed on one website but the purchase was made from the previous webmaster. I see I have lifetime updates included, but how can I update the MedicalPress Elementor Addon plugin if I don’t have access to the Themeforest account? I tried to update to the latest version on Elementor (3.28.3) but its not working, probably due to the old version of MedicalPress Elementor Addon plugin. Thanks
Hi,
Thank you for reaching out.
To access lifetime updates, including updates for the MedicalPress Elementor Addon plugin, you must have access to the ThemeForest (Envato) account used to purchase the MedicalPress theme.
This is because updates are provided through the buyer’s Envato account. We recommend contacting the previous webmaster to either transfer the license to you or assist you with updates.
Without access to the original purchase account, unfortunately, you won’t be able to download the latest versions. If you only want to update the MedicalPress Elementor Addon plugin, delete the existing one and reinstall it via the Dashboard → Appearance → Install Plugins section. You can also find its update there.
If you have any further questions, please don’t hesitate to let us know.
Best regards,
InspiryThemes Support
Hello, with the new version of Elementor 3.27.7 the theme is still working? Thank you, Marco
Hi,
Thank you for your patience.
I have tested and can confirm that the latest version of MedicalPress is fully compatible with Elementor 3.28.1.
We have already released an update for the MedicalPress Elementor Addon plugin. Please ensure that you have updated it to the latest version. To do so, deactivate and delete the existing plugin, then navigate to Dashboard → Appearance → Install Plugins and install the latest version from there.
If you need further assistance or have any questions, please create a support ticket using the link below. Our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
Is the template still supported for the latest Elementor?
Hi,
Thank you for your patience.
I have tested and can confirm that the latest version of MedicalPress is fully compatible with Elementor 3.28.1.
We have already released an update for the MedicalPress Elementor Addon plugin. Please ensure that you have updated it to the latest version. To do so, deactivate and delete the existing plugin, then navigate to Dashboard → Appearance → Install Plugins and install the latest version from there.
If you need further assistance or have any questions, please create a support ticket using the link below. Our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Best regards,
The InspiryThemes Support
Hello,
I would like to use this theme for the natural products e-commerce blog http://www.casadonaturalista.com.br. Are there any restrictions regarding this? Do you have a more updated version? Thanks.
Hi,
Thanks for reaching out to us.
By default, there are no restrictions by MedialPress. It is compatible with WooCommerce standard shop features. You can explore its standard WooCommerce e-commerce shop feature by visiting the following URLs.
WooCommerce Standard Shop Page:
https://medicalpress.inspirythemes.com/reborn/shop/
Please let me know if you have any further questions or concerns.
Best regards
Hello, I built my website using the MedicalPress WP theme. My version of Elementor that came with it seems to be outdated, as I’m getting the following message with WP dashboard: “There is a new version of Elementor available, but it does not work with your version of PHP. View version 3.20.3 details or learn more about updating PHP.”
I’ve updated my PHP version from 7.4 to the most current version that I can adjust it to in GoDaddy, which is 8.2…but I still get the error message.
Is there an update to this theme that I can download that includes the most current version of Elementor?
Thank you!
hello? Can someone please reply? Thank you
Hi,
Thank you for reaching out to us.
I recommend downgrading to PHP 8.0 or 8.1, as the PHP 8.x versions are currently in beta support according to WordPress’s official guidelines. You can find more information about PHP compatibility with WordPress versions here.
Elementor should function properly with PHP 8.0 and the latest version of the MedicalPress theme. If you encounter any further issues after switching to PHP 8.0, please don’t hesitate to contact us through our support platform. We’re here to assist you further.
Best regards
I have sent a message through the support platform. thanks
Hi,
Our support team has resolved your ticket. If you have any further concerns, you can discuss them with our support team.
Thanks & Regards
Hi, I’m using the theme V 3.5.2. I get a lot of spam-requests via the appointment-form on the homepage. Is there any (easy) way to include some kind of captchas at this form? Is Google Recaptcha V3 working? Thanks
Hi,
Thanks for reaching out to us.
Please setup and activate Google reCAPTCHA on your website to avoid spam.
Setup Google reCAPTCHA:
http://documentation.inspirydemos.com/medicalpress/#other/google-recaptcha/
Kindly let us know if you face any issue during its setup.
