Hi supermex! The “error” points directly to the jQuery library, which is the most popular Javascript framework. I think it’s really something that’s impossible to remove unless you create a site that doesn’t use jQuery (it also includes directly into WordPress).

It’s weird because I don’t have this error when I deactivate uncode

Here this seems like a pretty obvious thing since this tool marks different things with each site. Anyway, just a quick test on Avada (a theme that probably you know), and they have the same report that as told points to the jQuery popular library: https://undsgn.d.pr/i/gaXDj0

Hi acupoftea! Please send a private message using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Hi pghealy! Yes on Envato Market support expires for all themes after 6 months (this is why the prices are low and there is not an annual renewal like on other marketplaces), but this support can be renewed at any time. I don’t understand why you are looking for freelance developers that would cost you much more than support renewal. Anyway if you prefer to go with a freelancer you can ask about it on our Facebook group.

Because I’ve been with Uncode for around 6 years, and I want someone to have an in-depth look at the website and clean up any issues that may have built up over that time from customisations etc. As you point out, $40 over 6 months isn’t going to pay for that kind of investigation.

Support does not cover customisations, sure it works to debug the glitch you mention at the beginning of the ticket.

Hi sebecrepo! We are sorry but we don’t know ” Themeum Mega Menu”, we know that this plugin works pretty nice (they also use Uncode on our main demo): https://quadmenu.com/

Yes, I took that into account as well. But the demos don’t work and it seems like they haven’t released updates for a while and I prefer another type of “menu” like https://demo.themeum.com/wordpress/wp-megamenu/

The main page is based on Uncode and it works for us.

Hi esoxmedia! Try to use this:

.breadcrumb-module li:nth-child(1),
.breadcrumb-module li:nth-child(4),
.breadcrumb-module li:nth-child(2):before {
    display: none;
}

Hi, you’re the best, works perfectly! Thank you for the quick resolution!

Thank you for the confirmation!

Hi Webbtanten! Uncode is already compatible with PHP 8.1. Are you sure the problem came from Uncode files and not from some plugins? In case we need to know what is the error you read when you have this problem.

I am sorry, you are right! It was a plugin.

Hi Webbtanten, and thank you for the confirmation!

Hello, if you use a Content Block to display your Related Products, you can hide the “Add to cart” button from the Posts module itself https://undsgn.d.pr/i/4SQ778

More info about Related Posts and Product builder are available here:

• https://support.undsgn.com/hc/en-us/articles/214005985-Related-Posts
• https://support.undsgn.com/hc/en-us/articles/360011205078-The-WooCommerce-Product-Builder

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

No, not from the page builder block. I mean the standard “woocommerce related products” block that is displayed at the bottom of product pages.

Hi supermex! There is not a settings to modify the default WooCommerce template, you can hack the code or simply hide with CSS (in case you need help with this please share the page URL).

Hello, if you’re talking about custom post types, yes, that could be the problem. Please add to your child theme this PHP filter:

function uncode_child_content_header_post_types( $post_types ) {
    $post_types[] = 'your_custom_post_type_slug';
    return $post_types;
}
add_filter( 'uncode_content_header_post_types', 'uncode_child_content_header_post_types' );

Replace, of course, the string `your_custom_post_type_slug` with your real CPT slug and let us know.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hi, that worked! Thanks a million times..!

Thank you for confirming, all the best

Hi Vickygraphy! Are you compliant with the Server Requirements on the System Status? https://support.undsgn.com/hc/articles/214000785
From the description of the issue it seems that there are possible permissions issue when saving the dynamic style.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello Vickygraphy and thank you!
The first solution that comes to my mind is to use the Justify Gallery layout. You can see an example here: https://undsgn.com/uncode/features/media-gallery/ (scroll until “Justify layout” section) and here https://undsgn.com/uncode/homepages/portfolio-gallery/ And here you can get some documentation about it https://support.undsgn.com/hc/en-us/articles/115002645349
Let us know if I have answered your question correctly. Best

Thanks that worked! Would be nice just to have one line which is able to scroll. But the justify gallery works, too!

Hi Vickygraphy, and thank you for the confirmation! Not sure to understand but if you need the scroll you need to check the Sticky Scroll, ex: https://undsgn.com/uncode/features/posts-sticky-scroll/

Hi gradozerobeats! This is something dealing with WooCommerce itself: https://woocommerce.com/document/custom-tracking-code-for-the-thanks-page/

Yes, these are PHP code.

thank you

You welcome!

Did you sent? We have not yet received anything…

Hi undsgn

I sent u the login info via the contact formular.

Best regards Timo

Hi jixel! We confirm we received them. We’ll let you as soon as possible, consider here tomorrow is a festivity day, so we will probably let you know on November 2.

Hello! We see everything perfectly even in incognito: https://undsgn.d.pr/v/kujh5e Maybe you need to empty some cache? Especially the single post page: from your video it doesn’t even look like you’re inside Uncode, so I’d say the problem is some plugin or cache extension still showing an old version of the site. Let us know.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Ok but this are not “couple of seconds”, this is a sequential animation. Try to play with these settings: https://undsgn.d.pr/i/euDquM

That has worked, thank you. I couldn’t find the right words to explain what that animation was.

Thank you for the confirmation!

Hi nader-amer! We are sorry but in WordPress this is reserved to the Blog Posts only. Not sure if there are some custom trick to accomplish this. Perhaps Yoast or other similar plugins offer something similar.

ok thanks for your prompt support as usual

Hi nader-amer, and thank you for the confirmation even if we cannot help too much with this!

Sorry for the issue, I confirm the fix is ready for the next update: https://undsgn.d.pr/i/gREXOP

Thanks!

Thank you for the confirmation!

Hi dengy! Probably your host updated to a recent version of PHP, but from what you write we understand you have a super old version of the theme and WPBakery (v1.7.6 -14/03/2018). Please update the theme, and update also the Required plugins like Uncode Core and Uncode WPBakery: https://support.undsgn.com/hc/en-us/articles/214001205

Hi Plantepressen! Yes this is in the Block tab if you use the Overlay layout: https://www.youtube.com/watch?v=8JPWtBE9PW4

Hello again. When using the Overlay layout in a portfolio grid with pages, is it then possible to have the title of the page visible, but have the title disappear and an excerpt/text appear when hovering?

Hi Plantepressen! No sorry, we never show this in none of our demo, Title, Description and other elements worked together with the animation. In a nutshell, or always visible or they appear at hover all at once.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi dpentertain! If you got that suggestion, it’s because this site is probably a migration and was originally registered on another domain. Either way, please send a private message using the form you find on this page, include a screenshot of the actual error, and the Purchase Code you are trying to register so we can understand the details and help: https://themeforest.net/user/undsgn