883 comments found.
Hello,
I ran into a problem like this out of nowhere. I can’t solve it. Could you help? My support period has expired. I can’t make a request. 
Hi,
This issue has already been addressed in the new theme release. So, please update your theme and core plugin to eliminate the errors.
Fatal error: Uncaught Error: Call to undefined function is_shop() in /home/u1776324/public_html/wp-content/themes/saasland/template-parts/banner/banner-page-1.php:65 Stack trace: #0 /home/u1776324/public_html/wp-includes/template.php(772): require() #1 /home/u1776324/public_html/wp-includes/template.php(716): load_template() #2 /home/u1776324/public_html/wp-includes/general-template.php(204): locate_template() #3 /home/u1776324/public_html/wp-content/themes/saasland/inc/saasland_functions.php(555): get_template_part() #4 /home/u1776324/public_html/wp-includes/class-wp-hook.php(307): saasland_get_banner() #5 /home/u1776324/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #6 /home/u1776324/public_html/wp-includes/plugin.php(476): WP_Hook->do_action() #7 /home/u1776324/public_html/wp-content/themes/saasland/archive.php(16): do_action() #8 /home/u1776324/public_html/wp-includes/template-loader.php(106): include(’/home/u1776324/...’) #9 /home/u1776324/public_html/wp-blog-header.php(19): require_once(’/home/u1776324/...’) #10 /home/u1776324/public_html/index.php(17): require(’/home/u1776324/...’) #11 {main} thrown in /home/u1776324/public_html/wp-content/themes/saasland/template-parts/banner/banner-page-1.php on line 65
We already replied you in ticket.
No ticket replied
Hi,
Please ensure that you are using the latest theme and core plugin version.
You like that u reply my ticket, i cant create ticket since you ask me to pay again for support.
Never complain and you put us into risk to pay support again for nothing
its better to buy the new themes from other provider.
answer my question here. let see how good is ur service
This issue has already been addressed in the new theme release. So, please update your theme and core plugin to eliminate the errors.
Hi, this theme is GREAT! However I have some question: after the last update I keep getting this small 404 error concerning this file
wp-content/plugins/saasland-core/assets/vendors/fontawesome/css/all.min.css
Could you tell me if there’s a way to fix it? THANKS!!
Hi,
Please create a support ticket by visiting the below link and write us more details with references (e.g. screenshot or screen record).
https://droitthemes.ticksy.com/Hello, I have purchased this theme but I can’t find the LOGIN/SIGN UP pages. I can see them on the DEMOs but can’t get them in my site. Please help.
Hi,
Please create a support ticket by visiting the below link and write us more details with references (e.g. screenshot or screen record).
https://droitthemes.ticksy.com/We’ve set up the theme in our demo server and imported dummy data but we are facing some issues related to container width. We raised a ticket in the support forum team but there is not much response as expected. Since this is an urgent case for us, we are looking forward to a quick solution. Ticket: 3149246
We already replied you in ticket.
Hi, i already buy the template but i would like to change site name from yveslegrand.com to an other, its seems that the purchase code is active, is it possible to desactive it
Regards
Yes, you can deactivate it by resetting your site using the “WP Reset” plugin. Here’s the plugin link;
https://wordpress.org/plugins/wp-reset/- in /home/betterapp/public_html/wp-content/plugins/saasland-core/widgets/Appart_hero.php on line 286
Hi,
Thanks for reporting us. Unfortunately, the same thing isn’t happening with us. So, we need to inspect the errors on your website. Please create a support ticket here to get it resolved.
https://droitthemes.ticksy.com/The split screen is pretty buggy for me on desktop and is largely unresponsive on mobile – it either appears jumbled or doesn’t render well. It really needs the ability to hide certain panels in mobile responsive mode. Any fix for this? Thanks!
Hi,
Please create a support ticket by visiting the below link and write us more details with references (e.g. screenshot or screen record).
https://droitthemes.ticksy.com/Hi, thought this would be helpful. You need to update this line of code:
saasland-core/widgets/pro-widgets/droit-pro/elementor/controls/sections/lottie/class-lottie.php (line 47) \Elementor\Plugin::$instance->db->is_built_with_elementor( get_the_ID() ) . Condition throws a depreciation warning PHP Deprecated: Function Elementor\DB::is_built_with_elementor is deprecated since version 3.2.0! Use Plugin::$instance->documents->get( $post_id )->is_built_with_elementor() instead.
Hi,
Have you purchased this theme? If it’s yes, please create a support ticket here;
https://droitthemes.ticksy.com/Hey DroitThemes After updating to your new theme version 3.5.6 there is a fatal error on WordPress 6.0.2 (Uncaught Error: Call to undefined method Redux::set_args() in /customers/7/d/3/.../httpd.www/wp-content/themes/saasland/options/opt-config.php:158 Website and backend subsequently crash and are completely broken. Was 3.5.6 and the core plugin update 4.1.6 tested with WordPress 6.0.2?
Hi,
Please make sure that you are using the Redux Framework instead of the DT Redux Framework (you should remove the DT Redux Plugin) and you have activated the “Custom Fonts” plugin.
You can watch the video to resolve the issue easily;
https://drive.google.com/file/d/129CtyQu7K7Y9Do_l9NgbpKtTbovRMea8/viewhi, we’re having a problem Split home page slider causes issues. 1 out of 2 times its not loading correctly on every browser. how to fix it?