Best regards
i have a problem as when i activate the child theme the css and js files not called correctly and shows this errors in console
Failed to load resource: the server responded with a status of 403 () meanmenu.css:1 swipebox.css:1 flexslider.css:1 animations.css:1 datepicker.css:1 owl.carousel.min.css:1 select2.min.css:1 owl.theme.default.min.css:1 main.css:1 style.css:1 theme.css:1 elementor.css:1 custom.css:1 jquery-migrate.min.js?ver=3.4.1:2 JQMIGRATE: Migrate is installed, version 3.4.1 jquery.isotope.pkgd.min.js:1 select2.min.js:1 jquery.velocity.min.js:1 jquery.meanmenu.min.js:1 jquery.flexslider-min.js:1 jquery.jplayer.min.js:1 bootstrap.min.js:1 jquery.appear.js:1 jquery.swipebox.js:1 owl.carousel.min.js:1 format-audio-script.js:1 custom.js:1 custom-common.js:1 18Third-party cookie will be blocked. Learn more in the Issues tab. banner.jpg:1 fontawesome-all.min.css:1 swipebox.css:1 animations.css:1 meanmenu.css:1 flexslider.css:1 select2.min.css:1 datepicker.css:1 owl.carousel.min.css:1 main.css:1 owl.theme.default.min.css:1 theme.css:1 style.css:1 elementor.css:1 custom.css:1
Failed to load resource: the server responded with a status of 403 ()Hello,
Thanks for reaching out to us, and apologies for the delay.
There is no such known issue as reported. So, it might be a site-specific problem. Therefore, please sign up at our support website and ask your question.
Best regards
Hi, I have a license with expired support, but since the theme comes with free lifetime updates, I should be able to update it. Why in my WP dashboard I cannot see any “update available” notification even if I have an older version? How can I update automatically from my WP dashboard without having to download the theme from Themeforest? Thanks
Hello,
Thank you for contacting us. We appreciate your interest in the MedicalPress WordPress theme.
As a premium theme, MedicalPress requires manual updates. You can find a step-by-step guide to update the theme to version 3.x in this guide. The guide is easy to follow and will help you update the theme without any hassle.
If you have any additional questions or require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is always ready to assist you with any further inquiries or concerns.
Best regards
Hi, I have many premium themes bought on Themeforest on different websites, and almost all of them require to enter the purchase code, and with this I can update them directly from WP dashboard, without having to download a new updated version everytime. Is it not the case? Even if my license has expired and I don’t get any more support, shouldn’t I get the free lifetime updates anyway? Thanks
Hi,
We are yet to implement this feature in MedicalPress, and you will have it in a future update.
Best regards
Hello, I have your template. When I want to switch to PHP 8 I have errors: Warning: Trying to access array offset on value of type bool in /inspiry-medicalpress-child/assets/reborn/partials/header/header-logo.php on line 7 Warning: Undefined variable $post in /plugins/medicalpress-elementor-addon/elementor/widgets/widget-functions/home-blog/render.php on line 209
Do I have the template updated to PHP 8.2?
Hello,
Thanks for reaching out to us.
The MedicalPress theme is compatible with PHP 8.x. However, kindly note that WordPress itself is not fully compatible with PHP 8.x as it provides beta support for PHP 8.x as per their official website.
So, you shouldn’t face any issues. As you had provided the log, clearly, this warning is generated by some customized code in the child theme.
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
Do you support this theme?
Hello,
Thank you for contacting us with your inquiry.
The MedicalPress is one of our flagship products, and we are committed to offering comprehensive support to our clients.
Should you have any additional questions or concerns, please feel free to ask.
Best regards
Hmm, after 2021 any news feathers or updating ? fixing bugs ? any edit for instagram feeds, for example..
And one question, what your mean includes machine language translates ? Polylang it will be working ?
Hi,
I wanted to inform you that we have an upcoming update scheduled for release soon. Once it’s available, you will receive a notification prompting you to download it.
Best regards
Helllo. I have a problem with the post page. The following message appers when I try to change the text: “Your site doesn’t include support for the “pagelayer/pl_row” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.”
Hi,
Thank you for reaching out to us with your concern.
Sorry for the inconvenience this problem may have caused. We have to look into it thoroughly, so please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
And one more question. Is it possible to add one more same section with icon and sample text near the phone and address in the header?
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hello I would like to know if this theme is compatible with php8.1 and wordpress 6.3.1
thanks
hello
Hello,
Thank you for reaching out.
The MedicalPress theme is compatible with PHP versions supported by WordPress. WordPress offers beta support for PHP 8.1. While you can use PHP 8.1, it’s important to note that WordPress itself may generate warnings and errors.
Rest assured, MedicalPress is compatible with PHP 8.1. If you have any other questions or concerns, feel free to ask.
Best regards
Hello, I updated to PHP 8.0 now I can´t do any changes to the sites anymore. I think the problem ist WPBakery. My version is 5.4. How do I get the latest version? Can you help me? Best Andy
Got it to run again. Just one other question. Is there a way to change the “education” on the doctors page to another word?
Hello,
Thanks for reaching out, and I appreciate your patience.
You can change the information of the doctors by editing them at the backend. Kindly consult the documentation to learn more.
Add/Edit Doctor: http://documentation.inspirydemos.com/medicalpress/#adding-contents/add-doctor/
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
Amazing theme, but looks like you don’t have that option to change Appointment button to redirect it on different page, not modal form. My customer couldn’t find it where to change #appointment-modal to let’s say /appointment/ page.
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with us on our support site.
Click Here to Sign Up for InspiryThemes Premium Support
Thanks & Regards
Hello, today I updated to PHP 8.0 and the result was a critical error. The theme has version 3.5.1. I think the problem ist WPBakery Visual Composer. My version is 4.12. How do I get the latest version? Do you have a solution for me? Thanks in advance! Joe
Hello,
Thanks for contacting us.
I have MedicalPress installed with PHP 8.0, and it works fine without any issues.
Please get in touch with our support team to get this concern resolved.
Regards
Hello, I think the problem is WPBakery Visual Composer. My WPBakery version is 4.12. How can I update to the latest WPBakery version? Thanks in advance! Joe
Hi,
Please get in touch with our customer support by dropping an email to support@inspirythemes.com, and we will provide you with the updated version of the WP Bakery plugin.
Thanks & Regards
Got the latest version for the plugin from the support team. Great job. Thank you very much!!
Thanks for your kind words
Hello: We are updating the website for a client who is using your theme. When updating to the latest version, we have seen that the accordions in the FAQs do not work well. When you click on them they don’t stay open, and they can’t be read. Can you tell us why this happens? Thank you!!
Hello,
Thanks for reaching out to us.
Please ensure you update all required plugins if you have updated the theme from an old version. You can consult this guide.
If you have done it already, kindly get in touch with our support team, so we can thoroughly debug this concern.
Regards
hello! Yes, I followed that guide to do the update. I will contact support by email so you can review it. Thank you!!
Hi,
Please take your time, we are always here to assist our clients.
Thanks & Regards
hello ,When i click edit by elementor in home page it dosnt work,just show me icon loading then it stopped,what i can do to fix this issue? because i want to add featured products in home page
Hi,
Thanks for reaching out.
It seems to me that you may be using standard home page which is not based on Elementor and that’s the reason you can’t edit it using Elementor page builder.
Please check again and if it is a standard version then consider creating the home page with Elementor.
You can get in touch with our customer support, and we can quickly import the Elementor based home page for you.
Regards
now i am thinking in buying the theme for arabic website Should i use the Arabic demo for this website only or i can use any demo i see on your page?
Hello,
Thanks for considering MedicalPress for your website.
Yes, you can use any demo of the MedicalPress theme. It includes 2 different designs Default and Reborn and there are 5 total demos available to use.
Please let me know if you have any further questions or concerns.
Regards
Hello,I am trying to show the cart icon in the header,Can i do that?
Hello,
Thanks for contacting us.
You must set up WooCommerce if you want to set up a. Only then will you see the cart icon in the header.
WooCommerce Setup: http://documentation.inspirydemos.com/medicalpress/#pages/woocommerce-shop-page/
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
yes i got page for cart but i want show icon cart with count products in header how to make that?
Hello,
It seems there are WooCommerce changes, and that’s why the cart isn’t shown. Kindly get in touch through our official support platform, and we will debug this concern further.
Regards
Hi It seems that recaptcha function doesn’t work, neither v2 or v3. Is there a fix for this?
Hi,
Thank you for using our product.
Please consider visiting our support site so that we can look into the issues you are facing.
Best Regards