Hi,
We need to inspect the problem on your website. Please create a support ticket here;
https://droitthemes.ticksy.com/Can’t load in Imported Demo homepage “Data Analytics” because it turns the home screen into a 404 Error, and all the other demo data pages are missing tons of images.
Hi,
Please watch the video and change the permalinks structure;
https://drive.google.com/file/d/1xygRkqBi7M8SOAVYjX8AfhIEOI69PWPN/viewYou can create a support ticket here for other queries;
https://droitthemes.ticksy.com/Hi, Is your theme compatible with Woocommerce or stripe recurent subscriptions to bill every month or year ? Tks
WooCommerce compatible but you have to setup Stripe as per your requirement.
And is it compatible with woocommerce membership ?
Yes, it is. But you might have to do some customization.
The “Install Required Plugins” page shows that HubSpot and Droit Dark Mode are required. What happens if I don’t install them?
Those plugins are recommend. If you did not install them then you did not able to use dark mode & HubSpot features.
Hello,
As you have the Current Version 3.5.3 for the Saasland theme, my website shows me the theme is up to date while my website has the Saasland theme version.
Now how can use the current version on my website, Please give me a proper solution?
Thanks
SUPPORT FOR THIS THEME TAKES a full day to respond and when they do, they simply dodge questions or ignore outright. I have opened a complaint with Envato and if it is not resolved in 3 days I will reverse the charge.
Sending me a link to video to watch about your refund process is ridiculous and offensive.
I am going to try and be as nice and direct as I can considering the fact that Envato seems to think it above having to operate within VISA/MC/AMEX and even PAYPAL guidelines and policies. This is clearly evidenced by the fact that ENVATO return process is grossly convoluted, and there is no clear way to simply dispute or return a product, that is easy to find, when it should be offered right on the product itself. Something that all of these companies require. And, one of the determining factors used by PayPal to reverse the charge, awarding me a win on the chargeback I had to enforce against Envato the last time this happened. (ENVATO lawyers might want to brush up on the law.)
Ask = DONE Supply reasons why = DONE Try to resolve with merchant = DONE CHARGEBACK = Will be done on Monday EST. I WILL WIN JUST LIKE LAST TIME.
Reasons already stated and informed Envato about previously. Screenshots made of comments before ENVATO removed them! Here are a good number of damn good reasons why this product is not as described.
See the details here: https://capture.dropbox.com/jbc8jnPAt9blNqio
THIS THEME HAS LOTS OF PROBLEMS.
ITS NOT MY JOB TO TELL YOU WHERE OR WHAT THEY ARE. PEOPLE GET PAID TO DO THIS KIND OF WORK. HIRE SOME.
I already asked 4 or 5 times in the support ticket that takes 24 hrs to get answer to each time.
FIRST OF ALL… THE ISSUE BELOW, ALONE, IS REASON FOR A REFUND! SO SEND THE REFUND! YOU WANT MORE? I CAN POST THEM HERE!
Theme sales page states theme is compatible with WP 6 https://capture.dropbox.com/djJ38pLXjU0rwp3r
But theme nag warning tells me theme has plugin dependencies that are not compatible to WP 6 https://capture.dropbox.com/4KUG002nebnMe227
Plugin page showing plugin compatible to WP 5.8.4 https://capture.dropbox.com/sTZyo3x6TtqbUJEW
SUPPORT FOR THIS THEME TAKES a full day to respond and when they do, they simply dodge questions or ignore outright. I have opened a complaint with Envato and if it is not resolved in 3 days I will reverse the charge.
The product is not as described. PRODUCT IS NOT COMPATIBLE WITH WORDPRESS 6 AS STATED. Envato has been informed of my issues. The Author has been informed but ignored my request. AUTHOR has nothing to do with the transaction between myself and ENVATO. I DON’T GIVE A CRAP ABOUT FILLING OUT MORE FORMS. It is not required for a refund.
MONDAY! Or pay the chargeback fees again!
THIS THEME HAS LOTS OF PROBLEMS.
ITS NOT MY JOB TO TELL YOU WHERE THEY ARE
I already asked 4 or 5 times in the support ticket that takes 24 hrs to get answer to each time.
FIRST OF ALL… THE ISSUE BELOW, ALONE, IS REASON FOR A REFUND! SO SEND THE REFUND! YOU WANT MORE? I CAN POST THEM HERE!
Theme sales page states theme is compatible with WP 6 https://capture.dropbox.com/djJ38pLXjU0rwp3r
But theme nag warning tells me theme has plugin dependencies that are not compatible to WP 6 https://capture.dropbox.com/4KUG002nebnMe227
Plugin page showing plugin compatible to WP 5.8.4 https://capture.dropbox.com/sTZyo3x6TtqbUJEW
No response from team on support ticket!!!! Please check
We have replied to all your tickets.
Please update me when you have this theme working as it should be.
No replies to any of this?
Not sure how this theme can be “WordPress 6.x compatible.” when the droit plugins needed to use the theme are only compatible up to 5.8 and cause critical site errors.
Other issues are not proper installation of demo content. This is how they link much of the demo content: https://saaslandwp.com/demo/test/wp-content/uploads/sites/23/2022/05/intregration_2.png As soon as I search and replace saaslandwp.com on the website it falls apart. PLEASE EXPLAIN?
This s frustrating. Why is this theme content linking back to your site in these directories that are not even part of the Wordpress structure?
?
